Ozempic, AI & the Future of Restaurants with Oli Ostertag, General Manager of PAR Technology’s Operator Cloud
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Episode Description
In this episode, Nick Portillo welcomes Oli Ostertag, General Manager at PAR Technologies Operator Cloud. Together, they dive into one of the biggest shifts shaking up the industry: the rise of appetite-suppressing drugs like Ozempic and Wegovy. With more than a quarter of Americans considering these medications, dining habits are changing fast, and restaurants are being forced to adapt.
Ollie shares how quick-service brands can turn this disruption into opportunity by offering smaller portions, lower-sugar options, and smarter menus, without sacrificing profitability.
TIMESTAMPS
00:00 - Intro
00:44 - The Impact of Appetite-Suppressing Drugs on Food Service
06:59 - The Impact of Consumer Behavior on Food Service Trends
19:44 - The Impact of AI on Customer Experience in Food Service
22:23 - Optimizing Customer Engagement through Data
29:47 - Future Innovations and Product Strategies
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