Jugjit Chima answers your questions about Senior Designated Contacts - why, when, who and how. This is a short episode which explains the requirement for centres to nominate a Senior Designated Contact, or contacts, who may be required to resolve issues during the summer holidays. These can include results-related issues and how to resolve them, so students can receive their qualification results on time.

Submit questions for our next Question Time episode by emailing ⁠jugjit@theexamsoffice.com⁠.