Sometimes the most powerful thing a doctor can do has nothing to do with medicine. Kelly reads a listener letter from Ellen Versprille, who lost her mother, her husband, and her sister-in-law in the span of just weeks—and then one freezing January night, heard a knock at her door that changed everything. It's a story about what it means to truly show up for someone, and why the moments that sustain us are almost never the ones we planned.

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