James Dooley and Szymon Słowik discuss why Zero Moment of Truth has become critical in modern SEO. They explain how AI, brand SERPs, and large language models influence buyer trust before conversion. The discussion covers reputation management, AI driven sentiment, KPI shifts, and why clicks alone no longer reflect performance. The episode outlines how SEO strategies must adapt to protect brand perception, improve conversions, and measure success beyond rankings as businesses move towards 2026.

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