Jane App Co-Founder & Co-CEO Trevor Johnston shares lessons from building a vertical SaaS that now serves hundreds of thousands of clinicians worldwide. We discuss the geometric power of referrals, obsessing over churn, turning your customers into your salespeople, scaling product engineering past Dunbar’s number, transcending a Rails monolith, and finding the fun in 6 hours of Zoom meetings.<ul> <li><a href="https://jane.app">Jane App</a></li> </ul> Have feedback for the show? Send an email or message to Allen any time. It Shipped That Way is supported by Steamclock Software and Forestwalk Labs.