
The Perfect 100
·E14
Restoration: "I am in possession of the room." So many noteworthy tips in this episode!! - Lori Dillion
Episode Transcript
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Hello and welcome back to the perfect 100.
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I am here today with Lori Dillon.
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I'm very excited to have her.
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I have her on as a guest.
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met her, I did a training session.
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She's in the Tupelo area in Mississippi and I did a training session and she stood out to
me as somebody.
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She just as a member coming to a training session, but she's got an energy and a vibrance
to her that really made her stand out to me.
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And then I got to hire her actually.
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I was in the managing directors role at the time and I got to bring her on as a chapter
success coach and now we're both chapter success coaches together and I'm excited to hear
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bring her story to you so you can hear kind of her journey through BNI and how she went
from a member to a coach.
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So welcome Lori Dillon.
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Well, thank you so much.
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I'm so honored to be here.
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It feels crazy that we've known each other almost three years now.
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I know it is crazy, right?
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Well, let's tell everybody who you are.
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We'll start off with your 45 seconds.
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Okay, good morning.
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My name is Lori Dillon.
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I'm with Absolute Restoration.
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We have a location in Tupelo and Oxford.
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We do water, fire, and mold remediation with a heavy emphasis on mold, but services that
we also provide is roof replacement, gutter installment, and crawl space encapsulation
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because we believe that if we can restore the health of your breathing environment that we
can restore your health.
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And all of those things can sometimes be factors that are a barrier break for moisture.
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And so we have been doing that for eight years now and just hitting wild success.
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And so we're thankful to bring that to our community.
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Awesome.
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All right.
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So as I've mentioned, you, well, you've had it, well, I don't know if I mentioned it, but
you had a unique path into BNI.
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So
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tell the story, if you will, for the listeners about how you ended up in BNI.
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So it is absolutely unique.
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I had a friend of mine,
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I was a stay at home mom about five years ago.
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We had just kind of gone through the pandemic and it was just a very, kids were going back
to school, were dipping our toe back into engagement and one of my friends said, you need
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to come to BNI.
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And I'd never heard of BNI.
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I've lived in Tupelo for 20 plus years, never heard of BNI, which feels crazy to me now.
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But I went and,
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I literally, and I don't mean this offensively, but I sat in the room of United
Professionals in Tupelo and I was like, this room is sexy.
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Like, it is, they are standing up and saying, I am looking to meet a lady that does the
Top 100 podcast, I think her name's Tammy, does anybody know who she is?
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And then you go back around and do the I-Haves and they're like, yeah, I know Tammy.
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I'll give you a warm introduction.
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I saw the value of that immediate marketing issues solved in an hour for people that would
sometimes take days and weeks to get to that person.
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And you had instant credibility.
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And I've turned to the person that invited me, which now I know she was doing a point
grab.
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But I
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looked at her and I was like, I don't know what kind of business I'm going to do, but I'm
going to be in this room.
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And long story short, I was flipping houses for an investor here in Tupelo.
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have no, no construction background, no, no, no context of how to do that.
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I'm just really mouthy and I was kind of busting his chops every time I saw him.
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has a
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multi-million dollar company.
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And I was like, you're just letting this little thing like bring in your income.
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And one day he looked at me and said, okay, if I buy a house will you flip it?
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And I was like, yeah, threw me a set of keys.
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And I was like, okay, I got to take this serious.
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And I got to figure out how to do this, which led me into my field of being a licensed
general contractor here in the state of Mississippi.
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So what I'm hearing is you didn't have a business when you came to a BNI meeting, but then
you got a business so you could come back to a BNI meeting.
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And it was because of a coach in the BNI chapter.
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She stood up and said, not knowing who I was, she had no clue I was going to be there.
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It was just her ask that week.
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And she said, I'm looking for the stay at home mom that has made it through COVID, that
has picked up maybe a side hustle, wants to make a career of her side hustle.
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And I was like, OK.
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So I literally met with her.
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And I was like,
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I don't know what I'm going to do.
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And she was like, well, tell me what you do.
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And I've always been very busy.
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I've been a stay at home mom.
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where at school I've always done little side things.
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So I'm thinking, she's going to pick this thing and it's not construction.
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And she was like, yeah, no, you don't seem passionate about that.
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Tell me what else you do.
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And I was like, well, I've now completed flipping three homes for this investor because
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We flipped the first one, made a wild profit off of it.
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And he was like, you want to do it again?
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And I was like,
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yeah.
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Different set of problems.
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And then it ended up becoming something that I was like, this is so fun, but the market
shifted and he didn't have any more houses.
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So I thought, well, I'm done with that little season of my life.
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Talking to the coach and she goes, I think you need to do this.
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I think you need to be a project manager and become a GC eventually.
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And so literally through BNI I figured out what I love.
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Yeah, that's really interesting is it's not the normal path, right?
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As most people, most people kind of already have something they're trying to build and,
you know, come on in.
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But it's interesting that the ask was for someone wanting to make a transition.
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And then that person helped you.
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They got the referral that they were looking for and that helped launch you into your next
stage, which was, uh you know, kind of interesting that that's how that all occurred.
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So love that.
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um So you were in a different
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role back then because you became a GC and I want to take you back to those days when you
first started and you were in your first meetings.
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What was it like to show up for you personally and professionally in the BNI meeting as a
GC then?
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So I think it's really, um it was really unique how the steps came together.
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So I got into BNI, I think around November, nobody's looking to tear up their house.
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Yeah, in the winter, and so I made a very conscious decision of that.
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So I met with our leadership team and I was like, you know, look, I'm going to spend the
first few months
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having as many one-to-ones as I can because I have got, this is my marketing team, they've
got to know me, they've got to trust me, and I also need to get to know them because I
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need resources and I don't know, at that time I didn't know exactly what I needed, but I
just need to talk to business professionals.
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Because I'll tell you, when I first joined, I hid on the outskirts of the room because I
was terrified, these people that I looked at as like my goals.
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they're going to come to me and say tell me what your pnl report looks like i didn't even
know how to run that where that was found and i was like
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I had imposter syndrome a little bit.
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And so I was like, I'm just gonna be real.
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I can just be me.
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I'm very transparent.
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I'm a goofball and I'm okay with it.
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Like if I fail in front you, it's fine.
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Just like, it's all right, we're gonna get back up and keep going.
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And I just took that with me.
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And so I just started having one-to-ones.
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And so I met with everybody in our chapter by the time February had hit.
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And we have a tracker at that time, I was thinking about 48.
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So I had just.
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It was a lot, but it was intentional.
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I just dug in and I got to know these people.
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So then when February came around, my asks started looking like, I'm looking to do home
renovations for somebody that's maybe looking to add a pool to their backyard.
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And I would love to do a pool house and we can do a landscaping and we can make that an
experience for them.
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And so by the end of that first year, if I remember correctly,
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It might have been the first year from February to February, I can't remember, but I had
zero dollars in any kind of business.
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My first person had me build a back porch onto their house.
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I was just trying to get some experience under my belt and some credibility and establish
myself.
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And by the end of that 12-month mark, I had $400,000 that came exclusively from my BNI
referral partners.
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Wow, well, and you said a couple things there.
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I want to touch on one of them.
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Well, let's start with the size of your chapter.
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So your chapter is, and I don't know that it still is.
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think the chapter I'm in is coming for you, but uh it was the biggest chapter in the
entire region.
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there are two regions that kind of encompass one region here in this area.
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So there were 46, seven, eight people in there at that time.
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So that had to feel different than you've been to other chapters now.
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You've been a success coach for a while.
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So how does the energy of a 46, seven, eight room person feel different to the energy of a
20, 23, 24, 25, 10, whatever type room?
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I'm a type A personality.
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I like structure.
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I like challenges.
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I like goals.
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And one of the things I found in smaller chapters, it's a little more loosey goosey.
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And that's not necessarily a bad thing.
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But I do think it is a bad thing if you're trying to attract power players.
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What attracted me to that room was the fact that I was like, OK.
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there's accountability.
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I clocked that immediately.
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I didn't understand all the ins and outs of it, but there was accountability, there's
structure, there's a reward system.
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We gave a, you know, kind of your power player of the week or whatever, a rock star, I
can't remember what it was called.
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But every week somebody that was like a top player in their Power of One report, they
would be recognized.
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And I was like, okay, this is kind of hot.
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I'm attracted to that type of stuff.
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That was the word I used multiple times and I was just like, so the difference between, I
don't think if you have a smaller structure, a smaller chapter, it's okay.
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I mean, you can put any kind of fingerprint you want on your own chapter.
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But I think people kind of brag about the fact that we're not quite as rigid as this group
or this chapter.
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And I don't think that that's a brag necessarily.
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I don't think you have to be stiff because we still have like a locker room feel in our
chapter where we'll just kind of, you know, you get those little jokes going with people
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and you know, it's still a little locker room vibe, not inappropriate, not unprofessional,
but just playful.
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But we still stay on our game and you get going.
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I mean, you can't tell me that the people that played in the Super Bowl don't have fun in
the locker room, but when it's time to get on the field, they show up.
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And that is what to me just resonated so much.
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So I think a smaller chapter being a little relaxed can have its pluses and minuses.
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Right, well, and you mentioned the accountability and it always strikes me that that word
is often associated in the negative, right?
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Is that, you know, accountability that, you know, for whatever the reason is people think
that's a bad thing.
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And I think that people come from, a lot of people come from.
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you know, for someone else where or in a corporate environment where accountability can be
perceived as negative, right?
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It's because, you know, I'm a chapter, a CliftonStrengths coach rather, and we focus on
what's good about people, but accountability often focuses from depending on who you work
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for on the negative, like what you're not doing, right?
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So that accountability can be in the positive, not always focused on what is in the
negative and people rise to the level that you hold them accountable to, right?
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Yeah.
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you know, that's to me, that says a lot and we hear this from visitors a lot is they come
to a meeting and they recognize, well, and it's partly because our vice president says in
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my meeting, um we hold people accountable.
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when she talks, she goes over the VP report, talks about all the different things, thank
you for closed business and the one-to-ones and the so-and-so's, this is where we hold
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each other accountable because.
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that makes a difference to people is, okay, I'm not just showing up like a chamber event
and hoping something happens.
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It is, we're here to get to business.
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It can be fun, it just, you know, but we're still gonna get business accomplished
essentially by the structure that we have, right?
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Well, and I think you said the right thing.
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It's not a chambers event, it's BNI.
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And also, if you talk to anybody, people will say, nobody networks better than BNI members
because we train, we push, we encourage, and we stand out in a room because of those very
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specific reasons.
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And so you're joining a group with exclusivity where you also get the benefit of training
and marketing and advocating for.
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So why would you want to fall into, why would you want to blend?
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I'm a huge proponent of coming out from the herd.
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so I think, you know, but Chambers, you don't have accountability.
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It's kind of like when you can show up and there's nothing against that.
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I'm involved in multiple and they're fabulous, but they're not a marketing network in the
way that we are.
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And so I think if you think of it the wrong way, you're gonna get negative results.
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Yeah.
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Did you ever question that BNI wouldn't work for you?
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the beginning.
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Yes, I talked to my coach when she was like, you know, I have to have it like I'm gonna
just be real transparent.
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I had to huff into a paper bag for about six weeks when she was like, you just need to be
a general contractor.
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And I'm like, but I'm a girl.
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And I mean, I wear skirts all the time.
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That's kind of my brand a little bit if you want to call it that.
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And so I was like, my gosh, I got to borrow this money from my family, which is like my
family and we were okay, but I felt a huge weight of responsibility of like, what if I
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can't pay my
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family back.
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it and then like my husband we were in a hut I was kind of counting on my husband to be
like no babe this is crazy and he's like no you need to do this and I was like what is
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happening uh but he was like that sounds like that's great and uh and and kind of funny
story with that too my husband owns his own company they have a data network low voltage
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company here in Tupelo and they've put somebody in my BNI chapter because they've seen
what it can do for you.
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But yeah, I just, remember meeting with my coach and I said, what if I borrow this money
from my family and I can't pay it back?
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And she goes, get your calendar out.
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So I got my calendar out and she goes, in six months, we're gonna talk about this.
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And I just wanna see what your thoughts are.
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And I was like, okay, so six months to the date, we came back and met and she was like, so
uh how do you feel about that investment that you made?
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And I was like, okay.
205
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You were right.
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scary it's a little bit of a scary investment because i was investing in something that i
didn't even have you know i have been to a bag for six weeks like can i be a gc can i like
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i don't know that's like that's a lot of liability and not even just like
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like litigious liability, like that's a huge responsibility.
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And I have responsibility to people that are trusting me with hundreds of thousands of
dollars to be completely um capable of these abilities.
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And then now I'm asking these people, like there was like a lot of tears, but I just kind
of just all in and scared, but just rounded myself with people that were like, okay, this
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was stupid.
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Let's not do that.
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Let's do this.
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And I'm like, that makes sense.
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oh And the more I embraced the resources around me, the further it catapulted me, the
quicker it catapulted me to success.
216
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So would you say the structure of BNI and the structure of your coach gave you the
confidence in your own abilities to make all those things happen?
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100 % because a coach, your job is to sit and hit that drone coverage where I'm like, I
don't know how to get to the clearing on the other side of these trees, but you're like,
218
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okay, take two steps left and walk straight and you're there.
219
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Whereas for, I'm like, there's too many trees.
220
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Is the clearing even there?
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Is success there?
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I can't quite, I can't get to it you're like, I got it, I'm hovering up here.
223
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And my coach did give me that clarity because this is what you do all day, every day.
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You've seen the patterns, you can guide, you can lead, and then you also have the trusted
resources to go, okay, you need a lawyer because you have contracts and you need to verify
225
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people are gonna pay you, you need to go contact.
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Harrison Law Firm, which was in my chapter and they did all my legal contracts and then
come to find out I can enjoy construction and building but I don't have to actually like
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the business side of being a contractor.
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So got a great CPA and because I still have to pay taxes so I don't end up in jail, know,
all those things are important but not what I want to my attention to and I was like, oh,
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okay, this is easy.
230
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And so, so yeah, that was huge.
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the right partners in the room was beneficial because you already had a structure built
where then you could also rely on people that you trusted that were provided to you via
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BNI that were resources that were useful to helping you grow, You know, I watched this
thing this morning when I was getting ready.
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I hadn't seen this before, but it was so interesting.
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em There was an experiment and I don't have the, I wish I could give you the, the, it came
from, but I'm just going to tell you about it you can Google it.
235
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It'll probably come up somewhere.
236
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But there was a study that was done.
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They took an ant and they, on a piece of paper, they drew a circle.
238
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Have you seen that?
239
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And the, it's so crazy, right?
240
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So they, they draw a circle around the ant and the ant walks around the paper, but cannot.
241
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walk outside the circle because it perceives that's its limitation, That becomes a wall.
242
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And then they take a spider and they do the same thing.
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They draw a circle around the spider and the spider starts to do the same thing.
244
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And then at some point, a leg goes over the outside of the border of the circle and it was
like, oh, okay.
245
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And then they kept drawing circles around the spider and they could not contain the spider
with the circle.
246
00:20:13,357 --> 00:20:14,071
So.
247
00:20:14,071 --> 00:20:18,544
it's all up in here, I'm pointing at my head if you're just listening.
248
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it's what's between your ears that is the limitation.
249
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And when somebody helps guide you to, there's more beyond the circle, you're not limited
by that.
250
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it can be a, in the conversation I was listening to, it was in reference to race, it was
in reference to gender.
251
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uh You know, you were in a role that was not a traditional female role.
252
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um I come from automotive, which at the time I joined it, even still today, is not really
traditionally what women do, working in automotive.
253
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um So you had that expectation that maybe this isn't going to be for me, but we'll get to
your strengths later.
254
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I think your strengths probably helped you alongside the structure of being brought into
the BNI world and having a coach.
255
00:21:04,684 --> 00:21:05,984
So I love all of that.
256
00:21:05,984 --> 00:21:07,189
So thank you for showing that.
257
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Well, and then to talk about that barrier thing, the thing that was in my head was I'm a
girl in construction.
258
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And here in the South, boys grow up, well, I've been doing this with my daddy since I was
12.
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I didn't have that story.
260
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I had no construction background.
261
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I'm terrified of saws.
262
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um They still scare me, but I hired that out.
263
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That's not my strength.
264
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But I actually leaned into the fact that I was a girl.
265
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So now I walked into these rooms with these
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boys that, you know, all kind of look the same.
267
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And now I'm a girl and I look like this when I go on job sites and I stood out in my, my,
branding is your general contractor in a skirt.
268
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I leaned into it to now where, yeah, now those, those little circles, they don't scare me
anymore.
269
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Yeah.
270
00:22:08,052 --> 00:22:16,312
Well, and same for automotive is that was not, you know, I wasn't going to, you know, pull
out the jumpsuit and look like a mechanic.
271
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I wore what I wore, what I look like today, you know, only younger.
272
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And, you know, that was, it was pressing the boundaries, which is, I enjoyed that.
273
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And there's probably a lot more to the boundary pressing.
274
00:22:28,872 --> 00:22:34,840
But when I read your, the combination of your Clifton strengths.
275
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It was not surprising to me that you ended up doing that because those are very much
playing, that was very much playing to your strengths, which we can talk about in a
276
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minute.
277
00:22:42,280 --> 00:22:44,880
But you mentioned your chapter calls out top players.
278
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So let's call out you, because you are a top player.
279
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So let's roll over to the power of one.
280
00:22:50,919 --> 00:22:54,740
So there's not a lot to talk about here because you have a perfect 100.
281
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So welcome to the perfect 100 and your top player.
282
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Today is Ms.
283
00:23:01,973 --> 00:23:09,311
Lori Dillon um So looking at that, have you, has that been a journey?
284
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You know, it's a six month average.
285
00:23:10,812 --> 00:23:12,734
So has that been a journey for you?
286
00:23:12,734 --> 00:23:20,332
Were you always in the top area or is that changed at all over the, how long have you been
in BNI altogether?
287
00:23:20,512 --> 00:23:22,328
two years eight months.
288
00:23:22,328 --> 00:23:28,562
Okay, were you kind of always that achiever or was that something that changed over time?
289
00:23:28,796 --> 00:23:31,856
I've always been the achiever.
290
00:23:32,176 --> 00:23:33,776
I don't need the recognition.
291
00:23:33,776 --> 00:23:46,916
Obviously it's fun, but it's gotten to the point where I've talked with my leadership in
our chapter even today because we still do the recognition and I'm like, don't recognize
292
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me.
293
00:23:48,836 --> 00:23:50,450
I don't
294
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I would rather people feel that surge, like, because people are chasing me.
295
00:23:55,763 --> 00:23:58,065
And I love that, that's great.
296
00:23:58,065 --> 00:24:01,787
But also to be fair, I get a lot of CEUs because I'm a coach.
297
00:24:01,787 --> 00:24:07,851
So I'm constantly like studying or having Zooms or education or, you know, whatever.
298
00:24:08,291 --> 00:24:12,204
So my CEUs are abnormally strong each week.
299
00:24:12,204 --> 00:24:14,968
You know, I probably have four to six.
300
00:24:14,968 --> 00:24:16,428
We're going to look at that in a minute.
301
00:24:16,428 --> 00:24:19,848
Actually, let's roll over to that while we can, while you're talking about it.
302
00:24:19,848 --> 00:24:24,628
So there's, there's the last six months where, so you have a lot of CEUs, 127.
303
00:24:25,468 --> 00:24:26,172
Keep talking.
304
00:24:26,172 --> 00:24:29,439
nine numbers, but I also have a ton of one-to-ones
305
00:24:29,472 --> 00:24:39,017
And so I've told my chapter, because I'm gonna be stepping into presidency here in
October, and I'm like, look, just don't acknowledge me.
306
00:24:39,017 --> 00:24:45,072
Don't, I want other people, it's not like, Lori wins it again, Lori wins it again.
307
00:24:45,072 --> 00:24:55,254
I, you know, that's great, but I literally met with them and I was like, look, I don't
mean this uh in a braggadocious way, but like, I know I'm a Killer BNI member because I'm
308
00:24:55,254 --> 00:24:57,145
intentional about it.
309
00:24:57,265 --> 00:24:59,326
And really the part,
310
00:24:59,326 --> 00:25:04,333
for me is be intentional about your one-to-ones and the referrals just flow.
311
00:25:04,333 --> 00:25:10,782
ah And so that's where my balance is, is I just, you just do that.
312
00:25:10,782 --> 00:25:12,634
You just have to be intentional though.
313
00:25:12,728 --> 00:25:16,271
All right, so there are, the Palms report is on the screen.
314
00:25:16,271 --> 00:25:22,617
If you can't see it, cause you're just listening, there are 25 weeks showing and you have
zero absences.
315
00:25:22,617 --> 00:25:26,461
uh You have a sub in there, but that's not considered an absence.
316
00:25:26,461 --> 00:25:30,785
Referrals given inside is 60, referrals given outside is nine.
317
00:25:30,785 --> 00:25:35,309
Referrals received inside is six, referrals received outside is 29.
318
00:25:35,309 --> 00:25:39,160
Visitors is six, one to one is 53.
319
00:25:39,160 --> 00:25:47,840
Thank you for closed business given, this is what you've given, which I want to talk about
for just a second, $117,120.
320
00:25:48,360 --> 00:25:53,020
And we already said this, it uses 127, which again, in 25 weeks is a lot.
321
00:25:53,200 --> 00:25:55,420
But let's go to the thank you for closed business.
322
00:25:55,420 --> 00:26:02,080
You've got one, as we look across the breakdown, you're pretty consistently giving thank
you for closed business.
323
00:26:02,080 --> 00:26:04,780
You've got a big one in there for $75,000.
324
00:26:05,021 --> 00:26:11,782
Who is that person that loves you that you gave $75,000 deal or is that a compilation of a
bunch of people?
325
00:26:11,782 --> 00:26:22,301
It's a compilation of a bunch of people because in the business that we have here, um when
we have multiple, like just to, I don't know what that one is specifically, but I can
326
00:26:22,301 --> 00:26:23,421
imagine where that is.
327
00:26:23,421 --> 00:26:31,608
ah We do a tear out of a water loss or something for the restoration company that I'm
with.
328
00:26:32,029 --> 00:26:33,770
We don't do the build back.
329
00:26:33,770 --> 00:26:41,592
So we will use our referral partners here in BNI and we have contractors, handymen, oh
330
00:26:41,592 --> 00:26:44,275
remodelers, painters, flooring.
331
00:26:44,275 --> 00:26:50,480
So that I would imagine is probably on a couple locations that we refer them.
332
00:26:50,480 --> 00:26:51,481
We don't do the build back.
333
00:26:51,481 --> 00:26:58,027
We don't take the, you know, we're just like, hey, we have a great referral partner that
we have if you want to use them.
334
00:26:58,027 --> 00:27:04,118
And so they receive multiple jobs based off us giving them the business.
335
00:27:04,118 --> 00:27:10,980
So sort of in the vein of a GC giving subs the work, it's kind of, it's similar, but
you're just with absolute now.
336
00:27:10,980 --> 00:27:13,421
So you're kind of doing the same thing in a different way, right?
337
00:27:13,421 --> 00:27:14,931
Okay.
338
00:27:14,931 --> 00:27:28,035
So when you think about your coach now, and when you look at how you were at the beginning
or how others may be in your chapter were, and you look at, you've had the experience of
339
00:27:28,035 --> 00:27:31,156
coaching others and seeing lots of other chapters at work.
340
00:27:31,648 --> 00:27:34,304
What are you doing differently or are you doing anything differently?
341
00:27:34,304 --> 00:27:36,128
Because you're kind of were achieving from the beginning.
342
00:27:36,128 --> 00:27:40,908
So but are you doing anything differently now that you've had a different set of eyeballs
on things?
343
00:27:41,432 --> 00:27:47,240
Yeah, I would say uh when you first join BNI, it's like you're drinking through a fire
hose.
344
00:27:47,381 --> 00:27:51,497
For me, I'm so like, I gotta hit the mark, I gotta hit the mark.
345
00:27:51,497 --> 00:27:57,114
And I was like, somebody said to me, it's three items, one time a week.
346
00:27:57,114 --> 00:27:58,812
Get one one-to-one.
347
00:27:58,812 --> 00:28:02,214
do one referral and do one CEU.
348
00:28:02,214 --> 00:28:07,317
And that kind of brought it down to a manageable bite for me.
349
00:28:07,618 --> 00:28:24,188
Now since being a coach, I realize why those manageable bites, you're essentially, that's
your accountability, but that's also your membership committee is looking at that data to
350
00:28:24,188 --> 00:28:24,922
see
351
00:28:24,922 --> 00:28:26,533
Is this somebody we want to renew?
352
00:28:26,533 --> 00:28:27,904
Are you right for the chapter?
353
00:28:27,904 --> 00:28:29,396
Are we right for you?
354
00:28:29,396 --> 00:28:35,311
And then at that point, and then you're looking and you can see on a bigger scale how that
can align you.
355
00:28:35,311 --> 00:28:40,292
So it's like some things seem like, okay, I'm just gonna get these three things once a
week.
356
00:28:40,292 --> 00:28:41,706
I call them the golden three.
357
00:28:41,706 --> 00:28:42,927
That's what I tell all my chapters.
358
00:28:42,927 --> 00:28:44,529
Now just hit the golden three.
359
00:28:44,529 --> 00:28:46,310
That's gonna make your numbers look good.
360
00:28:46,310 --> 00:28:48,702
And if you have a crazy week, bring a visitor.
361
00:28:48,702 --> 00:28:51,775
Bring a first time visitor, because that's a huge point grab.
362
00:28:51,775 --> 00:28:53,576
That's how I got started.
363
00:28:53,692 --> 00:28:58,032
And then it exposes somebody to the room that's gonna learn about your business.
364
00:28:58,032 --> 00:29:06,636
I can, know, even if they're not a good fit for BNI, you're getting access to potentially
somebody else's resources and vice versa.
365
00:29:06,636 --> 00:29:13,518
So there's things that just started making sense, they all kind of start stacking and it
starts just making sense.
366
00:29:13,518 --> 00:29:21,552
And I'm like, okay, this is bigger than just like me doing my little three a week and it,
367
00:29:21,552 --> 00:29:25,554
it became a very bigger picture and it became very data driven at that point.
368
00:29:25,554 --> 00:29:28,925
It's not like, I think BNI is doing good for me.
369
00:29:28,925 --> 00:29:36,087
At the end of the year, I could look back and I saw I had 6,000 % ROI was the email that
BNI sent to me.
370
00:29:36,087 --> 00:29:38,598
So now it's not like, yeah, I'm pretty sure they're doing a good job.
371
00:29:38,598 --> 00:29:40,769
I'm like, okay, let's sign this up again.
372
00:29:40,769 --> 00:29:43,740
Like, cause I did that week to week work.
373
00:29:43,832 --> 00:29:44,172
Right.
374
00:29:44,172 --> 00:29:46,003
Well, I love that you call it a point scrub.
375
00:29:46,003 --> 00:29:53,195
You know, since this is the perfect 100, you know, we're focused on what are the points,
right?
376
00:29:53,195 --> 00:30:02,549
But it's, it, and I do think of it that way also to some degree is I, and I've said on
previous episodes, I like to get my point scrubs out of the way at the beginning of the,
377
00:30:02,549 --> 00:30:03,089
of the month.
378
00:30:03,089 --> 00:30:04,700
So I don't have to worry about it.
379
00:30:04,700 --> 00:30:05,600
can sort of.
380
00:30:05,600 --> 00:30:11,482
If I've got a busy month going on, I just plan out, okay, I need to hit these, you know,
marks early.
381
00:30:11,482 --> 00:30:17,705
So I don't have, and I've been in sales forever and that was just how I always
orchestrated things I had to do.
382
00:30:17,705 --> 00:30:23,267
Let's get them knocked out in terms of the business so I can focus on the growth, right?
383
00:30:23,267 --> 00:30:34,582
If I can, we, in previous lives, I've had a business, I've had to retain business that
was, you you have to touch the customers you have and keep them happy.
384
00:30:34,582 --> 00:30:36,533
and then you have to grow a business.
385
00:30:37,314 --> 00:30:45,279
Most people have that and they're whatever they do, whether they work for someone else or
they have their own business, you generally have to keep the people you have happy and
386
00:30:45,279 --> 00:30:56,626
then you have to, and that's no different than BNI is keeping BNI happy is getting those
things done and that in turn helps you be happy and it helps others be happy, right?
387
00:30:57,267 --> 00:30:59,227
It multiplies, it's amazing.
388
00:30:59,257 --> 00:31:00,066
I can't see.
389
00:31:00,066 --> 00:31:06,899
So you're naturally somebody that connects with people, because we're going to talk about
your strengths in a minute, but have you learned to balance?
390
00:31:06,899 --> 00:31:10,450
have an energy in connections and making people.
391
00:31:10,450 --> 00:31:12,341
You're a people person.
392
00:31:12,341 --> 00:31:22,245
So have you had to, when you're thinking about what you ask for in your chapter, weeks a
week, have you had to balance sort of the just connecting with people and that being,
393
00:31:22,245 --> 00:31:26,637
because you have, I think there's some strategy in your makeup as well.
394
00:31:26,637 --> 00:31:28,988
Or you lean into the strategy more.
395
00:31:29,538 --> 00:31:35,528
Do you show up intentionally with, do you prepare or do you show up and kind of say what
you're gonna say?
396
00:31:35,886 --> 00:31:40,082
So yeah, I absolutely prepare.
397
00:31:40,082 --> 00:31:44,287
I'm one of the first people there uh at my BNI chapter.
398
00:31:44,287 --> 00:31:53,228
um There is something, it was really funny um and it's the weirdest thing, but I'm like,
this actually works.
399
00:31:53,228 --> 00:31:54,960
I watch Downton Abbey.
400
00:31:55,184 --> 00:32:06,334
and uh old lady Grantham who's like the really, she said uh she came early to a dinner
because there was a big person coming and she said, I wanna be in possession of the room.
401
00:32:06,334 --> 00:32:09,256
And I was like, I'm gonna clock that.
402
00:32:09,256 --> 00:32:12,679
And so now I show up early because I wanna be in possession of the room.
403
00:32:12,679 --> 00:32:16,012
When you walk in, if you show up early, great.
404
00:32:16,012 --> 00:32:17,883
I get more time with you than anybody.
405
00:32:17,883 --> 00:32:20,224
I don't look like I'm rushing in and hustling.
406
00:32:20,224 --> 00:32:21,707
I have possession of the room.
407
00:32:21,707 --> 00:32:23,432
And then I also, find out,
408
00:32:23,432 --> 00:32:29,557
people that show up early, your worker bees are the decision makers and they're the power
players.
409
00:32:29,557 --> 00:32:34,642
So I show up early because you start cultivating that conversation.
410
00:32:34,642 --> 00:32:42,128
Push, even if it's not anybody can do anything for me, they're talking to me, we're
strategizing about things that pushes you in a different way.
411
00:32:42,128 --> 00:32:51,916
ah And then when it comes to my weekly asks, I am very, I have about a four to six week
rotation that as things come up and I go, oh,
412
00:32:52,040 --> 00:32:53,980
uh you know, manic.
413
00:32:54,541 --> 00:33:00,463
And it's not crazy and I don't mean this in a negative way, but a lot of people don't know
what a crawl space is.
414
00:33:00,463 --> 00:33:11,396
And so I realized that from a client and so I put on one of my lists to ask if you walk
into somebody's house and you have to walk upstairs to get to their front door, they have
415
00:33:11,396 --> 00:33:12,546
a crawl space.
416
00:33:12,546 --> 00:33:18,332
And it is not a weird question to say, you know you're supposed to check out your crawl
space once a year, right?
417
00:33:18,332 --> 00:33:19,543
I'm sure you haven't because nobody does.
418
00:33:19,543 --> 00:33:20,323
It's disgusting.
419
00:33:20,323 --> 00:33:21,575
Nobody wants to get under there.
420
00:33:21,575 --> 00:33:24,198
Do you know you can get a free inspection from Absolute?
421
00:33:24,198 --> 00:33:25,279
Just put that out there.
422
00:33:25,279 --> 00:33:26,840
Let us come out, do our job.
423
00:33:26,840 --> 00:33:35,830
It may be perfect, but if you've got mold and moisture under there, then we're going to
give you a heads up before it's now a huge expensive problem.
424
00:33:35,830 --> 00:33:38,749
Right, you're throwing everything out and have to move out of the house.
425
00:33:39,268 --> 00:33:49,191
And so those little things, I just have a little running list on a notes app that I'm
like, ask people if they have to walk upstairs to let people get in contact with us.
426
00:33:49,191 --> 00:33:52,452
And I just have them do a group text, let us connect to them.
427
00:33:52,452 --> 00:33:54,173
You don't gotta do the sales pitch.
428
00:33:54,173 --> 00:33:55,113
We know what to do.
429
00:33:55,113 --> 00:33:58,895
We're the professionals and if they decline, that's fine too.
430
00:33:58,895 --> 00:34:03,576
But yeah, I'm very intentional and just find moments that I add to my list.
431
00:34:03,788 --> 00:34:09,701
You know, I love that you that I watched Downton Abbey, but I don't remember that scene
and owning the room thing.
432
00:34:09,701 --> 00:34:12,893
That's that's such an interesting point.
433
00:34:12,893 --> 00:34:14,014
I show up early also.
434
00:34:14,014 --> 00:34:15,284
I'm generally the first one there.
435
00:34:15,284 --> 00:34:17,656
I've always been the first one there.
436
00:34:17,656 --> 00:34:20,827
Even when I wasn't certain, you know, I was the president for a while.
437
00:34:20,827 --> 00:34:23,499
I was always bright and early making sure everything worked.
438
00:34:23,499 --> 00:34:26,410
And, know, because I'm throwing a party, right?
439
00:34:26,410 --> 00:34:27,841
That's it's it's for me.
440
00:34:27,841 --> 00:34:32,604
It's this is my party that I am orchestrating for you.
441
00:34:32,604 --> 00:34:33,194
And
442
00:34:33,194 --> 00:34:35,885
If I'm speaking, I'm a speaker.
443
00:34:36,967 --> 00:34:40,929
If you're a BNI member, I like to speak about business.
444
00:34:40,929 --> 00:34:46,903
But if I'm showing up to speak, I am generally, I ask the people that I'm speaking for,
what time are you going to be there?
445
00:34:46,903 --> 00:34:49,004
Because I need access to the room.
446
00:34:49,004 --> 00:34:54,938
I wanna be in the room, making sure everything is functional, so then I can talk to
people.
447
00:34:54,938 --> 00:34:57,432
I don't wanna be rushing in.
448
00:34:57,432 --> 00:35:06,352
things don't work, I'm looking for a remote, I don't wanna deal with any of that, I want
it to be done set ready and then when the first guest walks in the door, I'm talking to
449
00:35:06,352 --> 00:35:07,452
people, right?
450
00:35:07,472 --> 00:35:11,012
And that strategic thing that you mentioned, that's what that is, right?
451
00:35:11,012 --> 00:35:20,052
It's not, well, and you like, everybody likes people, we're in BNI, we wouldn't be in BNI
if you didn't like people, but there's, the visitors always show up early, right?
452
00:35:20,052 --> 00:35:27,060
The visitors do not know where they're going and they're worried about, so they just show
up.
453
00:35:27,060 --> 00:35:36,444
and they sometimes they just sit in their car but they'll come looking for you and if
you're not if nobody's in the room or you're in the room and it looks very harried what
454
00:35:36,444 --> 00:35:46,067
kind of impression does that make right so you know we asked the visitor hosts to show up
early for that reason so because the the visitors usually are the first ones in the
455
00:35:46,067 --> 00:35:48,033
parking lot um
456
00:35:48,033 --> 00:35:54,961
when I'm planning the next incoming leadership, always, every chapter, never fails.
457
00:35:55,362 --> 00:35:58,945
I'm like, hey, who do think you should be your visitor host?
458
00:35:59,106 --> 00:36:02,530
Joe, he is so personable and he's such a nice guy.
459
00:36:02,530 --> 00:36:05,233
Great, is Joe one of the first five people here?
460
00:36:05,233 --> 00:36:08,055
Oh no, no, no, no, no, Joe's not it.
461
00:36:08,055 --> 00:36:08,518
Right.
462
00:36:08,518 --> 00:36:18,482
Joe's probably a lovely guy, but this, and we can put him in another position and pull
strengths from a different way, but that's not what we're looking for when we're doing the
463
00:36:18,482 --> 00:36:19,383
visitor host.
464
00:36:19,383 --> 00:36:28,807
It's like you said, if I go visit somewhere, if I go visit a chapter, I go so early
because I want to make sure I find the right space.
465
00:36:28,807 --> 00:36:30,518
Do I find the right door?
466
00:36:30,518 --> 00:36:32,819
Is it, you know, and I don't want to walk in.
467
00:36:32,819 --> 00:36:34,605
have enough details when you get there, right?
468
00:36:34,605 --> 00:36:36,580
It's always some surprise, right?
469
00:36:36,580 --> 00:36:49,407
But I also notice when people are late and I'm like, it's either this meeting didn't mean
that much to you, you don't plan properly, and do I want to trust you with my business?
470
00:36:49,448 --> 00:36:54,310
Because you have a weekly standing meeting you couldn't show up for.
471
00:36:54,851 --> 00:36:57,171
And so I clock that too.
472
00:36:57,171 --> 00:37:02,436
Yeah, it's the how you do anything is how you do everything is also a ways in my book.
473
00:37:03,878 --> 00:37:05,870
I really don't think people think about that.
474
00:37:05,870 --> 00:37:17,532
And I don't know why that is because it's like if you show up looking disheveled or you're
not ready and you're presenting, you know, or any of the things that we.
475
00:37:17,580 --> 00:37:27,635
typically you have plenty of notice that we're gonna do, which is we do them every week
and you were given notice this was happening, like showing up at the time the meeting
476
00:37:27,635 --> 00:37:28,796
starts.
477
00:37:28,796 --> 00:37:37,900
always, If it's a once in a, obviously things happen, there's a train, whatever, but I
know there's a train that crosses the path between me and the meeting.
478
00:37:37,900 --> 00:37:39,611
I usually leave early.
479
00:37:40,892 --> 00:37:41,717
That's just me.
480
00:37:41,717 --> 00:37:44,320
has insane train schedules.
481
00:37:44,320 --> 00:37:48,144
you do have to factor that in.
482
00:37:48,144 --> 00:37:55,530
Even with Absolute, when we bring on people to interview them, it kills me, but I love it.
483
00:37:55,530 --> 00:38:00,374
Chris will say, he's the owner, Chris will say, can we go look at your car right now?
484
00:38:00,395 --> 00:38:02,897
And they're like, ah yeah, why?
485
00:38:02,897 --> 00:38:05,319
And he goes, because I want to see how you keep your car.
486
00:38:05,528 --> 00:38:06,320
Oh.
487
00:38:06,320 --> 00:38:09,261
That lets me see how you're going to tend to our vehicles.
488
00:38:09,261 --> 00:38:10,682
And we have a standard.
489
00:38:10,682 --> 00:38:14,441
You will look at our vehicles at any time and everything.
490
00:38:14,441 --> 00:38:17,105
We have an OCD warehouse manager.
491
00:38:17,105 --> 00:38:18,645
Everything is put in.
492
00:38:18,645 --> 00:38:22,627
When we open our doors, it is clean and tidy and put away.
493
00:38:22,687 --> 00:38:28,404
And he will not allow you to show up to a job with like things falling out of the car.
494
00:38:28,404 --> 00:38:30,290
That doesn't represent our brand.
495
00:38:30,290 --> 00:38:32,971
And you won't get a car inspection.
496
00:38:33,016 --> 00:38:35,176
Wow, I love that.
497
00:38:35,251 --> 00:38:38,332
I'm gonna catch you off guard and I know it's reality.
498
00:38:38,332 --> 00:38:41,152
You know, if you know like dude, we just got back from vacation.
499
00:38:41,152 --> 00:38:48,912
have there's things but he's watching and so I Do anything is how you do everything?
500
00:38:48,921 --> 00:38:49,318
Yes.
501
00:38:49,318 --> 00:38:59,790
Well, and as a, I was a recruiter for five years and I didn't, we didn't have the, it
wasn't in today's world where we do, you know, we see each other on screen.
502
00:38:59,790 --> 00:39:02,043
um I was only calling people on the phone.
503
00:39:02,043 --> 00:39:08,996
So I would never get to see them, but the, the people that I was sending them to interview
with obviously did.
504
00:39:08,996 --> 00:39:09,400
And
505
00:39:09,400 --> 00:39:14,344
There's so much that goes into an impression and you wouldn't believe it.
506
00:39:14,344 --> 00:39:24,092
And I love that that's just one more thing, There's the pregnant pause where we ask a
question and you just leave it hanging out there and see what comes up and cause people
507
00:39:24,092 --> 00:39:25,493
will fill in the gaps.
508
00:39:25,493 --> 00:39:30,978
And if you take that even to the next extreme is when we interview people for our
chapters, what do we do?
509
00:39:30,978 --> 00:39:34,134
And you guys actually have a unique process.
510
00:39:34,134 --> 00:39:36,905
that actually blew my doors off when I saw it.
511
00:39:37,186 --> 00:39:47,212
So, Dr., just because it came up, tell us how in your very large, largest, typically
chapter in the region, interviews knew people for the chapter.
512
00:39:47,993 --> 00:39:49,675
Well, we have a standard.
513
00:39:49,675 --> 00:39:52,029
uh What spot are you talking about specifically?
514
00:39:52,029 --> 00:39:55,563
Because like I hear ours is crazy overall, but like I don't think it's.
515
00:39:55,563 --> 00:39:57,881
people are invited to your interview list?
516
00:39:57,881 --> 00:40:00,136
That's the things that blew my door off.
517
00:40:00,136 --> 00:40:12,738
So we make sure, obviously you have to have two members of the membership committee there
to do the interview, which is typically led by our VP and then multiples of us are in
518
00:40:12,738 --> 00:40:19,674
there as membership committee, but the whole chapter is invited to come and sit in on the
interview.
519
00:40:20,355 --> 00:40:25,319
so that can have its pluses and minuses.
520
00:40:25,544 --> 00:40:31,744
As long as your VP runs it with intention and structure.
521
00:40:32,244 --> 00:40:35,484
So our VP is very
522
00:40:35,944 --> 00:40:42,724
which we've had a transition in VPs, but I'm just going to speak on the last interview
that we just did.
523
00:40:42,844 --> 00:40:51,064
She's like, okay, we keep it clocking, but we all have laminated sheets and each member,
you will have a segment of questions.
524
00:40:51,064 --> 00:41:02,284
So when you join BNI, there is no opportunity for you to say, oh, I didn't understand, I
only had six opportunities to miss with three being in a sub and three being in absence,
525
00:41:02,284 --> 00:41:05,288
or I didn't realize I had to be here for the whole meeting.
526
00:41:05,288 --> 00:41:08,722
It is so very clearly put out there.
527
00:41:08,722 --> 00:41:14,699
And uh we also get a very clear understanding of what your expectations for us is.
528
00:41:14,699 --> 00:41:18,263
And you have an understanding of what our expectations are for you.
529
00:41:18,263 --> 00:41:26,178
And it's okay to say I'm here to make money, but you gotta understand that that's gonna
come with expectations.
530
00:41:26,178 --> 00:41:26,988
Right.
531
00:41:42,230 --> 00:41:45,590
Yeah, I think it's definitely unique.
532
00:41:45,590 --> 00:41:50,323
The time that I saw it, was visiting and it was after the meeting and I said, what's
happening over there?
533
00:41:50,323 --> 00:41:54,546
Because there were, I don't know, 15 or so people all sitting around with somebody.
534
00:41:54,546 --> 00:41:55,251
that's an interview.
535
00:41:55,251 --> 00:41:56,377
I was like, what?
536
00:41:56,377 --> 00:41:57,078
That's crazy.
537
00:41:57,078 --> 00:41:58,909
You know, but you have a big chapter.
538
00:41:58,909 --> 00:42:01,040
So that means lots of people on membership committee.
539
00:42:01,040 --> 00:42:08,445
And as long as people are trained and they understand what they can and can ask and can
say, shouldn't say all those things, that's great.
540
00:42:08,445 --> 00:42:11,267
I think to me more so it is a
541
00:42:11,267 --> 00:42:14,329
commitment to bringing the right people in, right?
542
00:42:14,329 --> 00:42:21,214
We want to make sure on both sides that that person understands what we're about and we
understand what they're about.
543
00:42:21,214 --> 00:42:30,511
So it's a better fit when we, there's no question later when we bring somebody in, it
wasn't just one person, because the smaller chapters might have just one person, which we
544
00:42:30,511 --> 00:42:32,902
never recommend interviewing a new person.
545
00:42:33,142 --> 00:42:35,774
It should always be two for many reasons.
546
00:42:35,774 --> 00:42:39,811
But if you only have one or two people, you're relying on
547
00:42:39,811 --> 00:42:43,552
their expertise, which is great, and as long as they're trained.
548
00:42:43,552 --> 00:42:54,955
uh But in my chapter, if there's a question, we then go to the next set of people on the
membership committee who would be best suited to ask those questions of that person before
549
00:42:54,955 --> 00:42:55,616
we bring them in.
550
00:42:55,616 --> 00:43:02,291
Because we want to make sure it's a great fit, that we don't end up later saying, we
should have never brought that person in.
551
00:43:02,291 --> 00:43:04,278
We should have seen that coming.
552
00:43:04,278 --> 00:43:05,919
And we don't want that.
553
00:43:05,919 --> 00:43:07,347
So it just is.
554
00:43:07,347 --> 00:43:08,948
tuning that process.
555
00:43:08,948 --> 00:43:16,290
ah We just implemented a rule ah that instead of, so we interviewed this guy.
556
00:43:16,290 --> 00:43:20,371
uh He was lovely, great interview, a lot of recommend date.
557
00:43:20,371 --> 00:43:22,252
Everybody like nothing negative.
558
00:43:22,252 --> 00:43:24,432
Everybody had great recommendations of him.
559
00:43:24,432 --> 00:43:32,991
But one of the things we found if we've let people in because we call them because
everybody in the meeting is like 100%, okay, yes.
560
00:43:32,991 --> 00:43:39,631
Well then what we found out is maybe a strong personality like myself is like, hey, I've
done business with them.
561
00:43:39,631 --> 00:43:41,451
can advocate for them.
562
00:43:41,451 --> 00:43:43,531
I can back them.
563
00:43:44,151 --> 00:43:49,230
But maybe somebody else had a bad experience and they're not quite as dominant
personality.
564
00:43:49,230 --> 00:43:51,251
And so they didn't want to bring it out in front of the group.
565
00:43:51,251 --> 00:43:52,691
Well, that's not okay.
566
00:43:52,691 --> 00:43:54,811
We still want everybody to have a voice.
567
00:43:54,811 --> 00:44:01,055
So what we started doing is now we take a 24 hour cooling off period is what we call.
568
00:44:01,055 --> 00:44:06,955
And so what we were doing is by the end of that day, we were calling the person and
saying, welcome to the club.
569
00:44:06,955 --> 00:44:10,975
You've been, you know, voted in, blah, blah, blah.
570
00:44:11,095 --> 00:44:20,235
Now we put it on our Slack channel and say, Hey, Laurie Dillon has been accepted to the
chapter unanimously.
571
00:44:20,275 --> 00:44:25,855
However, if anybody has any concern, you need to reach out to the VP by five o'clock
tonight.
572
00:44:26,175 --> 00:44:31,009
It cannot feel quite as intimidating, but we can get good information on them.
573
00:44:31,009 --> 00:44:32,211
we can talk about it.
574
00:44:32,211 --> 00:44:38,855
And so we don't look quite as much like an eager prom date to call them and be, hey, give
them the prom, give them the prom.
575
00:44:38,855 --> 00:44:39,952
ha ha ha!
576
00:44:42,321 --> 00:44:47,844
you know, and also giving everybody the opportunity to really have a voice in this.
577
00:44:47,844 --> 00:44:57,148
And if there is something of concern, we can do our due diligence on that level, even
though everybody gets the email of like, hey, any concerns or questions, we're all busy
578
00:44:57,148 --> 00:45:01,780
building our, you know, legacies, sometimes miss those.
579
00:45:01,780 --> 00:45:05,882
And so this guy showed up, hey, everybody, we're doing his interview this evening.
580
00:45:05,882 --> 00:45:08,847
That has kind of given us a little bit of a safety net also.
581
00:45:08,847 --> 00:45:09,627
Yeah, I like that.
582
00:45:09,627 --> 00:45:10,427
do that also.
583
00:45:10,427 --> 00:45:22,067
My old chapter and my existing chapter, we give that opportunity for anyone who couldn't
or wasn't in the interview to say, because after a while, the Kevin Bacon game, we're all
584
00:45:22,067 --> 00:45:29,847
connected to somebody somehow, You don't know what someone else, and they're not willing
to necessarily say it in front of others.
585
00:45:29,847 --> 00:45:33,227
So we just send out that email and say, we're considering this person.
586
00:45:33,247 --> 00:45:34,647
We're thumbs up at the interview.
587
00:45:34,647 --> 00:45:38,233
But before, here's your 24 hours to say, raise your hand.
588
00:45:38,233 --> 00:45:44,690
privately to the VP and say, this is a challenge and you know, if otherwise then we're
gonna move forward.
589
00:45:44,690 --> 00:45:46,143
So love that.
590
00:45:46,143 --> 00:45:52,137
All right, so talking about strong personalities, let's roll into your CliftonStrengths.
591
00:45:53,118 --> 00:45:54,099
So.
592
00:45:54,113 --> 00:45:57,726
Let your, I'm gonna read these for the audience that are listening.
593
00:45:57,726 --> 00:46:00,483
So number one is woo.
594
00:46:00,483 --> 00:46:04,230
You love the challenge of meeting new people and winning them over.
595
00:46:04,230 --> 00:46:06,592
That's what winning others over is woo.
596
00:46:06,592 --> 00:46:11,915
You drive satisfaction from breaking the ice and making a connection with someone.
597
00:46:11,956 --> 00:46:13,897
Number two is strategic.
598
00:46:13,897 --> 00:46:16,409
You create alternative ways to proceed.
599
00:46:16,409 --> 00:46:21,193
Faced with any given scenario, you can quickly spot the relevant patterns and issues.
600
00:46:21,193 --> 00:46:22,674
Number three is communication.
601
00:46:22,674 --> 00:46:25,856
You generally find it easy to put your thoughts into words.
602
00:46:25,856 --> 00:46:28,908
You're a good conversationalist and presenter.
603
00:46:28,929 --> 00:46:30,790
Number four is activator.
604
00:46:30,790 --> 00:46:33,973
You can make things happen by turning thoughts into actions.
605
00:46:33,973 --> 00:46:37,365
You want to do things now rather than simply talk about them.
606
00:46:37,365 --> 00:46:39,336
And number five is command.
607
00:46:39,336 --> 00:46:40,387
You have presence.
608
00:46:40,387 --> 00:46:43,259
You take control of situation and make decisions.
609
00:46:43,359 --> 00:46:48,467
So four of your five are in the influence.
610
00:46:48,467 --> 00:46:51,732
theme and one is in the strategic theme.
611
00:46:51,732 --> 00:46:56,087
So have you taken any of these types of assessments before?
612
00:46:56,087 --> 00:46:57,740
Was any of this a shock to you?
613
00:46:57,740 --> 00:47:05,060
No it wasn't, but the owners of our company here, they're very big on placing you where
your giftings are.
614
00:47:05,060 --> 00:47:18,280
And so they were, oh I took this test, I also read the book Rocket Fuel, because I wasn't
really sure just before I kinda got into all this.
615
00:47:45,417 --> 00:47:45,910
Yes.
616
00:47:45,910 --> 00:47:49,623
in your business, in your home, you got it, know, all those things.
617
00:47:49,623 --> 00:48:00,385
But I definitely found that it was very, it's consistent with what I've seen in other
things, which I find very complimentary.
618
00:48:00,385 --> 00:48:07,816
I I still have ways to grow and learn and develop, but I'm okay with where my strengths
are.
619
00:48:07,816 --> 00:48:08,757
Yeah, awesome.
620
00:48:08,757 --> 00:48:15,841
So with Woo and communication, it's probably not a surprise to you that you connect with
people pretty quickly.
621
00:48:15,842 --> 00:48:21,565
But I imagine that that combination um also helps you show up week to week in BNI.
622
00:48:21,565 --> 00:48:25,888
Have you seen that your strengths sort of shape your BNI experience?
623
00:48:26,020 --> 00:48:36,340
Yeah, and I think some of that was I'm the type of person that I'm okay to fail in front
of people.
624
00:48:36,340 --> 00:48:41,200
And so I because the room there they're rooting for you.
625
00:48:41,200 --> 00:48:43,600
And they're not they don't want you to be perfect.
626
00:48:43,600 --> 00:48:44,996
They want you to
627
00:48:44,996 --> 00:48:49,458
Provide a service that you say you're gonna provide in the time and manner you're gonna
provide it.
628
00:48:49,458 --> 00:48:54,941
And then show up when something's off because we're human, we're not perfect.
629
00:48:54,941 --> 00:49:00,883
I have to be able, okay, we're taking accountability and be like, yeah guys, boy, I was
awful at that.
630
00:49:01,164 --> 00:49:04,965
That was me, I'm gonna take the hit on it, I apologize.
631
00:49:04,965 --> 00:49:06,046
How can I fix this?
632
00:49:06,046 --> 00:49:12,008
Is it financially, is it, whatever that is, I have to be okay with showing up like that.
633
00:49:12,449 --> 00:49:15,330
And then people just rally around you.
634
00:49:15,330 --> 00:49:20,032
And they're not looking for perfection, they're just looking for participation.
635
00:49:20,032 --> 00:49:28,776
And I think if you can nail that and have consistency, it's such an easy code to crack.
636
00:49:29,182 --> 00:49:30,173
Yeah, love that.
637
00:49:30,173 --> 00:49:38,502
And you also have Activator, and when you pair that with command, uh you're not somebody
that sits around waiting for things to happen.
638
00:49:38,502 --> 00:49:43,948
eh Do you think that those strengths help you go from member to coach?
639
00:49:45,662 --> 00:49:49,174
So, you know, you kind of plucked me out of the crowd on that one.
640
00:49:49,174 --> 00:50:01,561
So I didn't I wouldn't say that I saw that for myself uh I was very like I went home and
told my husband I was like Tammy wants me to work for corporate that feels crazy to me
641
00:50:01,561 --> 00:50:15,148
like I didn't feel I didn't feel like I had a full understanding of the BNI poems report
or you know, like I was still kind of a baby BNI member and So I didn't
642
00:50:15,574 --> 00:50:19,786
I'll say this, I'm not a good dreamer for myself.
643
00:50:19,867 --> 00:50:22,829
Like, put a goal in front of me, got it.
644
00:50:23,750 --> 00:50:28,553
Sometimes to dream for myself, I'm not very successful in that.
645
00:50:28,553 --> 00:50:35,691
And so the fact, so I need people like you around me that are like, no, I see this in you.
646
00:50:35,691 --> 00:50:38,420
so I'm like, all right, let's go.
647
00:50:38,420 --> 00:50:39,332
you
648
00:50:39,332 --> 00:50:45,096
I'll run through any door and I'll shove my way through doors to get to the goals in front
of me.
649
00:50:45,096 --> 00:50:51,500
But I still need people like you and those around me going, I think you need to try this.
650
00:50:54,062 --> 00:50:58,085
I'm just pretty open to walking through doors and going, all right, is this the right room
for me?
651
00:50:58,085 --> 00:51:00,406
No, all right, we'll go try another one.
652
00:51:00,407 --> 00:51:02,488
you know, kind of good.
653
00:51:02,517 --> 00:51:06,689
that conviction that you had that BNI, the structure worked, right?
654
00:51:06,689 --> 00:51:10,821
So you recognize and you live that it was working for you.
655
00:51:10,821 --> 00:51:17,483
And then you have such high influence that, you know, and you have commands and command
leads the way, right?
656
00:51:17,483 --> 00:51:24,586
So you're not afraid to look at a situation, an activator, like, let's go, let's get it
done, right?
657
00:51:24,586 --> 00:51:28,210
So, you know, since you've become a coach, I've seen you.
658
00:51:28,210 --> 00:51:33,707
taking on new responsibilities with other chapters and like, do they, know, why, what are
we doing here?
659
00:51:33,707 --> 00:51:36,490
Let's get, you know, let's, let's figure this out and let's move forward.
660
00:51:36,490 --> 00:51:38,210
uh
661
00:51:38,210 --> 00:51:48,640
of that is just people want to feel supported and if you get in there and you're like, hey
guys, this is crazy, this is not what being high is, but like, hey, we're gonna be here,
662
00:51:48,640 --> 00:51:57,829
we're gonna get this fixed and we're gonna do it and I'm gonna be there with you and it's
not gonna be comfortable, but I just liken it to going to the gym ah where you go and
663
00:51:57,829 --> 00:52:01,781
you're like, okay, I want to be able to bench press 100 pounds.
664
00:52:01,781 --> 00:52:08,014
I'm a girl, I'm not a weightlifter, like that's goal, like you know, but so you start
going in that 15 pound weight, you're like,
665
00:52:08,014 --> 00:52:17,547
the bar you're like my god like it's but then you start going every week and it sucks and
you got to embrace the suck a little bit but then you're gonna be like
666
00:52:17,556 --> 00:52:26,750
a lean, mean, sexy BNI machine, you know, because you were going to the weight room, you
were putting the work in, and it kind of pays off.
667
00:52:26,750 --> 00:52:30,811
you know, and so think if you can work it and be like, yeah, this is not going to be
comfortable, because it's not what you got.
668
00:52:30,811 --> 00:52:33,162
This is not the culture you've created.
669
00:52:33,202 --> 00:52:38,244
But we're going to shift that culture and we are going to make this amazing.
670
00:52:38,476 --> 00:52:47,732
I think if you're just kind of like, let's get in the trenches together and like we can go
and I've not really felt massive resistance in that way.
671
00:52:47,732 --> 00:52:56,219
Right, well, and I'm feeling your communication at work as you're charismatic in your
delivery.
672
00:53:00,764 --> 00:53:12,896
Well, it sucks people in and that's what works, you have influence, four of your five are
influence and most of them are dealing with other people and getting them.
673
00:53:12,896 --> 00:53:13,298
oh
674
00:53:13,298 --> 00:53:18,563
to see the light, winning them over to do the thing and activating them to make it happen.
675
00:53:18,563 --> 00:53:21,484
And that strategy, you have strategy also is number two.
676
00:53:21,484 --> 00:53:23,337
My strategic is number one, yours is number two.
677
00:53:23,337 --> 00:53:24,758
I have command as well.
678
00:53:24,758 --> 00:53:27,610
And that is, you know, seeing things that other people can't see.
679
00:53:27,610 --> 00:53:32,735
strategic, the thought patterns that go with it cannot be taught.
680
00:53:32,735 --> 00:53:34,146
They are just in you.
681
00:53:34,146 --> 00:53:40,830
You are born with that sense of seeing the force that you mentioned the, I forget how you
put it, when.
682
00:53:40,830 --> 00:53:43,174
Seeing the clearing through the forest.
683
00:53:44,319 --> 00:53:45,043
Yeah.
684
00:53:45,043 --> 00:53:54,640
you said it a little differently and I don't remember exactly what you said about it, but
it's like you can't launch yourself because you can't see it, but you knew it was there,
685
00:53:54,640 --> 00:53:58,422
you just needed somebody to shore up your...
686
00:53:58,422 --> 00:53:59,924
um
687
00:53:59,924 --> 00:54:08,284
what's happening between here in order to say, which I'm pointing at between the ears
again, if you're just listening, to say this is definitely possible for you.
688
00:54:08,284 --> 00:54:12,184
You just, you you rely on your own set of talents, which you have.
689
00:54:12,184 --> 00:54:13,504
So I love that.
690
00:54:13,504 --> 00:54:22,144
But if you're a member, I do want to just talk about for a moment, if you're a member
who's just floating by, you know, you feel like you're not really sure.
691
00:54:22,334 --> 00:54:24,407
how to move your membership forward.
692
00:54:24,407 --> 00:54:25,899
That's actually something I'm developing.
693
00:54:25,899 --> 00:54:28,322
So, and you can talk to any of us as coaches.
694
00:54:28,322 --> 00:54:29,334
That's what we do.
695
00:54:29,334 --> 00:54:35,182
You can definitely get that sort of overview of you really can be doing more of this and
more of that.
696
00:54:35,182 --> 00:54:36,814
We can see those things that we...
697
00:54:36,814 --> 00:54:38,025
both of us have strategy.
698
00:54:38,025 --> 00:54:47,270
can see those things that you can't see, but I'm also going to create something more
that's at a deeper level for members who really are like, really want to amplify what I'm
699
00:54:47,270 --> 00:54:50,051
doing here and make it more than what it is.
700
00:54:50,051 --> 00:54:53,713
And that's a unique thing that I can see from a higher level that other people can't.
701
00:54:53,713 --> 00:54:55,494
So more to come on that later.
702
00:54:55,714 --> 00:54:57,896
So let's talk about the future.
703
00:54:57,896 --> 00:54:59,116
um
704
00:54:59,196 --> 00:55:02,270
With the way things are going, what do the next six to 12 months look like for you?
705
00:55:02,270 --> 00:55:09,700
You've changed to absolute, so, and we didn't kind of address that, so give me a little
bit about that, and then what does the next six to 12 months look like for you?
706
00:55:09,700 --> 00:55:15,300
So I was actually getting ready to go change to a commercial GC license.
707
00:55:15,300 --> 00:55:17,940
I'm a residential license builder here in the state of Mississippi.
708
00:55:17,940 --> 00:55:19,300
I was going to commercial.
709
00:55:19,300 --> 00:55:26,240
The cost to take that test, kind of all in with the data you have to provide and all that
fun stuff is about $10,000.
710
00:55:26,280 --> 00:55:37,700
So I was ready to go take that step just because I still loved what I did, but I was like,
it was getting a little too routine for me and I was like, I need a little spice.
711
00:55:37,984 --> 00:55:46,727
So in the meantime, Absolute held a seat in BNI along with me holding my construction seat
in BNI.
712
00:55:46,727 --> 00:55:47,767
And we had worked together.
713
00:55:47,767 --> 00:55:50,928
If I found mold or anything like that, I'd call them in.
714
00:55:50,968 --> 00:55:55,029
If they had a build back that needed to be done for a big job, they would call me in.
715
00:55:55,209 --> 00:56:00,450
And so we'd already uh been able to see each other's work, work ethic, quality.
716
00:56:00,551 --> 00:56:05,592
And the owner here, uh Absolute, Chris,
717
00:56:05,997 --> 00:56:14,917
heard I was looking to make this change and he called me up and he was like just have a
meeting with me and he goes just let me just talk to me about it and I said okay I'll
718
00:56:14,917 --> 00:56:26,880
never say no to a meeting and so we talked and uh he offered me to do marketing and
branding for Absolute because I speak the construction language
719
00:56:27,360 --> 00:56:32,063
that a lot of people don't speak, but then also ah I knew the quality of work.
720
00:56:32,063 --> 00:56:44,232
I knew that if I went out and kind of through all that I found when I was doing my
construction job, I realized the jobs are fun, but I kind of like the networking better.
721
00:56:44,232 --> 00:56:50,856
And I told my husband six months before, or maybe anyway, six something, six weeks, six
months, I can't remember.
722
00:56:50,856 --> 00:56:56,800
I said, man, if somebody would call me to do their branding and marketing and that be my
job,
723
00:56:56,932 --> 00:57:01,192
I would be living my best life, but I'm like, I have no college education.
724
00:57:01,272 --> 00:57:05,652
Who in the world is gonna, why would you hire me over somebody that has a degree in
marketing?
725
00:57:05,732 --> 00:57:07,872
I'm like, it's crazy.
726
00:57:07,872 --> 00:57:12,732
Literally, I was just like, man, this would be a dream, like, who's gonna do that?
727
00:57:12,732 --> 00:57:14,632
My husband's convinced it was a week.
728
00:57:14,632 --> 00:57:16,652
He thinks it was six days.
729
00:57:16,692 --> 00:57:20,112
I think it was maybe before, but he has better memory, so I'm gonna go with him.
730
00:57:20,112 --> 00:57:23,852
He said, within a week, Chris called me and said, let's talk.
731
00:57:24,004 --> 00:57:27,096
And so I was like, you know what?
732
00:57:27,096 --> 00:57:29,807
He said, why are you hesitating on something?
733
00:57:29,807 --> 00:57:31,188
You know you trust the brand.
734
00:57:31,188 --> 00:57:33,189
You know you trust the leadership.
735
00:57:33,409 --> 00:57:34,620
And you've worked with them.
736
00:57:34,620 --> 00:57:36,991
And it's like your dream job.
737
00:57:36,991 --> 00:57:38,882
He's like, why would you hesitate?
738
00:57:38,882 --> 00:57:44,315
So once Chris and I worked out the nuances of everything, I have hit the ground running.
739
00:57:44,315 --> 00:57:46,467
And so in September, I'll have been here a year.
740
00:57:46,467 --> 00:57:52,682
so I'm actually still able to pair my construction with
741
00:57:52,682 --> 00:57:57,545
absolute because we do roof installation or replacement installation at gutters.
742
00:57:57,545 --> 00:58:01,137
So we're able to pull from the quality contractors that I use.
743
00:58:01,137 --> 00:58:03,518
And I'll say this, I was not a cheap contractor.
744
00:58:03,518 --> 00:58:09,382
I am expensive because I bring uh your A team to the table.
745
00:58:09,642 --> 00:58:12,664
If I trust them in my home, I'll trust them in your home.
746
00:58:12,664 --> 00:58:18,687
If they come in and they're watching folks inappropriately or they're speaking
inappropriately, you are not for my crew.
747
00:58:18,687 --> 00:58:19,588
ah
748
00:58:19,588 --> 00:58:24,888
If I would trust you around my 18 year old daughter in my house, I'll trust them in your
house.
749
00:58:24,888 --> 00:58:25,888
That was my standard.
750
00:58:25,888 --> 00:58:31,136
I would have my daughter come out to a job site and if you're a creep watching her, nah,
you ain't it.
751
00:58:31,136 --> 00:58:40,382
And so people knew if I brought somebody to the table, they were good, quality,
respectful, know, representatives of that brand.
752
00:58:40,382 --> 00:58:44,774
So I came over here and I have just been in my happy place.
753
00:58:44,774 --> 00:58:49,177
And so when I came over here, we were not doing roof installments.
754
00:58:49,177 --> 00:58:52,409
We were not doing gutters or crawl spaces.
755
00:58:52,569 --> 00:58:57,434
We were kind of doing your standard water fire mold remediation and
756
00:58:57,540 --> 00:59:01,840
carpet cleanings, upholstery cleanings to supplement during the downtime.
757
00:59:02,720 --> 00:59:19,400
And so since kind of putting our pairing together, I think we did 1.6 million before we
were on track to do 2.7 this year, and goal of 3 million.
758
00:59:19,660 --> 00:59:25,560
And then, we changed processes, we've gotten some processes down,
759
00:59:25,560 --> 00:59:29,036
And then the goal is to franchise to eventually hit 10 million.
760
00:59:29,036 --> 00:59:31,143
That's our long term goals.
761
00:59:31,400 --> 00:59:32,501
love that.
762
00:59:32,501 --> 00:59:41,726
that you're kind of leveraging both of what they offered and your own strengths together
to amplify all the things that are happening.
763
00:59:41,726 --> 00:59:48,650
I also love that the, I mean, bringing your daughter to a job site to see how people treat
her.
764
00:59:49,080 --> 00:59:53,454
They kind of the again, how you do anything is how you do everything is that's gold.
765
00:59:53,454 --> 00:59:57,110
mean, that's just like, I, cause you know,
766
00:59:57,110 --> 00:59:59,796
walked out, so I just sat and watched, folks.
767
00:59:59,960 --> 01:00:00,370
yes.
768
01:00:00,370 --> 01:00:07,872
Well, and you know, having come from automotive, em I certainly have been that test
subject of how is this going to go?
769
01:00:07,872 --> 01:00:12,134
Because how you can feel this, you can feel the environment.
770
01:00:12,134 --> 01:00:24,027
So uh as a woman and you don't want women coming and feeling and we talked about this on a
previous episode is that even in your chapter, if you don't have a diversity of people in
771
01:00:24,027 --> 01:00:28,200
the room, then that creates a, you know, that's a
772
01:00:28,200 --> 01:00:31,022
also a vibe that people are feeling.
773
01:00:31,022 --> 01:00:32,994
you have to think about all the things.
774
01:00:32,994 --> 01:00:35,226
You want to be appealing to all clients.
775
01:00:35,226 --> 01:00:39,710
You want to have people in your room that are, uh Dr.
776
01:00:39,710 --> 01:00:44,113
Meissner has that group, or book rather, who's in your room.
777
01:00:44,113 --> 01:00:44,944
Everything matters.
778
01:00:44,944 --> 01:00:47,960
So um it's amazing how that goes.
779
01:00:47,960 --> 01:00:56,564
All right, so what, um if anything, that you want to, anything new outside of what you
just talked about coming up for you that you want to share?
780
01:00:56,932 --> 01:01:03,044
uh No, as of right now it's just kind of heads down, goal, focused on goals.
781
01:01:03,044 --> 01:01:15,157
I've got some chapters that we're just developing and uh we're really kind of pulling all
the goodness out of them, creating some structure and accountability and so you know with
782
01:01:15,157 --> 01:01:26,462
BNI we have goals, with Absolute we have goals and then with you know my construction
company uh I do like one construction project a year for a non-profit so I can give them a
783
01:01:26,462 --> 01:01:36,851
discount I can kind of stay in the game a little bit and um you know just kind of get back
to our community in a way that you know our community is given to us.
784
01:01:37,204 --> 01:01:37,984
That's good stuff.
785
01:01:37,984 --> 01:01:43,447
So I have this thing where the last guest asks, leaves a question for the upcoming guest.
786
01:01:43,447 --> 01:01:45,558
So you're going to get to do that for the next one.
787
01:01:45,558 --> 01:01:55,972
But the question they left for you is what is the most impactful featured presentation,
also known as a 10 minute presentation that you've ever heard and what made it so.
788
01:01:56,420 --> 01:02:06,923
um Just literally off the top of my head, I would say we have a digital marketing company
here in Tubelo in my BNI chapter.
789
01:02:07,183 --> 01:02:20,717
And she's kind of the sparkly one and her husband, and I say this because my husband is
the nerd in the background, like I adore him, he's a hot nerd, but her husband is kind of
790
01:02:20,717 --> 01:02:23,852
the data behind their company.
791
01:02:23,852 --> 01:02:29,795
and she brought her husband and they talked about, I'm not very techie person.
792
01:02:29,795 --> 01:02:32,916
Like if my mouse isn't working, I'm like, baby, I need to get a new computer.
793
01:02:32,916 --> 01:02:34,857
And he's like, change the batteries.
794
01:02:35,217 --> 01:02:37,298
That conversation has happened.
795
01:02:38,339 --> 01:02:40,619
patient, good patient man.
796
01:02:41,060 --> 01:02:49,538
But when the data company came, he spoke about ways
797
01:02:49,538 --> 01:02:53,892
that is just ways that were practical and just broke it down.
798
01:02:53,892 --> 01:03:04,210
Didn't get too granular but spoke on a third grade level because those ideas, when you're
speaking about your business, you can get very detailed and granular and people don't
799
01:03:04,210 --> 01:03:05,161
speak that language.
800
01:03:05,161 --> 01:03:09,004
think bankers have a really insurance people that get a little bit lost.
801
01:03:09,004 --> 01:03:10,786
We don't speak those languages.
802
01:03:10,786 --> 01:03:14,048
And so you really got to break it down for third graders.
803
01:03:14,048 --> 01:03:15,890
And that's not derogatory.
804
01:03:15,890 --> 01:03:17,761
I just don't speak that language.
805
01:03:17,761 --> 01:03:18,658
And so you
806
01:03:18,658 --> 01:03:29,104
break it down and so they just did such a lovely job with that and I was like man that is
cool and I want to be a part of this and so they ended up doing my branding and my stuff
807
01:03:29,104 --> 01:03:38,494
like that because of that presentation because I was like okay you get it like I don't
have to speak your language for you to communicate with me and get down so ah that helped.
808
01:03:38,494 --> 01:03:42,766
that's, that's good advice for 45 seconds too, or however many seconds you do in your
chapter, right?
809
01:03:42,766 --> 01:03:50,249
Is, is people tend to get in the weeds about what their, their lingo is and the rest of us
are glazing over cause we don't understand.
810
01:03:50,249 --> 01:03:53,900
So yeah, also great advice for that.
811
01:03:53,900 --> 01:03:55,711
So thank you so much for being here.
812
01:03:55,711 --> 01:03:57,731
It was fantastic talking with you some more.
813
01:03:57,731 --> 01:03:59,342
uh
814
01:03:59,342 --> 01:03:59,972
you.
815
01:03:59,972 --> 01:04:01,192
All right, cool.
816
01:04:01,313 --> 01:04:02,453
And thank you for listening.
817
01:04:02,453 --> 01:04:09,497
you're listening, please remember that the best way to support me as a BNI member is to
subscribe to the podcast.
818
01:04:09,497 --> 01:04:14,260
I am only 940 people away from a thousand subscribers.
819
01:04:15,621 --> 01:04:19,413
So oh I just need 940 of you more.
820
01:04:19,413 --> 01:04:22,414
There's only 300,000 people in BNI, you know, worldwide.
821
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So it's not a big, it's not a big ask.
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So please go and subscribe and we will see you next time on The Perfect 100.