1 00:00:00,066 --> 00:00:01,900 hi coaches it's Aaron 2 00:00:01,900 --> 00:00:03,500 the hardest working girl in health coaching 3 00:00:03,500 --> 00:00:04,566 and I call myself that 4 00:00:04,566 --> 00:00:06,800 because I'm here with you on Health Coach Radio 5 00:00:06,800 --> 00:00:08,900 talking about all topics pertaining to health coaching 6 00:00:08,900 --> 00:00:11,033 but also I'm on the faculty of health coaching school 7 00:00:11,033 --> 00:00:12,300 Primal Health Coach Institute 8 00:00:12,300 --> 00:00:13,900 I teach 9 00:00:13,900 --> 00:00:16,566 and mentor health coaches in our advanced 10 00:00:16,566 --> 00:00:17,466 coach training program 11 00:00:17,466 --> 00:00:19,300 the Master Coach Certification program 12 00:00:19,466 --> 00:00:21,733 and I'm in the thick of all of that right now 13 00:00:22,166 --> 00:00:23,800 which is why this topic 14 00:00:24,066 --> 00:00:25,600 if conversation was front of mind for me 15 00:00:25,600 --> 00:00:25,700 cause 16 00:00:25,700 --> 00:00:28,366 I just taught this to my advanced coaching students 17 00:00:28,366 --> 00:00:32,066 now I think this might be a repeat topic 18 00:00:32,066 --> 00:00:34,000 I might have covered this one a few years ago 19 00:00:34,000 --> 00:00:35,533 but it's always good to bring it back 20 00:00:35,566 --> 00:00:36,966 and we're not playing a repeat episode 21 00:00:36,966 --> 00:00:38,900 I'm just recording it a new 22 00:00:39,066 --> 00:00:42,300 unscripted riff on one of my favorite coaching 23 00:00:43,200 --> 00:00:46,300 to add techniques which is the Gab summary 24 00:00:47,200 --> 00:00:48,766 G a B 25 00:00:49,466 --> 00:00:50,566 if you know it you love it 26 00:00:50,566 --> 00:00:52,600 if you don't know it you're about to love it 27 00:00:52,800 --> 00:00:55,166 so let me just take you through what the Gab summary is 28 00:00:55,400 --> 00:00:56,833 first of all let's set the stage 29 00:00:56,833 --> 00:00:58,966 this is in the context of a coaching conversation 30 00:00:58,966 --> 00:01:01,966 now coaching conversations are client LED 31 00:01:02,866 --> 00:01:05,633 and they're based in the principles of motivational 32 00:01:05,633 --> 00:01:07,200 interviewing active listening 33 00:01:07,200 --> 00:01:10,233 self determination theory and the like 34 00:01:10,233 --> 00:01:12,700 if you don't know what any of those phrases mean 35 00:01:12,700 --> 00:01:15,100 get you into a coach training course 36 00:01:15,100 --> 00:01:17,333 so you can be a skilled coach 37 00:01:17,833 --> 00:01:19,066 but let me fill you in 38 00:01:19,833 --> 00:01:22,700 we are guiding the client down a continuum 39 00:01:22,866 --> 00:01:25,733 toward autonomy and self efficacy 40 00:01:25,900 --> 00:01:26,866 autonomy and self efficacy 41 00:01:26,866 --> 00:01:28,666 so autonomy is I do it myself 42 00:01:29,833 --> 00:01:31,700 self efficacy is I have the tools 43 00:01:31,700 --> 00:01:33,800 knowledge and resources to do it myself 44 00:01:33,800 --> 00:01:36,700 and I refer to this as client enlightenment 45 00:01:37,000 --> 00:01:38,733 which is a step on the continuum 46 00:01:38,766 --> 00:01:41,866 that's just a nudge past empowerment 47 00:01:42,633 --> 00:01:45,000 some of those words are a little woo empowerment 48 00:01:45,000 --> 00:01:46,766 enlightenment but think about it 49 00:01:47,166 --> 00:01:48,933 your client comes to you with a health goal 50 00:01:49,266 --> 00:01:50,866 they they come to you feeling lost 51 00:01:50,866 --> 00:01:52,100 and overwhelmed and confused 52 00:01:52,100 --> 00:01:55,400 they come to you the health coach seeking assistance 53 00:01:55,400 --> 00:01:58,066 leaning in for support from you guidance education 54 00:01:58,066 --> 00:02:00,466 accountability all of the things that coaches offer 55 00:02:00,633 --> 00:02:02,866 gosh we're so lucky to do the jobs that we do 56 00:02:03,600 --> 00:02:04,866 and our goal 57 00:02:04,866 --> 00:02:07,766 is to get the client to graduate out of our care 58 00:02:08,033 --> 00:02:10,733 with autonomy and self efficacy on board 59 00:02:11,300 --> 00:02:14,400 so every single conversation we have with our clients 60 00:02:14,400 --> 00:02:17,000 in the context of the larger coaching relationship 61 00:02:17,000 --> 00:02:19,866 moves them down the continuum toward this graduation 62 00:02:19,866 --> 00:02:20,666 goal 63 00:02:21,833 --> 00:02:23,966 you might have a 12 week program 64 00:02:23,966 --> 00:02:25,900 you might have a six month program 65 00:02:25,900 --> 00:02:27,566 you might have a year long program 66 00:02:27,566 --> 00:02:29,766 multi year program you might have a membership 67 00:02:29,766 --> 00:02:31,966 you might have a 21 day group challenge 68 00:02:31,966 --> 00:02:35,533 there's lots and lots of models of coaching 69 00:02:36,000 --> 00:02:39,533 in the context of sort of your product suite 70 00:02:39,600 --> 00:02:41,966 I actually have a conversation coming up about that 71 00:02:41,966 --> 00:02:43,033 in a in a little while 72 00:02:43,033 --> 00:02:44,866 I had some listener questions come in 73 00:02:44,866 --> 00:02:45,166 by the way 74 00:02:45,166 --> 00:02:47,866 you can submit listener questions to me at podcast 75 00:02:47,866 --> 00:02:49,666 at primal health coach.com 76 00:02:49,666 --> 00:02:55,000 so in the context of a personalized high touch 77 00:02:55,000 --> 00:02:57,900 let's call it one on one health coaching relationship 78 00:02:57,900 --> 00:02:58,066 where you 79 00:02:58,066 --> 00:03:00,866 you and the client are working together in partnership 80 00:03:00,866 --> 00:03:02,566 through a long term coaching relationship 81 00:03:02,566 --> 00:03:04,633 and this these coaching conversations you have 82 00:03:04,633 --> 00:03:06,900 let's call them weekly that's a good cadence 83 00:03:06,900 --> 00:03:09,233 typically a weekly check in of some kind 84 00:03:09,233 --> 00:03:10,666 a weekly coaching call 85 00:03:11,033 --> 00:03:13,300 that's generally the industry standard 86 00:03:13,300 --> 00:03:16,100 but you know there's lots of ways to um 87 00:03:16,100 --> 00:03:19,733 orchestrate your business and your coaching practice 88 00:03:20,300 --> 00:03:22,033 probably another episode I could do here 89 00:03:22,033 --> 00:03:23,700 let me write that down real quick 90 00:03:26,466 --> 00:03:28,000 so in these weekly coaching calls 91 00:03:28,000 --> 00:03:30,733 you're having client 92 00:03:31,866 --> 00:03:36,666 directed conversations toward process goals 93 00:03:37,566 --> 00:03:39,400 okay let's talk about process goals 94 00:03:40,000 --> 00:03:41,233 I just want you to recognize that 95 00:03:41,233 --> 00:03:43,000 I'm pronouncing that the American way 96 00:03:43,200 --> 00:03:44,233 because even though I'm Canadian 97 00:03:44,233 --> 00:03:45,800 I prefer to say process 98 00:03:46,166 --> 00:03:48,700 but I've Learned over the years that if I say process 99 00:03:49,400 --> 00:03:50,566 it doesn't go over that well 100 00:03:50,566 --> 00:03:52,233 so it's easier for me to just speak American 101 00:03:52,233 --> 00:03:55,666 so process goals however you want to pronounce it 102 00:03:55,666 --> 00:03:57,066 process or process 103 00:03:57,866 --> 00:04:02,666 a process goal is the little small goal 104 00:04:03,000 --> 00:04:05,400 that when added up 105 00:04:05,400 --> 00:04:07,633 these small goals get us to the outcome 106 00:04:07,633 --> 00:04:09,033 the outcome goal is what the client 107 00:04:09,033 --> 00:04:11,566 might share with you in your discovery call 108 00:04:11,566 --> 00:04:13,600 your consultation in your intake form 109 00:04:13,600 --> 00:04:15,400 when you bring on a new client 110 00:04:15,400 --> 00:04:17,200 I want to lose 50 pounds 111 00:04:17,200 --> 00:04:21,066 I want to get a personal best on my ultramarathon 112 00:04:21,166 --> 00:04:22,766 I want to lose the dad bod 113 00:04:22,766 --> 00:04:26,266 I want to improve my journey through menopause 114 00:04:26,266 --> 00:04:28,600 like whatever your specialty is 115 00:04:28,600 --> 00:04:31,033 you have an expertise and people are working with you 116 00:04:31,033 --> 00:04:32,066 because of your expertise 117 00:04:32,066 --> 00:04:35,733 they have a desired goal that's in your wheelhouse 118 00:04:36,866 --> 00:04:39,166 and they've given you their outcome goal 119 00:04:39,166 --> 00:04:41,600 the big big goal at the top of the staircase 120 00:04:42,400 --> 00:04:45,900 and we walk up the staircase with them in these tiny 121 00:04:45,900 --> 00:04:47,700 incremental steps 122 00:04:48,966 --> 00:04:49,833 to the outcome 123 00:04:49,833 --> 00:04:51,700 that's why we need a long term relationship 124 00:04:51,700 --> 00:04:53,433 with our clients things that we 125 00:04:53,433 --> 00:04:55,166 are really meaningful don't happen quickly 126 00:04:55,166 --> 00:04:56,200 we need to put some time in 127 00:04:56,200 --> 00:04:59,933 we need to put in these little process steps 128 00:05:00,266 --> 00:05:02,766 and so every coaching conversation you have this call 129 00:05:02,766 --> 00:05:04,200 this weekly coaching call is 130 00:05:04,200 --> 00:05:07,333 is moving you up the staircase to the outcome goal 131 00:05:07,833 --> 00:05:10,233 it's awesome I just really love what we get to do 132 00:05:10,233 --> 00:05:12,533 it's so great what we get to do it's so fun 133 00:05:14,100 --> 00:05:16,366 so you meet with your client 134 00:05:16,433 --> 00:05:18,000 for your weekly coaching call 135 00:05:18,000 --> 00:05:19,700 they set the session intention 136 00:05:19,700 --> 00:05:20,266 this week 137 00:05:20,266 --> 00:05:24,000 what I'd like to work on is this getting more steps 138 00:05:24,000 --> 00:05:25,833 eating more protein going to bed earlier 139 00:05:25,833 --> 00:05:27,766 something like that 140 00:05:29,066 --> 00:05:30,800 there's all kinds of interesting process 141 00:05:30,800 --> 00:05:32,900 goals and intentions the client come 142 00:05:32,900 --> 00:05:33,600 can come with I 143 00:05:33,600 --> 00:05:35,966 I had an example of a one of my students 144 00:05:36,700 --> 00:05:38,166 I was working with a client 145 00:05:38,166 --> 00:05:39,800 and the client's goal was to 146 00:05:39,800 --> 00:05:41,800 get her thank you cards written 147 00:05:41,800 --> 00:05:46,233 because she was procrastinating on the thank you cards 148 00:05:46,233 --> 00:05:47,833 and that was making her feel stressed 149 00:05:47,833 --> 00:05:51,233 and she was delaying all gratification 150 00:05:51,233 --> 00:05:53,766 all self care until the thank you cards were written 151 00:05:54,233 --> 00:05:54,766 so getting 152 00:05:54,766 --> 00:05:56,300 the thank you cards out of the way was actually 153 00:05:56,300 --> 00:05:58,700 her health goal for the week 154 00:05:59,300 --> 00:06:00,400 isn't that amazing 155 00:06:02,066 --> 00:06:04,466 okay so your client comes with their session intention 156 00:06:04,466 --> 00:06:06,900 this is called the Session Priority prompt 157 00:06:07,600 --> 00:06:08,966 what feels like the most 158 00:06:08,966 --> 00:06:11,200 important thing to work on this week 159 00:06:11,300 --> 00:06:14,366 or what's front of mind for you to tackle today 160 00:06:14,500 --> 00:06:15,866 what feels like the most important thing for us 161 00:06:15,866 --> 00:06:17,766 to talk about there's a million ways to ask 162 00:06:17,766 --> 00:06:18,833 the session priority prompt 163 00:06:18,833 --> 00:06:20,800 you know what you could ask your buddy 164 00:06:20,800 --> 00:06:24,800 chat GPT for 100 examples of session priority prompts 165 00:06:25,200 --> 00:06:27,700 and your robot would deliver 166 00:06:27,700 --> 00:06:29,933 lots of ways to kick off the coaching conversation 167 00:06:30,200 --> 00:06:32,266 don't forget once we get the session priority prompt 168 00:06:32,266 --> 00:06:34,033 we want to move into what's called the value prompt 169 00:06:34,033 --> 00:06:34,833 which is why 170 00:06:34,833 --> 00:06:37,100 is this the most important thing to work on this week 171 00:06:37,100 --> 00:06:40,033 we have to connect to values from jump 172 00:06:40,033 --> 00:06:41,500 if it's not important to the client 173 00:06:41,500 --> 00:06:43,900 if they're not intrinsically motivated 174 00:06:44,500 --> 00:06:45,933 the whole thing falls down 175 00:06:46,600 --> 00:06:48,533 why does that feel like the most important thing 176 00:06:48,766 --> 00:06:50,300 from there we move into goal setting 177 00:06:50,300 --> 00:06:51,966 by the way this what I'm walking you through here 178 00:06:51,966 --> 00:06:54,600 I call this the Coaching Conversation framework 179 00:06:54,600 --> 00:06:56,633 and I believe I've done an episode on this 180 00:06:56,633 --> 00:06:59,200 a long time ago maybe I'll bring this one back but hey 181 00:06:59,200 --> 00:07:01,366 just buckle up because I'm giving it to you right now 182 00:07:01,700 --> 00:07:03,033 there's a lot of component parts here 183 00:07:03,033 --> 00:07:06,166 but once we get out of the the session priority prompt 184 00:07:06,166 --> 00:07:08,400 the value prompt then we get into the exploration 185 00:07:08,400 --> 00:07:09,366 part of the conversation 186 00:07:09,366 --> 00:07:11,200 this is your motivational interview 187 00:07:11,200 --> 00:07:14,433 shall we say where you're asking evocative questions 188 00:07:14,433 --> 00:07:15,700 to drive the conversation forward 189 00:07:15,700 --> 00:07:18,533 and get more information about this client's intention 190 00:07:18,600 --> 00:07:20,100 to start to move them toward 191 00:07:20,100 --> 00:07:21,833 the goal setting part of the session 192 00:07:21,833 --> 00:07:22,600 which is ultimately 193 00:07:22,600 --> 00:07:24,400 the goal is to set some kind of goal 194 00:07:24,400 --> 00:07:25,733 the goal is to set a goal 195 00:07:26,066 --> 00:07:27,966 the goal of the session is to set a goal 196 00:07:27,966 --> 00:07:30,366 for the client to agree to 197 00:07:31,666 --> 00:07:34,500 for the next week now when I say agree to I 198 00:07:34,500 --> 00:07:36,100 I need to claw that language back 199 00:07:36,100 --> 00:07:37,400 cause that's not accurate 200 00:07:37,633 --> 00:07:39,233 that's just the word that came out of my mouth 201 00:07:39,233 --> 00:07:40,700 during this unscripted riff 202 00:07:41,100 --> 00:07:42,366 in fact 203 00:07:42,900 --> 00:07:44,966 you and your client are co creating the goal 204 00:07:44,966 --> 00:07:47,466 it's the client's stated intention 205 00:07:47,566 --> 00:07:48,966 and then you and the client are gonna 206 00:07:48,966 --> 00:07:51,366 come together to develop a goal 207 00:07:51,933 --> 00:07:54,500 that answers the client's intention 208 00:07:54,500 --> 00:07:56,833 moves them a step closer to their outcome goal 209 00:07:56,833 --> 00:07:59,933 and you're facilitating this goal setting conversation 210 00:08:00,166 --> 00:08:01,400 so quite frankly 211 00:08:01,400 --> 00:08:05,400 the goal setting part of the conversation is the 212 00:08:06,033 --> 00:08:08,400 sort of the the grand finale okay 213 00:08:08,400 --> 00:08:09,833 after all that exploration 214 00:08:09,833 --> 00:08:11,666 I've I understand what your schedule looks like 215 00:08:11,666 --> 00:08:13,033 I understand why this is important to you 216 00:08:13,033 --> 00:08:14,800 I understand things you've tried before 217 00:08:14,900 --> 00:08:16,500 what works and doesn't work for you 218 00:08:16,500 --> 00:08:18,500 I think it's time for us to work on setting a goal 219 00:08:18,500 --> 00:08:19,100 for this week so 220 00:08:19,100 --> 00:08:21,566 you and the client will work together to set this goal 221 00:08:21,900 --> 00:08:27,100 I've done an episode not too long ago on the smart plus 222 00:08:27,233 --> 00:08:30,133 values goal setting approach 223 00:08:30,500 --> 00:08:33,666 smart goals plus value Smart goals plus V 224 00:08:34,166 --> 00:08:35,833 there's a million ways to do goals 225 00:08:35,833 --> 00:08:37,633 but I lean on the smart goal framework 226 00:08:37,633 --> 00:08:38,900 cause I think most of us know it 227 00:08:38,900 --> 00:08:40,033 so specific measurable 228 00:08:40,033 --> 00:08:42,166 attainable relevant and time specific 229 00:08:42,233 --> 00:08:44,866 and in that episode I mentioned that to me 230 00:08:45,266 --> 00:08:48,233 specificity and attainability are quite honestly 231 00:08:48,233 --> 00:08:50,466 the most important parts of that acronym 232 00:08:51,266 --> 00:08:54,700 specificity because it leaves no ambiguity at all 233 00:08:54,700 --> 00:08:57,700 the client knows exactly what's the what the plan is 234 00:08:57,700 --> 00:09:00,366 and I think the attainability is the crucial 235 00:09:00,366 --> 00:09:02,566 the second crucial factor in the smart goal framework 236 00:09:02,566 --> 00:09:05,733 because adherence ends up being 237 00:09:05,866 --> 00:09:08,400 the make or break in a health coaching relationship 238 00:09:08,400 --> 00:09:09,566 can will the client do it 239 00:09:09,566 --> 00:09:11,933 if they won't do it it's not a good goal 240 00:09:12,566 --> 00:09:14,333 which we'll get at we'll get to in a second 241 00:09:14,400 --> 00:09:15,900 so you get to this goal setting session 242 00:09:15,900 --> 00:09:18,833 please review back under the smart plus values 243 00:09:18,833 --> 00:09:22,300 goal setting podcast episode from a few weeks back to 244 00:09:22,300 --> 00:09:24,000 to learn how to do that 245 00:09:24,433 --> 00:09:27,000 you and the client create the goal together 246 00:09:27,633 --> 00:09:29,366 okay that's really important 247 00:09:29,366 --> 00:09:30,233 I want to say that one more time 248 00:09:30,233 --> 00:09:31,866 you and the client are creating the goal 249 00:09:31,866 --> 00:09:33,000 in fact I would say 250 00:09:33,000 --> 00:09:34,900 the client is in the driver's seat 251 00:09:35,100 --> 00:09:36,500 of the goal setting conversation 252 00:09:36,500 --> 00:09:39,000 and you are in the passenger seat 253 00:09:39,966 --> 00:09:40,300 maybe 254 00:09:40,300 --> 00:09:42,600 I might have mentioned this anecdote in the Smart Goal 255 00:09:42,666 --> 00:09:45,266 podcast episode but I used to be in the army 256 00:09:45,866 --> 00:09:47,133 the Canadian Army 257 00:09:47,666 --> 00:09:50,366 and you had to do a lot of different qualifications 258 00:09:50,366 --> 00:09:52,300 you had to do like weapons qualification 259 00:09:52,300 --> 00:09:54,300 and I was a medic so I had to do like 260 00:09:54,300 --> 00:09:56,700 a emergency medical responder qualification 261 00:09:56,700 --> 00:09:57,933 and there's lots of little 262 00:09:58,066 --> 00:09:59,633 additional qualifications you can get 263 00:09:59,633 --> 00:10:02,433 and one of mine was I was a driver in the army 264 00:10:02,433 --> 00:10:03,433 well we had an ambulance 265 00:10:03,433 --> 00:10:04,866 we had to learn how to drive the ambulance 266 00:10:05,366 --> 00:10:06,300 cause I was a medic 267 00:10:06,700 --> 00:10:10,200 so in my driver training in the military 268 00:10:10,233 --> 00:10:11,900 in the Canadian military anyway 269 00:10:11,900 --> 00:10:13,600 you had the driver and the co driver 270 00:10:13,600 --> 00:10:16,033 you always have a co driver next to the driver 271 00:10:16,033 --> 00:10:18,400 because the co driver's job is to navigate 272 00:10:18,666 --> 00:10:21,500 help facilitate the um 273 00:10:22,100 --> 00:10:23,833 the care and attention of the vehicle 274 00:10:23,833 --> 00:10:24,266 but also 275 00:10:24,266 --> 00:10:27,500 the co driver's job is to keep the driver engaged 276 00:10:27,500 --> 00:10:28,966 so they don't fall asleep 277 00:10:28,966 --> 00:10:30,766 or get distracted behind the wheel 278 00:10:31,200 --> 00:10:32,366 so if you're the co driver 279 00:10:32,366 --> 00:10:34,500 you can't nod off you are 280 00:10:34,666 --> 00:10:35,500 kind of partly 281 00:10:35,500 --> 00:10:38,366 responsible for getting the vehicle to its destination 282 00:10:39,000 --> 00:10:41,100 and that's how I want you to think about the coach 283 00:10:41,466 --> 00:10:43,066 you're a really important co driver 284 00:10:43,066 --> 00:10:44,633 you're not just sitting in the passenger seat 285 00:10:44,633 --> 00:10:45,733 having a snooze 286 00:10:45,900 --> 00:10:48,700 you're literally a critical part of the driver 287 00:10:48,700 --> 00:10:51,633 co driver partnership but the client is the driver 288 00:10:51,633 --> 00:10:53,100 they they kind of outrank you 289 00:10:53,100 --> 00:10:55,433 just a little tiny bit when it comes to goal setting 290 00:10:55,433 --> 00:10:57,100 cause it's their goal not yours 291 00:10:57,366 --> 00:10:58,900 it's their goal not yours 292 00:11:00,166 --> 00:11:05,200 okay so technically getting to the goal is the 293 00:11:06,633 --> 00:11:08,833 finale of the coaching conversation 294 00:11:08,833 --> 00:11:10,833 but it's not a great place to end 295 00:11:10,833 --> 00:11:11,766 the coaching conversation 296 00:11:11,766 --> 00:11:17,400 and that's where at long last the Gab summary comes in 297 00:11:19,633 --> 00:11:23,400 now I teach the Gab summary to my master coach students 298 00:11:23,600 --> 00:11:24,866 not because they have to learn it 299 00:11:24,866 --> 00:11:27,300 it's not required as part of your coach training 300 00:11:27,300 --> 00:11:28,300 but I teach it to them 301 00:11:28,300 --> 00:11:30,133 because it's such a powerful tool 302 00:11:30,266 --> 00:11:31,100 it's a powerful tool 303 00:11:31,100 --> 00:11:33,766 it's not necessary for our students to learn it 304 00:11:33,900 --> 00:11:36,366 it's not a crucial part of the National Board 305 00:11:36,366 --> 00:11:39,100 certification process'cause we are a nationally board 306 00:11:39,100 --> 00:11:41,733 recognized educational uh institution 307 00:11:42,100 --> 00:11:42,866 it's not part of that 308 00:11:42,866 --> 00:11:45,100 I teach it because I think it's a freaking 309 00:11:45,100 --> 00:11:47,700 valuable coaching tool and I want you to know it too 310 00:11:47,700 --> 00:11:49,566 and practice it in your coaching conversations 311 00:11:50,000 --> 00:11:51,766 you're gonna love it OK 312 00:11:52,000 --> 00:11:55,700 so Gab summary G a B so remember 313 00:11:55,700 --> 00:11:56,566 you've come through the whole 314 00:11:56,566 --> 00:11:57,466 entire coaching conversation 315 00:11:57,466 --> 00:11:59,000 you've got the the goal set 316 00:11:59,000 --> 00:12:00,433 the accountability plan figured out 317 00:12:00,433 --> 00:12:03,666 it's all aligned to the client's stated 318 00:12:03,800 --> 00:12:06,833 session priority and it's connected to their values 319 00:12:06,833 --> 00:12:09,766 we are in a good place to end the session 320 00:12:09,833 --> 00:12:12,266 and the Gab summary is how you'll end the session 321 00:12:12,666 --> 00:12:17,000 so you start with the G G stands for goal summary 322 00:12:17,233 --> 00:12:18,666 and here's what I recommend 323 00:12:19,966 --> 00:12:21,166 you would say to your client 324 00:12:21,166 --> 00:12:22,100 okay Bob 325 00:12:22,766 --> 00:12:24,000 I'm loving the sound of this goal 326 00:12:24,000 --> 00:12:28,666 do me a favor recite back to me our goal for this week 327 00:12:30,000 --> 00:12:32,533 and you want Bob your client 328 00:12:32,666 --> 00:12:37,600 to give every tiny little detail of this goal 329 00:12:37,600 --> 00:12:40,833 because remember the s of the smart goal 330 00:12:40,833 --> 00:12:43,100 specificity was one of my most crucial factors 331 00:12:43,100 --> 00:12:45,566 so you've gone into the absolute weeds on this goal 332 00:12:46,000 --> 00:12:47,166 you left no stone unturned 333 00:12:47,166 --> 00:12:48,033 it's very very 334 00:12:48,033 --> 00:12:50,800 very specific you went granular AF 335 00:12:51,066 --> 00:12:53,266 so you want Bob to recite back to you 336 00:12:53,266 --> 00:12:55,266 all the granularities of this goal 337 00:12:55,266 --> 00:12:57,200 that you and he cocreated 338 00:12:57,633 --> 00:13:00,566 and you want Bob to recite back to you 339 00:13:00,566 --> 00:13:02,700 the agreed upon accountability plan 340 00:13:03,200 --> 00:13:06,233 maybe I'm gonna text you my Strava data 341 00:13:06,233 --> 00:13:07,600 so you can see my training runs 342 00:13:07,600 --> 00:13:09,366 or I'm gonna text you pictures of my food 343 00:13:09,366 --> 00:13:11,166 so you can see what I ate for breakfast 344 00:13:11,566 --> 00:13:13,866 whatever accountability plan you and Bob came to 345 00:13:13,866 --> 00:13:15,466 once again go back to the goal Setting 346 00:13:15,466 --> 00:13:17,366 podcast to get more details on that 347 00:13:17,866 --> 00:13:21,566 so the G in Gab summary stands for Goal Summary goal 348 00:13:22,100 --> 00:13:24,333 and I really recommend having the client 349 00:13:24,966 --> 00:13:26,500 recite the goal back to you 350 00:13:26,500 --> 00:13:27,466 and the reason for that is 351 00:13:27,466 --> 00:13:30,800 because you want the client to be very clear on it a 352 00:13:31,400 --> 00:13:33,533 B it further 353 00:13:36,033 --> 00:13:39,166 positions the client as an equal partner 354 00:13:39,266 --> 00:13:41,466 in the relationship you're not the boss 355 00:13:41,466 --> 00:13:43,400 the client is not the subordinate 356 00:13:43,833 --> 00:13:46,100 it's not your goal it's their goal 357 00:13:46,400 --> 00:13:49,000 so we want them to be very clear on it 358 00:13:49,000 --> 00:13:51,066 and to recite it back to you 359 00:13:51,600 --> 00:13:54,333 with all the details and enthusiasm hopefully 360 00:13:55,966 --> 00:13:57,300 we move on to the A 361 00:13:57,300 --> 00:14:02,400 the a in Gab summary stands for assess confidence 362 00:14:05,000 --> 00:14:06,400 so here's what you'll say 363 00:14:07,166 --> 00:14:08,266 great okay Bob 364 00:14:08,266 --> 00:14:10,900 on a scale of 1 to 10 how confident are you 365 00:14:10,900 --> 00:14:13,566 that you can achieve this goal that you designed 366 00:14:13,566 --> 00:14:15,766 this week on a scale of 1 to 10 367 00:14:15,766 --> 00:14:17,100 how confident are you 368 00:14:17,366 --> 00:14:20,366 and Bob will say some number between one and 10 369 00:14:20,366 --> 00:14:23,300 let's talk about this probably 370 00:14:23,466 --> 00:14:27,000 probably Bob is gonna say a high number eight 371 00:14:27,000 --> 00:14:29,266 nine or 10 and the reason I say probably 372 00:14:29,266 --> 00:14:31,300 is'cause it was Bob's idea 373 00:14:31,766 --> 00:14:33,066 it was Bob's idea 374 00:14:33,066 --> 00:14:35,233 Bob came in with the session priority prompt 375 00:14:35,233 --> 00:14:37,400 Bob shared why this was important to him 376 00:14:37,433 --> 00:14:39,066 Bob helped you make the goal 377 00:14:39,100 --> 00:14:40,966 why wouldn't Bob be confident 378 00:14:41,033 --> 00:14:42,766 if Bob wasn't confident in the goal 379 00:14:42,766 --> 00:14:44,166 he wouldn't have made it with you 380 00:14:44,166 --> 00:14:45,466 he would have made a different goal 381 00:14:45,466 --> 00:14:46,466 do you know what I mean this is why 382 00:14:46,466 --> 00:14:48,500 we get to the end of the coaching conversation 383 00:14:48,500 --> 00:14:51,600 and there's high confidence almost every time 384 00:14:52,166 --> 00:14:54,200 so Bob will say I'm an 8 out of 10 385 00:14:54,200 --> 00:14:56,100 a 9 out of 10 or 10 out of 10 386 00:14:56,900 --> 00:15:00,200 now when Bob says that what you wanna say back is 387 00:15:00,566 --> 00:15:01,866 that's pretty high confidence Bob 388 00:15:01,866 --> 00:15:02,800 just out of curiosity 389 00:15:02,800 --> 00:15:06,300 why did you say nine out of 10 and not five 390 00:15:06,700 --> 00:15:08,833 so why did you say this high confidence number 391 00:15:08,833 --> 00:15:10,266 and not this lower confidence number 392 00:15:10,266 --> 00:15:11,000 now I know what you're thinking 393 00:15:11,000 --> 00:15:12,766 you're thinking that sounds counter intuitive 394 00:15:13,066 --> 00:15:15,100 I don't want Bob thinking about the five out of 10 395 00:15:15,100 --> 00:15:16,766 I want him to be proud of the nine out of 10 396 00:15:16,766 --> 00:15:17,866 but hear me out 397 00:15:18,233 --> 00:15:21,466 why did you say nine instead of five out of 10 398 00:15:22,233 --> 00:15:24,766 Bob will also be taken aback by that question 399 00:15:24,766 --> 00:15:25,366 he'll say oh 400 00:15:25,366 --> 00:15:27,566 well I'm excited to do it actually 401 00:15:27,566 --> 00:15:29,000 I I'm totally excited 402 00:15:29,000 --> 00:15:32,000 I know it's gonna move the needle I have I'm ready 403 00:15:32,000 --> 00:15:34,233 I've got the time I've got the ingredients 404 00:15:34,233 --> 00:15:35,633 I've got the mental bandwidth 405 00:15:35,633 --> 00:15:37,900 he's gonna give you all the reasons why he can do it 406 00:15:37,900 --> 00:15:39,933 this is called change talk 407 00:15:40,100 --> 00:15:42,600 you want your client sharing change talk 408 00:15:42,600 --> 00:15:44,266 all the reasons why he can do it 409 00:15:44,800 --> 00:15:45,500 now if you had said 410 00:15:45,500 --> 00:15:48,300 why did you say 9 out of 10 and not 10 out of 10 Bob 411 00:15:48,466 --> 00:15:49,766 Bob's gonna go well 412 00:15:49,766 --> 00:15:51,833 I sometimes I'm lazy and sometimes you know 413 00:15:51,833 --> 00:15:53,633 the weather is bad I don't wanna go outside for a walk 414 00:15:53,633 --> 00:15:55,400 and sometimes I sleep in he's 415 00:15:55,400 --> 00:15:56,700 this is called sustained talk 416 00:15:56,700 --> 00:15:58,733 all the reasons why he can't do it 417 00:15:58,800 --> 00:16:01,666 so if you get nothing else out of this talk 418 00:16:02,866 --> 00:16:04,300 please know the difference between change 419 00:16:04,300 --> 00:16:07,600 talk and sustain talk and how to nurture change talk 420 00:16:08,300 --> 00:16:09,566 instead of asking the client why 421 00:16:09,566 --> 00:16:12,666 aren't you better ask the client 422 00:16:12,666 --> 00:16:15,600 wow why are you so confident and not less confident 423 00:16:15,966 --> 00:16:17,500 and then we'll say here's why I'm so confident 424 00:16:17,500 --> 00:16:18,766 I'm so confident because X 425 00:16:18,766 --> 00:16:19,600 y and Z 426 00:16:20,166 --> 00:16:22,500 amazing change talk it's good 427 00:16:22,666 --> 00:16:25,000 now pause cause I'm under 428 00:16:25,000 --> 00:16:25,966 working under the Assumption 429 00:16:25,966 --> 00:16:28,033 that your client has high confidence 8 430 00:16:28,033 --> 00:16:30,566 nine or 10 out of 10 is high confidence 431 00:16:32,300 --> 00:16:34,166 five six or seven out of 10 432 00:16:34,166 --> 00:16:36,466 we'd probably call that ambivalent confidence 433 00:16:36,466 --> 00:16:38,900 just kind of meh and 1 434 00:16:38,900 --> 00:16:39,300 two three 435 00:16:39,300 --> 00:16:41,133 four out of 10 that's low confidence 436 00:16:42,366 --> 00:16:45,666 why would a client arrive at the end of the session 437 00:16:45,900 --> 00:16:49,500 with low or ambivalent confidence in the goal 438 00:16:50,900 --> 00:16:52,666 the only reason this would happen 439 00:16:52,866 --> 00:16:54,766 is if the goal wasn't their idea 440 00:16:54,766 --> 00:16:56,666 or it wasn't connected to their values 441 00:16:58,366 --> 00:16:59,833 let's say the goal wasn't their idea 442 00:16:59,833 --> 00:17:01,966 let's say you created the goal and said 443 00:17:01,966 --> 00:17:02,366 okay Bob 444 00:17:02,366 --> 00:17:05,133 I want you to take 20,000 steps every day this week 445 00:17:05,833 --> 00:17:06,633 okay 446 00:17:07,066 --> 00:17:09,766 let's talk about that you work with Bob to set the goal 447 00:17:10,066 --> 00:17:11,600 then you get to the end of the session Bob 448 00:17:11,600 --> 00:17:14,566 how confident on a scale of one to 10 are you 449 00:17:14,566 --> 00:17:17,000 that you can get 20,000 steps every day this week 450 00:17:17,000 --> 00:17:18,833 and Bob's gonna say yeah 451 00:17:18,833 --> 00:17:20,166 it's like a three 452 00:17:20,400 --> 00:17:22,866 pretty low confidence cause it was not his idea 453 00:17:23,466 --> 00:17:24,866 it was not his idea 454 00:17:25,400 --> 00:17:26,800 Bob knows what he can and can't do 455 00:17:26,800 --> 00:17:28,166 what he will and won't do 456 00:17:28,266 --> 00:17:29,766 he would have never set that goal for himself 457 00:17:29,766 --> 00:17:32,200 this is why coaches don't set goals for clients 458 00:17:32,200 --> 00:17:33,633 we don't do that 459 00:17:33,633 --> 00:17:35,966 if the goal wasn't connected to Bob's values 460 00:17:35,966 --> 00:17:38,100 if Bob doesn't find it important 461 00:17:38,366 --> 00:17:40,233 you might end up with ambivalent confidence 462 00:17:40,233 --> 00:17:42,366 so Bob says I wanna get more movement 463 00:17:43,366 --> 00:17:43,766 really Bob 464 00:17:43,766 --> 00:17:44,433 I want to get more movement 465 00:17:44,433 --> 00:17:45,866 why is that the most important thing to work on 466 00:17:45,866 --> 00:17:47,366 he might say because I don't know 467 00:17:47,366 --> 00:17:48,666 my doctor told me to 468 00:17:49,233 --> 00:17:50,566 so we're at the top of the session again 469 00:17:50,566 --> 00:17:51,466 getting that value prompt 470 00:17:51,466 --> 00:17:52,666 that's not a personal value 471 00:17:52,666 --> 00:17:54,433 that's not an intrinsic motivation for Bob 472 00:17:54,433 --> 00:17:56,533 it's somebody told me I need to take more steps 473 00:17:57,100 --> 00:17:58,900 so when you get to the end of the conversation 474 00:17:59,233 --> 00:17:59,633 okay Bob 475 00:17:59,633 --> 00:18:00,933 on a scale of one to 10 476 00:18:01,233 --> 00:18:03,166 how confident are you that you can do 20,000 steps 477 00:18:03,166 --> 00:18:06,066 this week Bob might say six 478 00:18:06,633 --> 00:18:09,366 and the reason he might say 6 is because he 479 00:18:09,700 --> 00:18:11,800 thinks he can and should do it 480 00:18:11,800 --> 00:18:13,400 but it's not important to him 481 00:18:13,400 --> 00:18:14,566 so he's like yeah 482 00:18:14,566 --> 00:18:17,400 I can probably knuckle down and do it 483 00:18:17,900 --> 00:18:20,466 I think I'm just not that excited about it 484 00:18:20,466 --> 00:18:21,966 if the client's not excited about it 485 00:18:21,966 --> 00:18:24,866 or ambivalent about it they're probably not gonna do it 486 00:18:24,866 --> 00:18:26,233 they're probably gonna come to the session next week 487 00:18:26,233 --> 00:18:26,700 and say yeah 488 00:18:26,700 --> 00:18:28,666 I didn't succeed that's not a good feeling 489 00:18:30,033 --> 00:18:32,266 so you want to always connect 490 00:18:32,266 --> 00:18:33,833 the goal to the client's value 491 00:18:33,833 --> 00:18:35,433 so they don't have ambivalence about it 492 00:18:35,433 --> 00:18:36,800 and it has to be their idea 493 00:18:36,800 --> 00:18:38,666 so they're not low confidence about it 494 00:18:38,666 --> 00:18:39,666 so that's why I say 495 00:18:39,666 --> 00:18:40,833 when you get to the end of the session 496 00:18:40,833 --> 00:18:42,566 if you've played your cards right 497 00:18:42,700 --> 00:18:44,766 your client has high confidence eight 498 00:18:44,766 --> 00:18:48,966 nine or 10 out of 10 b in Gab summary 499 00:18:48,966 --> 00:18:50,800 the B stands for barriers now 500 00:18:50,800 --> 00:18:52,666 you gotta do this friends 501 00:18:52,666 --> 00:18:55,300 you have to identify what if any 502 00:18:55,300 --> 00:18:55,900 barriers 503 00:18:55,900 --> 00:18:57,800 could get in the way of the client achieving this goal 504 00:18:57,800 --> 00:19:00,400 so literally ask that question cool 505 00:19:00,400 --> 00:19:01,300 we got the change talk 506 00:19:01,300 --> 00:19:02,900 we got the confidence the change talk 507 00:19:03,266 --> 00:19:06,200 we're on our way Bob what if any 508 00:19:06,200 --> 00:19:09,000 barriers could get in your way of achieving this goal 509 00:19:10,566 --> 00:19:13,900 now sometimes the client is so gung ho on this goal 510 00:19:13,900 --> 00:19:15,033 because it was their idea 511 00:19:15,033 --> 00:19:17,366 they might say nothing I'm unstoppable 512 00:19:17,366 --> 00:19:19,333 that would happen more often than you think 513 00:19:20,600 --> 00:19:23,900 but if we've cultivated a really good partnership 514 00:19:23,900 --> 00:19:26,366 the client might give you some options they might say 515 00:19:26,366 --> 00:19:29,466 well I do have some meetings that run a little late so 516 00:19:29,800 --> 00:19:31,566 you know I was planning on walking on my lunch break 517 00:19:31,566 --> 00:19:33,966 but sometimes my 10:00am meeting runs late 518 00:19:34,366 --> 00:19:36,866 and then you know there is snow in the forecast 519 00:19:36,866 --> 00:19:39,166 and I don't really love walking outside in the snow 520 00:19:39,866 --> 00:19:40,933 something like that 521 00:19:41,566 --> 00:19:43,733 when your client gives you a barrier 522 00:19:43,833 --> 00:19:45,800 you have to address it you 523 00:19:45,800 --> 00:19:48,200 the the coaching conversation is not done 524 00:19:48,266 --> 00:19:50,400 till you've solved the barrier okay 525 00:19:50,700 --> 00:19:53,000 so what if that meeting runs late what will you do 526 00:19:53,000 --> 00:19:54,200 what what do you think will happen 527 00:19:54,566 --> 00:19:55,766 Bob might say well 528 00:19:55,766 --> 00:19:57,466 I'll just postpone it to the next day 529 00:19:57,466 --> 00:19:59,200 if my meeting on Tuesday runs late 530 00:19:59,200 --> 00:20:01,966 I'll put my walk in for Wednesday instead 531 00:20:01,966 --> 00:20:03,500 cause Wednesday I have a little bit more time 532 00:20:03,500 --> 00:20:05,433 maybe maybe we'll do Wednesday instead of Tuesday 533 00:20:05,433 --> 00:20:06,600 because the chance of that 534 00:20:06,600 --> 00:20:08,400 meeting running late is pretty high great 535 00:20:08,400 --> 00:20:11,200 we're gonna readjust the goal so instead of Monday 536 00:20:11,200 --> 00:20:12,766 Tuesday Thursday we're gonna go Monday 537 00:20:12,766 --> 00:20:14,800 Wednesday Thursday on the walk do you know what I mean 538 00:20:14,833 --> 00:20:17,500 so we've adjusted the goal so there's fewer barriers 539 00:20:17,633 --> 00:20:19,266 if it's if it's weather OK 540 00:20:19,266 --> 00:20:21,266 what if it does snow Bob what will you do 541 00:20:21,266 --> 00:20:23,300 and Bob might say well you know what 542 00:20:23,300 --> 00:20:25,833 I live in Chicago it snows every winter 543 00:20:25,833 --> 00:20:27,000 I probably should just get used to it 544 00:20:27,000 --> 00:20:28,266 so what I'll do is 545 00:20:28,533 --> 00:20:31,066 I will make sure to start dressing for winter 546 00:20:31,066 --> 00:20:32,500 because I know it's coming 547 00:20:33,233 --> 00:20:34,400 or Bob might say well 548 00:20:34,400 --> 00:20:35,600 we have a gym at the office 549 00:20:35,600 --> 00:20:37,466 I'll just do my steps on the treadmill 550 00:20:37,666 --> 00:20:40,800 maybe it's not as fun but I can put an audiobook on 551 00:20:40,833 --> 00:20:42,400 so they get into the absolute weeds 552 00:20:42,400 --> 00:20:45,366 on the barrier solution it's part of the goal 553 00:20:46,033 --> 00:20:47,066 we cannot end the session 554 00:20:47,066 --> 00:20:49,300 so we have barrier a a Plan B 555 00:20:49,300 --> 00:20:51,266 shall we say for the barriers 556 00:20:53,000 --> 00:20:55,866 once you've gotten the barriers solved 557 00:20:55,866 --> 00:20:57,766 you can say great stuff Bob 558 00:20:57,766 --> 00:20:59,366 can't wait to hear how it goes 559 00:20:59,466 --> 00:21:02,100 have a good day chat with you next week 560 00:21:02,100 --> 00:21:04,466 the session ends it's a great way to end a session 561 00:21:05,166 --> 00:21:06,866 it's just a really nice way to end a session 562 00:21:06,866 --> 00:21:07,866 everybody feels confident 563 00:21:07,866 --> 00:21:10,166 everybody feels happy everybody knows what the plan is 564 00:21:10,566 --> 00:21:12,500 you've addressed barriers ahead of time 565 00:21:12,500 --> 00:21:13,633 I really do think barrier 566 00:21:13,633 --> 00:21:14,466 identification and 567 00:21:14,466 --> 00:21:16,700 solution is a huge part of a health coach's job 568 00:21:17,166 --> 00:21:18,800 because of the adherence piece 569 00:21:18,800 --> 00:21:20,266 adherence is one of the biggest 570 00:21:20,266 --> 00:21:22,033 factors that we help clients with 571 00:21:22,033 --> 00:21:24,433 is actually doing the things they say they wanna do 572 00:21:24,433 --> 00:21:26,500 that's our biggest role I love that 573 00:21:26,500 --> 00:21:27,900 for us anyway 574 00:21:27,900 --> 00:21:31,100 the Gab summary really buttons this up nicely 575 00:21:31,100 --> 00:21:32,800 and I started this conversation by saying 576 00:21:32,800 --> 00:21:34,966 I would love it if you all listening 577 00:21:35,366 --> 00:21:36,366 we're confident 578 00:21:36,366 --> 00:21:40,366 in conducting a client LED coaching conversation 579 00:21:40,366 --> 00:21:44,500 this self determination motivational interviewing 580 00:21:44,500 --> 00:21:45,833 positive psychology 581 00:21:45,833 --> 00:21:49,700 coaching practice that you should have 582 00:21:49,700 --> 00:21:50,600 you should have Learned 583 00:21:50,600 --> 00:21:51,833 in your health coaching certification 584 00:21:51,833 --> 00:21:53,266 I hope you Learned how to coach 585 00:21:53,433 --> 00:21:55,666 but even if you're still working on your coaching 586 00:21:55,666 --> 00:21:57,300 skills adding a Gab 587 00:21:57,300 --> 00:21:59,966 summary at the end is going to elevate your game 588 00:22:00,400 --> 00:22:02,133 I really recommend you try it 589 00:22:02,466 --> 00:22:05,566 let me know how it goes and we'll see you next time