[00:00:00] Carla Montenegro: It's not anymore

[00:00:02] Carla Montenegro: about who can move freight

[00:00:03] Carla Montenegro: from A to B. It's not about that. It's how can you become a supply chain integrator that really understand the customer needs and can customize

[00:00:10] Carla Montenegro: and tailor made a solution.

[00:00:12] Carla Montenegro: With flexibility of different modes of transportations. So the companies that have unfortunately not assets have limited resources to

[00:00:21] Carla Montenegro: offer those types of solutions. But the assets, smart companies are able to be more flexible

[00:00:27] Carla Montenegro: in different creative solutions for customers. ​

[00:00:42] Scott W. Luton: Hey, good morning, good afternoon, good evening, wherever you may be. Scott Luton and Scott DeGroot here with you on Supply Chain Now welcome to today's live stream. Hey, Scott Deru,

[00:00:53] Scott W. Luton: how you doing?

[00:00:54] Scott DeGroot: I am doing very well, my friend. Thank you. how are you

[00:00:57] Scott W. Luton: Wonderful, wonderful, Wonderful, And there's only the one thing as hot as the metro Atlanta weather right now. And you know what that is Scott.

[00:01:05] Scott DeGroot: don't, no. What is that?

[00:01:07] Scott W. Luton: Well beyond your perspective expertise is this conversation we're having today.

[00:01:12] Scott DeGroot: Excellent. Yes, indeed. Well said.

[00:01:14] Scott W. Luton: Folks, we've got a terrific show teed up here today as we're gonna be learning from a couple business leaders, been there, done that, business leaders, and we're gonna be diving into how companies are building and leveraging supply chain agility. So I don't have to tell any of y'all out there about how volatile the trade environment is, right?

[00:01:30] Scott W. Luton: Especially from a fast moving consumer goods and retail perspective. Lots of pressures, constraints, uncertainty, headaches, you name it. But there's also opportunity and innovation if

[00:01:40] Scott W. Luton: you go looking forward. And today we're talking more about that. We're also gonna be discussing how a sound.

[00:01:45] Scott W. Luton: Integrated logistics approach is reshaping and redefining the now and the future of supply chain

[00:01:52] Scott W. Luton: agility. Scott, we're gonna be getting into when and where warehousing can add real value, flexible freight planning. How can we utilize integrated logistics to shorten lead times and protect those margins without adding complexity? We don't need any more of. And we're gonna be sharing some examples of how companies that have put all of these things together to deliver considerable results.

[00:02:13] Scott W. Luton: All that, and much, much more. Scott should be a great show. Huh?

[00:02:17] Scott DeGroot: I'm very excited about it, Scott, It's right at the intersection of what is one company's one of their largest variable costs. So they wanna minimize that and it's about revenue and product availability. So it's super exciting space and um, I'm sure we're all gonna learn a lot from today's conversation.

[00:02:34] Scott W. Luton: Scott, I'm with you. Well said. Uh, and given your significant track record as a supply chain leader and practitioner, I'm looking forward to learning from you as well

[00:02:43] Scott W. Luton: All right, Scott, it's time to get to work. We've got a great panel. I wanna welcome in two outstanding guests here today, starting with Brittany Caskey, Chief Commercial Officer Logistics with DP World Americas and her colleague Carla Montenegro, vice President Commercial Freight forwarding also with DP World Americas. Hey, hey Brittany, how you doing?

[00:03:03] Brittany Caskey: Hey guys, I'm so excited to be here today and if there's only one thing better than one Scott, it's two Scotts. So excited today

[00:03:12] Brittany Caskey: and thanks to

[00:03:13] Brittany Caskey: Supply Chain Now for, uh, the invitation.

[00:03:15] Scott W. Luton: You bet. Great to have you as well. And I'm gonna steal that phraseology from you, Brittany, uh, and Carla, great to see you. How you doing?

[00:03:22] Carla Montenegro: Nice to meet you guys. Nice to see you again, and happy to be here

[00:03:26] Carla Montenegro: with you today.

[00:03:27] Scott W. Luton: Well, I really have enjoyed our conversations with you both, uh, Carla and Brittany and, and Scott. We had some great ones. We should have been recording those pre-show sessions. But before we get into all the good stuff here today, I wanna start with a fun warmup question real quick one. So, Brittany, although you're based in Metro

[00:03:42] Scott W. Luton: Atlanta, right? Fellow Metro Atlantan, you just made your family a regular annual trip.

[00:03:48] Scott W. Luton: To

[00:03:48] Scott W. Luton: Hilton Head. So I gotta ask you, what was one of your favorite highlights from this year's

[00:03:53] Scott W. Luton: trip?

[00:03:54] Brittany Caskey: Yeah. Appreciate it Scott. So we have a timeshare there, family timeshare 35 years. We've been going to Hilton Head, so it's easy for us. We know where our favorite restaurants are We know what we like to do, becomes a very simple restful vacation. But For anybody that's never been to Hilton Head, I would highly encourage to stay in Sea Pines.

[00:04:14] Brittany Caskey: Rent a bike. You can bike to South Beach. you can bike to Harbor Harbortown, and, uh, try to get in a round a two of golf because they've got some of the best

[00:04:23] Brittany Caskey: golf courses in the

[00:04:24] Brittany Caskey: Southeast. So love Hillman.

[00:04:27] Scott W. Luton: Uh, now we asked for inside baseball. Brittany just laid it out in like a, a minute or less. So folks, if you go into Hilton Head, reach out to Brittany. She's got all the inside tracks there. Uh, good stuff. Alright, so Carla, you call Miami home, both. Y'all travel a lot as you go out and meet customers, make things happen, and, and keep your finger on the pulse.

[00:04:44] Scott W. Luton: You've been to Hawaii this year, Carla, so you gotta give us

[00:04:48] Scott W. Luton: one of your favorite takeaways and experiences there in

[00:04:51] Scott W. Luton: Hawaii.

[00:04:52] Carla Montenegro: I love Hawaii. It was one of the best trips ever. It was for my birthday, and I really enjoy surfing in Hawaii. It was really fun. I'm learning. I'm not an experienced surfer. I'm learning, but I had a lot of fun. At the beach and with the food and the people there, it feels amazing to me in how I have that opportunity to

[00:05:10] Carla Montenegro: visit it.

[00:05:11] Scott W. Luton: Oh man. What a visual. What a visual. And, and Scott, I have a hard enough time, tubing on a perfectly calm lake. Much less surfing in the waters. I, but I'm very jealous. Brittany and Carla of you both. Scott, what was your favorite thing you heard there from those tra

[00:05:25] Scott W. Luton: travels?

[00:05:26] Scott DeGroot: I just love the fact that they are taking time away from this very busy and very rewarding job to enjoy themselves, to rest and relax, rewind, do something that's exciting for them. We all need to take care of ourselves because, um, our companies need us. So I'm excited that they both took an opportunity to do that.

[00:05:46] Scott W. Luton: Excellent. Call out Scott. Excellent. Call out. Our companies need us. Our customers need us. Our families need us too. Uh, and I can only can imagine the other stories from y'all's great trips. We'll have to get to that later. Later on.

[00:05:57] Scott W. Luton: All right, so let's do this. Let's level set first. Brittany, Carla and Scott in this ever moving world, we never get enough context. And y'all both have done big things and continue do big things in your career.

[00:06:07] Scott W. Luton: So Brittany, could you start us off by sharing briefly about yourself and for the three people out there that may not know DP World.

[00:06:14] Brittany Caskey: Yeah, absolutely appreciate it. Uh, I've been in the, logistics industry now almost 20 years. It is hard to believe. I'm actually new to DP World. I joined DP World at the start of 2025, um, after a, a lengthy and long, uh, tenure with another large logistics provider in this. Space. my short tenure here at DP World has absolutely reinforced what I thought when I, planned to join the company, which is DP World is the best kept secret in logistics.

[00:06:47] Brittany Caskey: What originally began as a port operator business over 40 years ago has now expanded into full-blown end-to-end, um, logistics capabilities And, services. So we're now doing everything from. Purchase order management, air freight, ocean freight, domestic transportation, contract, logistics, which is warehousing and distribution. and we have the unique capability that we can do all of that work into and out of our ports, which makes us a pretty unique player. In the logistics, uh, field, we're averaging about one acquisition a quarter. So where we don't have a presence or we don't have a capability, we're working really hard to close that gap.

[00:07:29] Brittany Caskey: I'd say last but not least, I'm woefully inspired at The intellectual capital here at DP World. these folks wanted to go out and acquire some of the best in the industry and at every single meeting I'm in or call that I'm on, that's being reaffirmed. so happy To be part of DP World. I'm really happy to have met Carla.

[00:07:49] Brittany Caskey: She is amazing. we are partners in Crime two Peas in a pod. For those folks out there from South Africa, we were both together in Johannesburg back in February, but really excited to

[00:08:01] Brittany Caskey: share with you guys what we're

[00:08:02] Brittany Caskey: doing here, at DP World.

[00:08:04] Scott W. Luton: Scott, really quick before I go to Carla, did you hear what she shared

[00:08:07] Scott W. Luton: there? The best kept secret in global

[00:08:10] Scott W. Luton: logistics. How about that,

[00:08:11] Scott W. Luton: Scott?

[00:08:12] Scott DeGroot: I love it. I love

[00:08:13] Scott DeGroot: it, and I love their excitement and enthusiasm to grow and to

[00:08:16] Scott DeGroot: shape this industry. That's very exciting

[00:08:18] Scott DeGroot: and, um, well done on them.

[00:08:20] Scott W. Luton: Exactly, and I'll tell you're building the army, a talented army. As Brittany said, Hey, y'all taking applications? I might be sending mine in, uh, later on. Carla, if you would tell us briefly about yourself.

[00:08:31] Carla Montenegro: Well, thank you so much, Scott. I've been in logistics for 15 years. Also start my career in South America. I'm

[00:08:37] Carla Montenegro: originally from South America. Then

[00:08:39] Carla Montenegro: move to the United States and continue with my logistics career. Working for larger

[00:08:43] Carla Montenegro: logistics companies. Joined DP World one year and a half ago, like January of 2024.

[00:08:49] Carla Montenegro: Exciting, amazing company. I cannot agree with Brittany Moore. Uh, everything that we're doing, everything that we're building together is is amazing. And the capital of talent that we're bringing to the team to build these amazing supply chain.

[00:09:02] Carla Montenegro: integrator companies is awesome.

[00:09:04] Scott W. Luton: Carla, I appreciate that. And, and Scott really quick, too big there. There's so much in their responses to talk about, uh, massive, themes of growth both organic and acquired. And then their, their focus on. hiring top talent. That's been evidence in a lot of my conversations from out in events at Gartner and otherwise.

[00:09:23] Scott W. Luton: And all these, these sessions we had before these shows, you can see it. Uh, but Scott, what'd you hear there

[00:09:28] Scott W. Luton: from Carla?

[00:09:29] Scott DeGroot: Well, uh, Carla reminds us all that the logistics and supply chain are really global jobs,

[00:09:34] Scott DeGroot: right? And to really do it well, You have to have a deep understanding and be a member of the, the global community and the talent that's needed to do that is

[00:09:44] Scott DeGroot: It's a high expectation. and Carla and Brittany showed that. DP World is doing what they need to live up to that remit.

[00:09:50] Scott DeGroot: and um, well done.

[00:09:52] Scott W. Luton: I want to dive into the topics at hand, and Brittany, I wanna start with you here. So, in today's

[00:09:57] Scott W. Luton: volatile VUCA retail

[00:10:00] Scott W. Luton: and, uh, fast moving consumer

[00:10:02] Scott W. Luton: goods markets and, and really in general,

[00:10:04] Scott W. Luton: agility is often the differentiator.

[00:10:07] Scott W. Luton: So starting with the first question outta the gate here, how are integrated freight and logistics solutions helping companies stay ahead of not only disruption but competition, Brittany?

[00:10:17] Brittany Caskey: the answer is actually in the question. How do you stay ahead of disruption? You gotta stay ahead of disruption. So that means planning for it versus reacting to it. So, um, Carla's gonna talk a lot today on her side about our goal to be an integrated solutions provider.

[00:10:38] Brittany Caskey: Not just a capabilities partner. Right. And, and that's really, where we're spending a lot of our time and effort and focus with our customers is thinking about not just the one service that they're asking for, right? The 500 tus from. Shenzhen to the Port of Long Beach. We wanna talk to them about what keeps them up at night, right?

[00:11:04] Brittany Caskey: Where are their weak spots in their supply chain? Where is their supplier base, not solid in their footing so that we can rework solutions. To be able to adjust to whatever weak spot in the supply chain might give way. You know, we look at, um, all the capabilities that we have available to us, whether it's PO management, it's freight forwarding, it's inland logistic service, domestic transportation.

[00:11:33] Brittany Caskey: What are all of the things that we might be able to put in front of our customers, either as immediate solutions or as backup solutions so that we can immediately, um, deploy these capabilities in, in times of need. I would also say, just really quickly, you know, you can't fix what you, can't see, right?

[00:11:53] Brittany Caskey: And you can't plan for what you can't predict. So how do

[00:11:57] Brittany Caskey: we help our customers see and predict? It's through a visibility tool that we have called Cargoes Flow, and it's an end, end-to-end carrier neutral visibility tool that not only gives our customers visibility to their inventory that's moving.

[00:12:12] Brittany Caskey: Through our network, but we also have the ability to connect through EDI or, or API with other carriers that our customers may be working with, so that they really get, you know, within a couple clicks access to,

[00:12:26] Brittany Caskey: where their product is

[00:12:27] Brittany Caskey: in its lifecycle, in the supply chain.

[00:12:30] Scott W. Luton: Brittany, a lot of good stuff there. We, we gotta dissect that and have you back. We got a whole series of, of podcasts to have there. But one quick notion, I'm gonna get Carla and then we'll circle

[00:12:39] Scott W. Luton: back, Scott for comments. I love early in your response there, you kind of talked about the. Types of conversations you're having with customers and the way you phrased it in y'all's approach reminds me

[00:12:48] Scott W. Luton: of Apple. customers didn't tell Apple they wanted an

[00:12:51] Scott W. Luton: iPhone, but rather customers

[00:12:53] Scott W. Luton: told the Apple team some of the things they wanted and some things they were challenged with. And then Apple came back with the iPhone and that's kind. in a, a high level way, uh, seems like core to y'all's approach to solving problems and rolling out new capabilities.

[00:13:07] Scott W. Luton: Uh, Carla, same question. how these integrated solutions are really helping companies stay ahead of disruption?

[00:13:13] Carla Montenegro: I think that integrated solutions nowadays are not only helpful, are essential. You need integrated solutions to be able to support customers. It's not anymore

[00:13:24] Carla Montenegro: about who can move freight

[00:13:25] Carla Montenegro: from A to B. It's not about that. It's how can you become a supply chain integrator that really understand the customer needs and can customize

[00:13:33] Carla Montenegro: and tailor made a solution.

[00:13:35] Carla Montenegro: With flexibility of different modes of transportations. So the companies that have unfortunately not assets have limited resources to

[00:13:44] Carla Montenegro: offer those types of solutions. But the assets, smart companies are able to be more flexible

[00:13:50] Carla Montenegro: in different creative solutions for customers. and you.

[00:13:53] Carla Montenegro: need a global scale.

[00:13:54] Carla Montenegro: You need to have a global scale in order to provide that flexibility and that, adaptability to disruptions nowadays in the

[00:14:00] Carla Montenegro: market. And we believe that that is the differentiator, especially for The retail business and fast

[00:14:05] Carla Montenegro: consumer goods, which are two

[00:14:07] Carla Montenegro: verticals that cannot wait, and they're really affected when disruptions happen in the market. And it happens with freight, right? That agility

[00:14:15] Carla Montenegro: starts with

[00:14:15] Carla Montenegro: the freight. It usually, when it gets stuck with the water and where you don't have additional routings or additional options, then you

[00:14:22] Carla Montenegro: stop production or the products don't get to

[00:14:24] Carla Montenegro: the consumers on time, et cetera. So you really need to start

[00:14:27] Carla Montenegro: seeing it from freight, how can

[00:14:29] Carla Montenegro: freight and be more

[00:14:31] Carla Montenegro: flexible And adaptable, to the customer needs in the reality of the

[00:14:35] Carla Montenegro: world that we live, especially after

[00:14:36] Carla Montenegro: pandemic.

[00:14:37] Scott W. Luton: Scott, when you, what you heard there from Brittany and Carla, what really needs to stand out for our audience out

[00:14:42] Scott W. Luton: there?

[00:14:43] Scott DeGroot: Well, I think they really hit the nail on the head in terms of, so many companies are today are struggling with huge amounts of, um, ambiguity and changing. Tariffs and changing global socioeconomic tensions they can either choose to figure all this out on their own. Or they can start building some trusted partnerships and people who, you know, quite honestly may know a little bit more about

[00:15:09] Scott DeGroot: the specific conditions at a specific port, specific time.

[00:15:13] Scott DeGroot: And, and I think when they talk about when Karl and Brittany are

[00:15:15] Scott DeGroot: talking about bringing integrated solutions, that's the real magic unlock in the supply chain. It's not just procurement

[00:15:22] Scott DeGroot: or transport or order management or freight forwarding. It's all of these things and more

[00:15:27] Scott DeGroot: connected. And I love that word

[00:15:29] Scott DeGroot: integration because um, that's.

[00:15:31] Scott DeGroot: That's where the real magic happens in the supply chain.

[00:15:34] Scott W. Luton: Yeah, well said. the piece mill

[00:15:36] Scott W. Luton: approaches aren't nearly what the, uh, industry needs here in 2025, and I love how y'all

[00:15:42] Scott W. Luton: spike

[00:15:42] Scott W. Luton: the football on that point.

[00:15:44] Scott W. Luton: alright. We got a hot start here today. I wanna pick up on

[00:15:47] Scott W. Luton: something I think Carla said, uh, who

[00:15:50] Scott W. Luton: mentioned agility starts with freight. So, Brittany, circle back to you. Can you walk us through how flexible. Freight planning. gives brands that competitive advantage,

[00:15:58] Scott W. Luton: especially when demand surges

[00:16:00] Scott W. Luton: or market conditions shift a little bit or a

[00:16:03] Scott W. Luton: lot. Brittany, tell us more.

[00:16:05] Brittany Caskey: you can't do anything with your inventory until you actually get it right, and, and the way in which you get your. Your inventory is, is transportation. So we spend a lot of time with our customers, understanding the criticality of the product, understanding how much inventory They have in the supply chain so that we can route our solutions and our freight capabilities, to their specific needs.

[00:16:31] Brittany Caskey: You know, outside of the traditional, freight, you know, capabilities that that we were talking about earlier. There are a couple of things that. That I do wanna call out, um, that are really kind of unique to DP World and specific to a capability set that We have. So, like I mentioned in, in my opening, we are one of.

[00:16:52] Brittany Caskey: Maybe two logistics companies that actually either own or operate a port through a concession. So what that means is once that freight is routed to a port and off the boat, we have an opportunity to prioritize that freight for our logistics customers and get it moving fast. we know where it, when it's coming in, We know where it's at.

[00:17:17] Brittany Caskey: As soon as it hits the yard, We can chassis it up or get it on the back of a truck and get it moving to its final destination. Um, whereas if you're, another logistics company that's not operating at the port, you're kind of at the mercy of the port operator to get your inventory and and your freight to you.

[00:17:35] Brittany Caskey: So that's a really cool, unique differentiator that, you know, 99.999% of logistics companies can't offer out there. The second capability that We have just really quickly is economic zones. So at, uh, several of our port locations, we have free trade zones with warehouses. So you can bring raw material in uh, into a port into a free trade zone, delay duties and taxes, manufacture subassembly.

[00:18:05] Brittany Caskey: Redistribute export out to to regions. Very cool solution. and we're offering that up for a lot of customers that are looking for an alternative to Mexico Nearshoring in our

[00:18:17] Brittany Caskey: Dominican Republic

[00:18:18] Brittany Caskey: economic zone. So really cool stuff.

[00:18:20] Scott W. Luton: Brittany, sign me up. Maybe we need to podcast livestream webinar production down there in that free trade zone. and kidding aside, uh, you made a great point about. supply chains and companies being at the mercy for various things. you know, we're always gonna be at the mercy of the customers and, and a few other, you know, suppliers.

[00:18:39] Scott W. Luton: But if we can minimize where we can really maximize what's within our control, which is one of the things, our herd there, we're doing good things, we're doing good things and gaining options. Carla, your thoughts here when it comes to flexible freight planning?

[00:18:53] Carla Montenegro: To compliment what Brittany is saying, you have to have. Really good planning? in origin and destination logistics, right? Because sometimes we think it's only about the ocean freight or only about the air freight when we're talking about international transportation. sometimes we get stuck and companies get stuck on the ocean freight rate.

[00:19:11] Carla Montenegro: There are additional costs that affect or disruptions that might affect the end-to-end solution, right? Drayage the amount of the merge charges that you can have. The, the port operation flexibility and also risk management of the inventory. How can you make sure that you can. Have inventory in different parts of the world that in case of disruptions, you can reroute, cargo and still meet your customer needs. Right? So those type of things where we look with DP World, we

[00:19:39] Carla Montenegro: help different accounts and different customers where we have portal, where we have assets to customize solutions in some areas of the world that a lot of logistics companies not necessarily. Wanna play it right? Like in Africa, we're very

[00:19:52] Carla Montenegro: strong in Africa. We have really strong services in South America as well that allow us to we don't wanna do it all everywhere for everybody. We wanna make sure that we're that key player and supply chain integrator that can customize a solution according to our customer needs where we're strong.

[00:20:09] Brittany Caskey: Yeah. And if I can just say something really quickly to that. You know, I think there's a there's a misconception out there, People know, DP World as, European Golf Tour. they know DP World is? Formula One. and so when we start to talk about the fact that We're a logistics player, people think,

[00:20:25] Brittany Caskey: We're an $8 billion logistics organization. We are rivaling some logistics and freight forwarding companies out there in terms of revenue that have been in existence for 50 plus years. so we are not a small player. We've got. Big facilities. We've got big operations. We employ 115,000 employees across the globe.

[00:20:49] Brittany Caskey: we are not just getting into this space. We are in the space and now we're trying to make it better and, better and, better. and you know. we're working with a lot of large BCOs. We're working with some of the largest fortune. 250 companies out there. But to Carla's point, we're not doing everything for them everywhere.

[00:21:10] Brittany Caskey: We are sitting down, taking a consultative approach, trying to understand where do you have problems and do we have solutions that can fix those problems? Yes, that's

[00:21:19] Brittany Caskey: where we plug in with

[00:21:21] Brittany Caskey: some of the big boys that are out in the market today.

[00:21:23] Scott W. Luton: that is very valuable context, uh, and I love the passion. Clearly there's a lot of passion

[00:21:28] Scott W. Luton: between Brittany and Carla and the DP World team to change how global supply chain happens in 2025 and beyond.

[00:21:35] Scott W. Luton: But Scott, I'm getting the impression maybe you are too, that when chief supply chain officers have a problem, Brittany and Carla are on their short dial,

[00:21:44] Scott W. Luton: uh, hot button list.

[00:21:45] Scott W. Luton: What, what do you think, Scott,

[00:21:46] Scott W. Luton: what'd you hear there from Brittany and Carla?

[00:21:48] Scott DeGroot: there's a couple of points that I just wanna highlight. earlier today I was speaking to a mid-market,

[00:21:53] Scott DeGroot: mid-size, um, apparel manufacturer who's got some cargo and they're trying to avoid an upcoming tariff deadline. I won't mention which one, but it's.

[00:22:02] Scott DeGroot: it's the big one and they're trying to move some freight from Southeast Asia

[00:22:05] Scott DeGroot: and, um, they called up their ocean carrier and said, I need three solutions,

[00:22:10] Scott DeGroot: you know, uh, by Monday morning. And, uh, what, what Brittany and Carla are talking about is, uh, you know, that's really a sign of a mistake somewhere earlier in

[00:22:19] Scott DeGroot: the process. So you mentioned logistics, planning, understanding deeply what your inbound and outbound routes are. Number two, they talked about agility

[00:22:29] Scott DeGroot: and having alternative plans that should be ready to go at a moment's notice. Because ultimately it kind of drives this idea that many of us struggle with is, do you have to commit all of your inventory at one time or can you have optionality?

[00:22:44] Scott DeGroot: And I very much appreciate the Brittany and Carlos comment about how, uh, they're striving to achieve that with their clients. I think that's wonderful.

[00:22:52] Scott W. Luton: well said. Optionality. A wonderful, wonderful thing.

[00:22:56] Scott W. Luton: all right, so let's keep driving. Let's talk about warehousing. Carla, Brittany and Scott. And Brittany, I wanna circle back to you here. So, warehousing is often seen as fixed infrastructure, right?

[00:23:06] Scott W. Luton: But my hunch is. Just my hunch that y'all are busy reimagining it, uh, especially as flexible value adding service rather than that default requirement. Brittany, speak to that.

[00:23:19] Brittany Caskey: you can tell I'm really high up on DP World. I'm just woefully impressed at their vision. and the strategy and the focus of how we want to service our customers. And, you.

[00:23:30] Brittany Caskey: know, with that, we're the, we're the best capitalized. Logistics player out there. and what that affords us is a company that's willing to make investments before the customer's told us that they even need something. so we've opened five multi-client warehouses in the US alone that are ready to take on the very next customer that needs to be in a specific location. So historically, or. For a lot of other three pls that are out there, they're looking for an anchor client or they're, You know, they follow a dedicated strategy where they need one customer for each building.

[00:24:05] Brittany Caskey: They're not just gonna go open a building and hope somebody shows up. But you know what DP World is? We're gonna go ahead and make the investment. We're gonna go ahead and install the racking. We're gonna go ahead and be ready so that when a customer's supply chain is disrupted and they need us, we're there and, and, and ready to execute.

[00:24:21] Brittany Caskey: So instead of, Taking 12 months, 18 months to, to, get, uh, a facility operational. We now have the ability to do it in you know, months, maybe even weeks, depending on the complexity of the, of the operation. So that's really, really cool. and and through these acquisitions, we're also expanding our infrastructure as well, so we're not having to go out and

[00:24:43] Brittany Caskey: buy or lease warehouses all over the world.

[00:24:46] Brittany Caskey: Um, the acquisitions that we're making are oftentimes coming with some infrastructure. That we're, we're obviously able

[00:24:52] Brittany Caskey: to leverage, um, almost

[00:24:54] Brittany Caskey: right away as soon as the acquisition closes.

[00:24:56] Scott W. Luton: Brittany very dynamic environment and ability to move instead of the traditional sluggish process of, uh, finding and, and, uh, running up a,

[00:25:08] Scott W. Luton: standing up a warehousing operation. Good stuff there. Brittany. Carla, what would you add? Good.

[00:25:12] Carla Montenegro: I'll add to that, that We also have warehouses strategically located in key areas, close to our ports which that offers a competitive advantage in some locations. I'm gonna give you an example in Peru because the port is in the middle of the city in cao. You usually need to drain the container to a yard and then from a yard to the port, when is your appointment, uh, for your vessel?

[00:25:37] Carla Montenegro: Right? 'cause there's not enough space at the port itself. So by utilizing BP world, we're able toray that cargo through all warehouses that we have through all yards. Next to the port, I even store the cargo there for to have it ready when we have the cutoff of the, vessel, which saves the customer approximately $130 per move. So in Dominican Republic, we offer noneconomic zone warehousing

[00:26:02] Carla Montenegro: solutions also for the customers that. want to store cargo there from the redistribute. Through the vessels, et cetera. So we're making infrastructure, uh, investments also in proximity to our ports to offer these type of agility services to the flow of goods for the customers.

[00:26:20] Scott W. Luton: Carla, love it. And, uh, that adds up quick. 130 bucks a move. Uh, that'll add it really quick, Scott. All those dogs will hunt. it is not business as usual. Over at DP

[00:26:31] Scott W. Luton: World. Huh?

[00:26:32] Scott DeGroot: I guess not. And I really wanna just amplify two points. One, the first one that Brittany made is this idea that. You know, capital is constrained. It always is, and Very few companies have endless capital and um, so you wanna invest it where it makes sense Over the long term. And what they're talking about is this flexibility, again, this optionality, to avoid some of that capital spending by leveraging the resources of others.

[00:26:58] Scott DeGroot: Like those at DP World. and operations is also difficult. And, you know, who's got time to renew all of the port regulations for all of the. infrastructure all around the globe. You require a huge staff to do that, so I very much appreciate that the expertise and the capital efficiency that Carla and Brittany are talking about today, it's vital.

[00:27:19] Scott W. Luton: Scott, those are excellent comments. And it's almost like in some of these cases that they're talking about, and to your point, they're absorbing some of the complexity that in other cases the customers would've to take on Right. Port to port and, taxes, tariff, you name it, operations. Uh, and I love that.

[00:27:34] Scott W. Luton: 'cause at the end of the day, and this is very kind of simplistic, but it is what it is. It's making business. It's taking friction out of the day-to-day for customers and goodness knows there's already plenty of friction, uh, in global supply chain. So love it to Brittany and Carla.

[00:27:49] Scott W. Luton: so let's talk about, um, Brittany, kinda shifting gears here. Uh, talk commercial strategy and we get your perspective here. How are you helping brands align faster? Logistics. We know that velocity is a really important thing these days. How are you getting brands aligned?

[00:28:05] Scott W. Luton: Faster logistics with true business, tangible outcomes like margin protection or shelf availability. Your thoughts there, Brittany?

[00:28:15] Brittany Caskey: from my perspective, margin protection happens when you look at your avoidable cost and waste. So I think it was hilarious that said before taking out the middleman, right? And So, when you're able to work with an an end-to-end supply chain provider. you where you call one or two people and they are able to manage and organize and orchestrate across the supply chain all the things that need to happen.

[00:28:40] Brittany Caskey: That just in and of itself is going to speed things up. You're not looking at information handoff, people, handoff process handoffs. you know when we talk about avoidable cost And waste, it's that. Forecasting and planning, um, activity that we do with our customers. We have a supply chain engineering team where we act as consultants.

[00:29:00] Brittany Caskey: We do network optimization studies to see where should your warehouses be, where should your product come in to help try to speed, uh, inventory up through, through the supply chain process. We give our customers risk mitigation solutions, right? We've got customers today that are paying for warehouse space in certain locations, even though they're not using it They're just paying for it in the event that they need it because they've, Um, experienced disruptions in, in other parts of their supply chain in the, in the past from a, shelf availability perspective. that's really making sure that product flows are responsive, visible, and reliable.

[00:29:35] Brittany Caskey: So for us, it's doing what we say we're gonna do. We say, we're gonna deliver excellent service. We're gonna get your product where it needs to be, when it. needs to be there. We're doing that. we're also creating reverse logistics solutions to get good inventory back into the supply chain, to be able to support the, the needs of customers.

[00:29:53] Brittany Caskey: And then of course, you know, I've said it time and time again, you, you can't fix what you can't see. So leveraging our visibility tools, um, is obviously a way to, look at how you, uh, you know, avoid cost

[00:30:05] Brittany Caskey: and additional waste,

[00:30:06] Brittany Caskey: you know, within the supply chain.

[00:30:08] Scott W. Luton: Yeah, man. All right, Scott, there's a long list of things I'd love to get you

[00:30:13] Scott W. Luton: to weigh in on, but your general reaction to what Brittany just shared, and I got one specific

[00:30:16] Scott W. Luton: question to ask you.

[00:30:18] Scott DeGroot: Well, I think fundamentally what we're talking about here is this idea of providing,

[00:30:24] Scott DeGroot: a solution that allows customers, shippers, and manufacturers, retailers, the ability to get work done more seamlessly. And this idea of trying to think about all the complicated. Solution. You know, network design is hugely complicated.

[00:30:43] Scott DeGroot: Thousand, millions of pieces of data, millions of options to run through an algorithm. And um, you.

[00:30:50] Scott DeGroot: know, to some degree a lot of people just don't have the horsepower to be able to do that on their own. And finding a trusted partner that can. Provide you those kind of services and provide you as a consulting partner in this work, I think just frees up your own resources to do things that you, um, strategically feel like are are better, worth your time.

[00:31:12] Scott DeGroot: Important questions. but finding a partner is sometimes better than, um, than trying to do it yourself.

[00:31:19] Scott W. Luton: Scott, you're reading my brain a little bit, reading my mind, I guess how I said, but you picked up on something there. 'cause you, you, were in senior supply chain leadership roles, one of the biggest, most successful CPG companies in the world. and there's, uh, one person I interviewed one time said that.

[00:31:34] Scott W. Luton: Traditionally, for years we had planned our networks on the back of bar napkins, and that doesn't cut it anymore. And kind of to your point, it doesn't meet the needs. It doesn't operate fast enough. It's not, optimized enough. It, it can't handle enough complexity. We've really got to take network planning, get it out of 1985 and put it in 2025.

[00:31:54] Scott W. Luton: Scott, uh, would you agree with that?

[00:31:57] Scott DeGroot: absolutely. And I will just add on to this idea that, there are capabilities that companies might have, shippers, manufacturers, retailers, and, there's some. Times.

[00:32:06] Scott DeGroot: It's better to know someone who does that better

[00:32:09] Scott DeGroot: because it

[00:32:09] Scott DeGroot: is always on

[00:32:11] Scott DeGroot: real time. You can't do a network study once a year, once every three years, and expect to stay current,

[00:32:17] Scott W. Luton: well said It's gotta be dynamic. It's gotta be

[00:32:18] Scott W. Luton: dynamic. Uh, we can't plant it once. Put it on the shelf, bring it out 10 years later

[00:32:22] Scott W. Luton: and, and, and wonder why it doesn't work.

[00:32:24] Brittany Caskey: and I'll say too, it, it can't be, it's bias sometimes when you try to do it yourself, right? so uh, you know, a lot of these CPG companies, Promote from within. Right? So, so a lot of, a lot of companies have people within the organization that have only worked there or been there 20 or 30 years, or they came from another CPG company.

[00:32:43] Brittany Caskey: So sometimes it's hard to get out of your own way. because you only know what you know. Right. And so, you know, engaging. A consultant or DP World, and we do this, I know there are other logistics companies out there where you have to pay them to do a network optimization study or an inventory optimization study. we do it as part of the engagement, no charge. Um, you get a bit of a, you know, a more unbiased view on what things should be. We're not gonna sway it to our warehouses 'cause we'll open up

[00:33:14] Brittany Caskey: a warehouse wherever our customers need it. But we are, you know, we're able to give that unbiased.

[00:33:18] Brittany Caskey: Kind of viewpoint versus

[00:33:20] Brittany Caskey: doing it yourself.

[00:33:22] Scott W. Luton: Brittany outstanding. I wish I could say I needed a warehouse for all these wins that the Atlanta Braves were racking up here in Metro Atlanta, but, uh, maybe next year. Maybe next year. Uh, Carla, really quick, I want to get you to give you a chance to kind of weigh in on anything that you heard there from Brittany and Scott before we move into where we're gonna get some really cool examples from you both.

[00:33:41] Scott W. Luton: Any, any comment you want to add to, um, that discussion, Carla?

[00:33:45] Carla Montenegro: Yeah, I think that companies, uh, especially after COVID, have been blowing their budgets because of logistics. Right? and we really need to start like acting not as transportation providers, but as partners, really supply chain partners that can help because. Customers understand, okay, how is your total landed cost affected because of potential disruptions? How can we plan. Base and worst case scenarios. Uh, in case of disruptions, because it's pandemic, you? can have something in this West Canal panel, Mac canal tariffs. There's always something coming along and disrupting the the supply

[00:34:20] Carla Montenegro: chain of the companies. So how to plan better, forecast, better, calculate total landed costs better, and potential savings is what a real. Partnership should be in logistics. It's not about who, right? It's about looking for partnerships that, are looking for the.

[00:34:40] Scott W. Luton: Well said, not just line items on the budget. We need real capable, uh, innovative partners. Well said. Carla.

[00:34:48] Scott W. Luton: okay, so Brittany, let's circle back to you. One of my favorite parts is really kind of bringing all these topics together into stories and anecdotes and examples from the field where y'all spend so much time out there with the customers and potential customers.

[00:35:02] Scott W. Luton: So what example comes to your mind, Brittany, where a customer's really successfully scaled or reconfigured their supply chain using this true integrated approach? you know, from that example, what are some key takeaways that our audience really needs to appreciate?

[00:35:17] Brittany Caskey: it's an excellent question and, and the example that I'm gonna give, uh, although it really wasn't planned, it does kind of pull together a lot of the comments that I, that I have said today, which is. the way in which you end is really predicated on how you start. So are you, are we talking to customers?

[00:35:36] Brittany Caskey: Are you as a customer talking to your logistics partner, as a logistics partner and not just a transportation provider? Because those conversations are gonna yield to completely different outcomes. And, and so the example that I'm gonna give is, you know, a customer who is traditionally. Leveraged, uh, Southern California ports to move product into the Midwest.

[00:35:58] Brittany Caskey: the most junior freight forwarding, um, manager would say, great, we need to get stuff into the Midwest from Asia. The cheapest way to do it is to bring it into Long Beach la. We'll truck it, we'll rail it in into the Midwest and then distribute out that way. But there are alternates to that solution.

[00:36:17] Brittany Caskey: And, and one of those solutions is, for a customer where we used our port in, in Prince Rupert. So it's in Canada, it's on the west coast of Canada. It's actually the first port of discharge when you think about the west coast of North America. We're pulling, uh, freight off of. Boats, saddling it up on the Canadian Rail Network and moving it down into the Midwest in, into Chicago.

[00:36:44] Brittany Caskey: So we're, we're providing that through a priority service, which is giving, uh, customers an alternate to LA and Long Beach, which has historically. had a history of, you know, congestion and issues at the port. Now we have an option to not only still move that product in through the west coast, but we're doing it the first, you know, port of discharge.

[00:37:05] Brittany Caskey: And we're cutting about three days off of time and transit through our Prince Rupert port, uh, using the Canadian railway down into Chicago. Versus a traditional, you know, transpacific West coast shipment into LA Long Beach in, into the Midwest. So, those types of solutions the customer wouldn't have brought to us, right?

[00:37:27] Brittany Caskey: So that's where we start to understand what is most important to you? Is it inventory availability? Is it cost? What's the time in transit you're targeting? What's your appetite? What are, you know, what types of duties and taxes are you paying on your product? But through those conversations, we were able to evolve another import inbound solution into North America that may not have been one that, um, customers would just readily be talking about.

[00:37:52] Brittany Caskey: So, pretty cool, uh, use of our capabilities with the port the rail in, into Chicago,

[00:37:59] Brittany Caskey: um, and also

[00:38:00] Brittany Caskey: created some real value back to the customer.

[00:38:02] Scott W. Luton: Brittany, I love that. And I just pulled up Prince Rupert port on my handy dandy Google Maps that's just down southeast of beautiful Ketcha Can Alaska, which we visited just last summer. Uh, fascinating passageways through that part of the world. And Scott, all the things we could do. When we get three days back, as Brittany shared shaving three days off.

[00:38:24] Scott W. Luton: Scott, what'd you hear there

[00:38:25] Scott W. Luton: from Brittany?

[00:38:26] Scott DeGroot: time is money and inventory is money and um, and supply chains never have enough. I think it's a great example of having optionality. We discussed it before, but supply chain leaders. Can't rely on one supplier source or one route to market, or one, uh, inventory deployment pattern.

[00:38:46] Scott DeGroot: They have to understand all of the options that are available to them, and they have to make wise intelligence, sometimes very quick decisions about how to execute, um, those various flows and, and if they're relying on some historical record. Well, that's lazy, right? And there's no room in supply chain for lazy, in my opinion.

[00:39:07] Scott DeGroot: So, so I'm very glad to hear. I mean, prince Rupert is a great port. There's tons of port optionality and transit optionality in the United States and around the globe. And Brittany?

[00:39:17] Scott DeGroot: called out a great example.

[00:39:19] Scott W. Luton: Scott, we're gonna have to set up a series of supply chain field trips, especially the ports. we just were at, um, my buddy Mark Gillum and Bill Huber, uh, were toured by Kinzo at the, uh, port of Rotterdam. And I was blown away. I could have spent a couple weeks there. It's fascinating. So we're gonna have to add to Prince Rupert port to our list.

[00:39:38] Scott W. Luton: so Carla, same question. Love examples. Examples, really kind of bring everything together.

[00:39:43] Scott W. Luton: Um, what example comes to your mind where. customers are really taking from all of these capabilities and a really forward-looking approach at, uh, global supply chain and bringing it to bear to change how business is done. What comes to your mind, Carla?

[00:39:58] Carla Montenegro: it's come to my mind the next four that you're for sure gonna have to visit and you're more than welcome. Come to visit our terminal at, at Dominican Republic. I usually say that we have the Disney World of Logistics in Dominican Republic, and it brings to my my mind a really good example with a customer, very large customer that is in the snack business, and they were shipping full containers of snacks to the different islands in the Caribbean to one container or one product from different parts of the world, from North America, from Mexico, from Europe to the islands, right?

[00:40:31] Carla Montenegro: Limited service. Due to disruptions and the services that You have to different islands in the Caribbean, they were looking for saving solutions and consolidation

[00:40:40] Carla Montenegro: solutions. So we redesigned for them an idea of nearshoring through our Dominican Republic hub, bringing the different products, the different snacks that they have to Dominican Republic.

[00:40:52] Carla Montenegro: Storing in your warehouse and doing multi-product multis snack containers. Mix and match according to their orders to the islands. And then offering service and bar services and ocean free service to the island. The product. the customers seen optimization and transportation in cost, in flexibility of having inventory in in the Dominican Republic 'cause it's an economic zone. so you don't have to pay bills in taxes. You can store the product there. And that solution also has been helpful for customers that wanna have a, used to have warehouses in Miami. But the warehousing costs in Miami is so expensive that a lot of these type of customers are moving their warehousing to Dominican Republic, keeping the inventory in Dominican Republic and from Dominican Republic redistribute either to the, US or to South America, will go to South America.

[00:41:39] Carla Montenegro: So giving the customer that integrated solution of. Consolidation services, transportation, economic zones, and optimization of their inventory is what has big, a big differentiator for the customer as a logistics partner.

[00:41:52] Scott W. Luton: Alright, Scott. Saving time, saving money, saving headaches, saving lives, BC goodies, powders for other folks that still have the headaches. I mean, uh, I love both of these examples. What'd you hear there from Carla?

[00:42:05] Scott DeGroot: Well, again, I think Carlos highlighting this idea that, um, maybe the historical record of how inventory flows to the final customer, in her case, in this case, the United States customer, inside the United States. Just because that was done that way in the past doesn't mean it's. The efficient or correct way to do it today and, and storing, uh, differentiating your inventory, storing it at different parts along the supply chain.

[00:42:29] Scott DeGroot: The Dominican Republic I happen to know is a, a great place to be able to, um, supply the Caribbean and even North LA from and I like this idea of bringing optionality again to the supply chain and business unit decision makers. Um, you don't have to always bring things in. Through the Port of La Long Beach, for example, as Carla?

[00:42:50] Scott DeGroot: pointed out, so I love it.

[00:42:51] Scott W. Luton: Yes, the dangers of being too single threaded. my hunch is that optionality is gonna be gonna factor into your patent. And key takeaway here, which we're gonna get to in just a minute, it's certainly been one of the big themes here today. as well as growth. Innovation and as we dispel the notion, or at least as we look to change the perception that DP World's biggest kept secret in all of global logistics, global supply chain.

[00:43:18] Scott W. Luton: Alright, so, uh, we've shared some examples. We're gonna have this fast and furious finish and I wanna start with this. Brittany and Carla, you may not have seen, I bet we've got. 27 questions from folks we couldn't get here today. So clearly you're gonna have some, probably some LinkedIn invites and some requests for, to have a be able to talk shop over, uh, a cup of coffee in adult beverage.

[00:43:41] Scott W. Luton: But, uh, let's make sure folks know how to connect with you both and then we got some resources, and then we got Scott Deru patented. Key takeaway, Brittany Caskey. Um, how can folks best connect with you?

[00:43:52] Brittany Caskey: You can connect with me on LinkedIn, Brittany Caskey, also known as the Logistics Lady. Uh, you?

[00:44:00] Brittany Caskey: can also reach me at Brittany B-R-I-T-T-A-N-Y, dot caskey, caskey,

[00:44:07] Brittany Caskey: at dpworld.com.

[00:44:09] Scott W. Luton: Okay. Fearless. Fearless, putting the email out there

[00:44:13] Scott W. Luton: Carla, same question. How can folks, other than surfing the.

[00:44:17] Scott W. Luton: The big Pacific Ocean waves in Hawaii. How can folks track you down to talk shop?

[00:44:23] Carla Montenegro: Well, same, same as Brittany. I'm in LinkedIn. Everybody can find Carla Montenegro on LinkedIn. My email is also Carla dot Montenegro at dp world.com. So easy to connect. Easy to find. do also a lot of events for DP World and so if we're gonna be in a trade show or something, we'll be posting in LinkedIn so that we can connect.

[00:44:41] Carla Montenegro: We usually go to TPM to intermodal in Brazil to multiple events. We were in Gartner, so hopefully we can connect with people also in some of the events that we participated in or in the, for F1 events, I usually go to the Miami

[00:44:53] Scott W. Luton: Really well.

[00:44:56] Scott W. Luton: Ryder Cup two man. Well, folks, if you do hit the DP World booth at some of these leading supply chain events last time I was at, uh, Gartner Supply Chain Symposium, they had part of their army there having all the conversations with, uh, the movers and shakers, and they had this F1 simulator.

[00:45:13] Scott W. Luton: And I wish I could tell you that I brought home the first place Blue Ribbon Prize. I shouldn't be trusted with vehicles that can really go faster than 60 miles an hour. But it's so cool and a great way to engage folks to stop in and have a lit little brief, uh, respite, uh, from what we gotta, tackle in global Supply Chain Now that car crashes are, are restful.

[00:45:33] Scott W. Luton: But, uh, that was just me. That was just me.

[00:45:35] Scott W. Luton: I wanna share a couple of quick resources, great resources from the DP World team. I'm gonna start with, uh, this first one here. Great report on Key Nearshoring Insights, especially focused on the Americas.

[00:45:48] Scott W. Luton: Got a link right there in the chat. We're dropping in the cheap seat. Secondly, interesting read here from the DP World team on how trade in North America continues. Yes, continues to shift this year. In the coming years. Those shifts aren't stopping next week, uh, unfortunately. So check that out. And then thirdly, informative report here, the offers of insights on Enter America's supply chains.

[00:46:11] Scott W. Luton: So check out those resources. They're right there. One click away on the, uh, in the cheap seats there. alright, Scott. I've got a very unfair question for you because Brittany and Carla, man, they've covered a ton of ground. We're hearing from the audience the smartest audience, all global supply chain, but if you had to boil it all down into your patented, one key takeaway, what would that be?

[00:46:33] Scott W. Luton: Scott?

[00:46:35] Scott DeGroot: it comes down to this logistics is at the very intersection of a huge amount of variable cost. 9% of the US G-D-G-D-P is in logistics Expectations are relentless in terms of performance, revenue, and in stock. So what they've talked about is vital to all of US practitioners, which is.

[00:46:56] Scott DeGroot: Deep collaboration and trust and a dynamic understanding of how your supply chain is flowing so that you have the optionality that you will absolutely need. So they put on a masterclass for us today, and I appreciate, what they're bringing and what DP World is bringing to this industry.

[00:47:14] Scott W. Luton: Scott well said. And you know, your eloquent comments there, uh, reminds me if as we're all standing at that intersection, you can't sit on your hands. We gotta take action, we gotta take, action. And oftentimes we gotta experiment, To get to the right mix and, and right equation. I love partnering with companies.

[00:47:33] Scott W. Luton: With that are already doing the experimentation and already offering up things far beyond what customers are saying they need. Right. Uh, and clearly Brittany and Carla and the VP World team is doing that and much, much more as they continue their growth. we'll wrap here. As Brittany said, if we're not in a market near you, just wait a quarter or two.

[00:47:54] Scott W. Luton: Is that right Brittany?

[00:47:56] Brittany Caskey: I just, just wait. We're coming fast. Fast and furious, but

[00:48:00] Brittany Caskey: it's heck of a lot of fun.

[00:48:02] Brittany Caskey: I'm, I'm having a great time.

[00:48:03] Scott W. Luton: Love it.

[00:48:04] Scott W. Luton: big thanks. Two. Brittany Caskey, Chief Commercial Officer Logistics with DP World Americas based here in Atlanta, but she travels the world. So y'all reach out and connect, uh, with her. Brittany great to see you here today.

[00:48:17] Brittany Caskey: Thank you guys so

[00:48:18] Brittany Caskey: much. Appreciate it. We'll talk soon.

[00:48:20] Scott W. Luton: Uh, and her colleague, Carla Montenegro, Vice President, Commercial Freight Forwarding with DP World Americas. If you're down in Miami, that's her home base, but she, like Brittany, lives on a plane perhaps as she's out there talking to customers and figuring out how to get stuff done. Carla, great to have you here.

[00:48:36] Carla Montenegro: Thank You so much for this opportunity.

[00:48:38] Scott W. Luton: You bet. Uh, Scott DeGroot, you, you delivered again. I thought your key takeaways last week was a gold standard. You, you delivered again on time in full here today, and I really echo your comments about what we heard here from Brittany and Carla. But Scott, thanks for being here.

[00:48:53] Scott DeGroot: It's a pleasure, Scott. Thank you.

[00:48:55] Scott W. Luton: folks, hopefully we delivered on, on how we teed things up on the front end.

[00:48:59] Scott W. Luton: Uh, I really admire that actionable perspective, the innovative perspective, the let's change how business gets done. Perspective that we heard here from Brittany and Carla and Scott.

[00:49:10] Scott W. Luton: but you got homework. And you have a very unenviable task because Scott, Brittany, Carla shared a ton of stuff that you can act on here today. But here's, here it is. Just pick one. Pick one thing y'all shared that was shared here today. Share it with your team.

[00:49:26] Scott W. Luton: Put it into practice deed's, not words. Y'all know that's how we change this industry and leave no one behind. So with all that said, on behalf of the whole team here at Supply Chain Now, Scott Luton challenging. You do good, give forward, be the change that's needed, and we'll see you next time. Right back here on Supply Chain Now.

[00:49:41] Scott W. Luton: Thanks everybody.