This episode explores how employees can become powerful brand ambassadors, influencing public perception and enhancing brand communication.

Abbie and Adrian discuss findings from a PR Week/Cision study showing that today's audiences increasingly trust employees' voices over paid celebrity endorsements.

This change marks a notable shift in consumer behavior and brand strategy, showcasing the critical role trust plays in modern marketing.

Read the transcript and notes for this episode on our website.

Key Takeaways

• Celebrity endorsements were once the gold standard for advertising, but times have changed significantly.
• Surprisingly, employees are now seen as the most trustworthy and influential representatives of a brand.
• Brands can harness the power of their employees to amplify messages and build trust among consumers.
• The shift in trust from celebrities to everyday employees highlights a major change in consumer behavior and perceptions.
• It's essential for companies to empower employees to share authentic experiences and perspectives on social media.

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Need to hire a PR firm?

We demystify the process and give you some helpful advice in Episode 19: "How to Hire a Public Relations Agency in Arizona: Insider Tips for Executives and Marketing Directors."

Credits

Copper State of Mind, hosted by Abbie Fink and Dr. Adrian McIntyre, is a project of HMA Public Relations, a full-service public relations and marketing communications firm in Phoenix.

The show is recorded and produced by the team at Speed of Story, a B2B communications firm, and distributed by PHX.fm, the leading independent B2B podcast network in Arizona.

If you like this podcast, you might also enjoy PRGN Presents, featuring conversations about PR, marketing, and communications with members of the Public Relations Global Network, "the world’s local public relations agency.”