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Perspectives

·S5 E33

The business strategy behind the PWHL’s success

May 14
19 mins

Episode Description

The Professional Women’s Hockey League (PWHL) recently announced they'll be adding two new teams next season and league-wide attendance has now surpassed the 1 million mark. What’s been the key to this still-young league’s huge success? Jayna Hefford, the Executive Vice President of Hockey Operations for the PWHL and a four-time Olympic gold medalist with Team Canada, tells us how the business strategy behind the league helped propel it beyond a successful launch and into part of what’s becoming a cultural movement.    

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Key moments this episode: 

2:02 – Jayna's overall assessment of the PWHL’s second season so far 

3:36 – What surprised Jayna about the make-up of the fans 

4:23 – The strategy to sustain fan excitement for the second season 

5:20 – How a mandate from leadership helped enable some of the league's innovations 

7:53 – Why has this iteration of professional woman’s hockey gained traction? 

10:16 – How does the PWHL attract talent? 

11:25 – How viewership has changed since the league started and how that's helped growth 

12:43 – The role the PWHL plays in wider societal change 

15:08 – A look ahead to next season 

16:32 – What the success of the PWHL means personally to Jayna 

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