Episode Transcript
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How awesome is a Christian Brown story?
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Did Yeah. I don't know it.
So he's the guy.
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He was our rookie.
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Know he won three high school
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state high school championships in a row.
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All right.
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Went to. Kansas.
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Won a national championship.
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Last year at Kansas.
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Drafted to the Nuggets
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and then wins the NBA finals. Yep.
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He literally has nothing else to do. Yep.
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He's just done with basketball.
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Yeah.
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He should retire right now.
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Yeah, He won.
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Now. That's wild. Yep.
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And side note at the there's a sports
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collectibles store,
and he was over there signing.
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You serious?
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Yeah.
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And the line, like,
I thought about it for about 5 minutes.
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The problem was, is that
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I was thinking about, you know,
whether I could go get this autograph,
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but then I also had to go to Whole Foods
to get some groceries.
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Forget the question. Then.
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I was trying to think about, you know,
should I get Chick-Fil-A home?
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And right about then,
I wasn't sure what to do.
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Oh, my.
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So all I could do was leave.
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And I don't know what kind of cars that
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but I just I had all these decisions
and thoughts going on in my head.
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You guys, I mean, Brett,
do you know what would make somebody
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think about too many different things
and kind of almost freeze up, you know?
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Yeah, I do it at my house.
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My wife and I both.
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If somebody asks what's for dinner,
we about lose our minds.
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Mm hmm.
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Because at the end of the day,
we have something called decision fatigue.
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Oh, don't. Don't.
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Interesting. Yes, And I.
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This is funny.
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I know we have talked about it
quite a bit.
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I actually thought we.
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Not necessarily
turn the phrase or made that up ourselves,
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but it sounded so specific
that it really wasn't a thing to me.
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And so when I started actually
doing research on it and I was like, holy,
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that is actual thing, and I would group it
in the burnout category.
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It's a little different.
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At the same time,
yeah, it is similar, but it is different.
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Yeah.
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What is your
what is your take, Taylor and what it is.
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Well, I'd like to start my spiel
with a fun fact.
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Brett.
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Sometimes you ask for if anyone has any
fun statistics to start the show off with.
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And my my research
and internet rabbit holes took me down
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to what was the American Medical
Association, actually.
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And it's like, well, it was like a whole
bunch of stuff here on decision fatigue.
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It's like an actual
not like a chronic medical condition,
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but it's just like,
Hey, yeah, this is the thing.
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And in there I learned that
the average American makes over
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35,000 decisions a day and more.
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Many of them aren't conscious.
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You know, by the time you've gone to bed,
your brain has processed a choice,
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some choices,
some type by like 35,000 times a day.
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That's just insane.
That sounds like a stat.
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The resumes find 540 years old.
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It's very simple.
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It's just really hard to believe.
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It's really hard to believe. Yeah.
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I try to like I left a little amount
around for some of the stuff
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and like the other one I found was like,
you make over
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some somewhere
between two and 300 food decisions a day.
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And you think about that you're, you're
maybe in,
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you know, maybe two or three meals a day
with some snacks in between, you know, or
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you know, whatnot.
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And you're like,
within the scheme of that,
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you've got like 2 to 300 little blip
attributes that are happening
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all through that, which is.
I believe that.
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I believe that I look at it as about,
I don't know, 10 a.m. ish.
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I think every minute thereafter
I'm probably saying, no, it's
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not time for a beer yet
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for the rest of it.
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Yeah, right.
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That those add up.
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Yeah.
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So I mean that really makes me
want to sit down
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and try not to make a decision just to see
if that is painful in some way.
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Right. Yeah.
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Like your short circuiting your brain
all of a sudden. Yeah.
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You think about what happened to me
this morning.
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I had a breakfast burrito,
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and there was a packet of delicious
Tallulah next to said breakfast burrito.
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And I picked it up and I tried to open it
and I try to open it.
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And I thought to myself, Hmm,
I think my hands are too slippery
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from eating donuts.
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So then I wiped off my hands
and I tried to open it.
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And then I thought, maybe this is a side
open packet of Kulula.
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And I tried to open it
and I try to open it
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and then I put it down and I started
eating my burrito without kulula.
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And then I thought, but I wanted to Lula
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so I had to go find scissors
and cut the packet open.
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And then I decided, What do I do?
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Do I just lay this packet down on my plate
and am I going to just hold it?
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Because then I got too big of a thing
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and I just covered my whole burrito
and Tallulah, I.
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Was I was curious about your technique.
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When I saw. That I cut too big of a hole.
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So I was like,
I don't know what to do with this packet.
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If I set it down,
the chute is going to spill out.
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So in that little space,
I probably made 35 decisions.
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Yeah,
that's quite the journey you took us on.
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We will watch that happen
and maybe it's even way more complex.
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And I know it was complex,
but yeah, yeah, that's.
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A that's a,
that's 20 seconds in the, in the brain.
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A bend right there.
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That's how that goes down.
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That's funny.
Break it down to micro decisions.
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It's not opening bean. Try again.
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Yeah, Still not opening. Bean
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Trying to get.
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It's not opening.
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Ben Bean Wipe off your hands.
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That's how that went.
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So I probably make 100,000 decisions.
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Today. Anyway. Sorry. Go ahead.
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I would.
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I wonder if the complexity of decision
is plays into this at all
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or it's just a sheer amount of numbers
that add up.
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Let's roll back to just a bit and
what would like to find decision fatigue?
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Did anybody find like a definition?
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Yeah, I'll jump into that too, because
it was also American Medical Association.
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So the definition, according to Dr.
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McLean, that AMA, which is a psychiatrist,
I think it's a she.
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The idea that after making many decisions,
your ability
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to make more and more decisions
over the course of the day becomes worse.
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The more decisions
you have to make, the more fatigue
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you develop and the more difficult
it can become.
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When we talk about the ability
to make the decision,
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does that mean
sometimes it's not a binary thing, right?
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I made a decision.
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Sometimes there's some outcome
that can be based on the
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the billions of options
you have for the decision.
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Yeah.
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So one
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other thing that I kind of looked into,
and this is from a different article,
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Will HPR, I like me my Harvard Business
Review and I can get get some
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article called How to Stop Overthinking.
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And they they paint this picture of
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when when you come to the decisions,
whether it's binary or otherwise.
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One of the things that I think
we run into is and we don't think about it
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this way, but it's perfectionism
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because we all know you hear the term
perfectionism.
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You're like, Yeah, perfect.
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Perfect isn't a real concept.
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It's not something we should strive for.
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I'm not trying to be perfect,
but what, what what they're getting at is
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your perfectionism is the same thing
as trying to make the right decision.
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This idea that there is a right decision
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and therefore
all other decisions are wrong.
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Here's what really weighs on your brain.
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And when you're trying to make a decision,
it's like you've got this.
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You kind of approach it with this
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all or nothing mentality
almost by default sometimes.
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And that's where that fatigue
element comes in, is because you're
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you feel like
you've got to make the right call
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so that there's lots of right calls.
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Paralysis by analysis of one or the other.
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Fun one that's don't don't let perfect be
the enemy have done.
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Yeah yeah, exactly.
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So which you know that that hit me I'm
just like
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yeah I'm not trying to be perfectionist,
but yeah, I try to make great decisions,
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but you're like, Oh, shit.
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Oh, wait,
If it isn't, if this is a right decision,
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then that means
all other decisions are wrong.
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That's had my brain,
you know, going all morning.
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And I'm like, yeah, I'm
trying to decide what shirt to put in.
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I'm like, There's no right decision.
Just pick a shirt, tailor. Like
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taking that example, I
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was thinking about shopping
actually similar, but the weather matters.
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It does matter which shirt you pick, you
grab like a turtleneck on a summer day.
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You're not going to be a happy camper.
That's true. That's true.
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So that's a complexity thing of like,
what information do I know?
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How does that play into the decision?
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And obviously, like the
the consequences of the decision matter,
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Like what are the
what's the worst outcome,
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which is probably where we spend
a lot of our time.
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The fear and uncertainty
you're trying to avoid the worst case
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scenario versus
making sure something just good to.
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Happen is another thing, just more attack.
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And worst case scenario
that also came out of HPR paper.
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It's called the ten, ten, ten exercise.
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And so you're supposed
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to picture the worst case scenario
and then think about it going wrong
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that your decision and it goes
just as terrible as you can imagine.
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Think about how you feel in ten weeks
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and ten months and then ten years.
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And that based on how you feel like
with each of those, can kind of help
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you calibrate how much energy and effort
should I make this decision?
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Ten weeks, ten months and years?
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Yep, exactly.
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So, Ben, you told us earlier you had made
a decision to build a birdbath. Yes.
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How does that make you feel in ten weeks,
uncertainty wise?
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Uncertainty wise?
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Is this the exercise step? Yeah.
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The fears and uncertainty in ten weeks.
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Well, I had this.
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You make a birdbath
and then it falls apart.
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Falls apart, say, in a week.
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So that's the worst case scenario.
As worst case and worst case.
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Scenario. Build a birdbath
and it falls apart.
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Over the birdbath.
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Well,
I don't know. There's also the scenario.
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What if the birds see it
as like a tiny gladiator place
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and start killing each other? That's true.
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Now you have a bird graveyard,
just carcasses around your your baths.
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Two birds with one stone birdbath.
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The worst case scenario is
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I would be sad
that my bird bath was a failure.
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In ten weeks. And ten weeks.
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I would throw it away. Okay.
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And then how do you feel in ten months?
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Would you be upset in ten weeks
about any monetary loss?
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Now? I guess maybe that it was I guess
the sadness would be that I failed.
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You know.
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You wouldn't be sad that you tried,
though.
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You wouldn't be sad trying.
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It is a waste of time.
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No. In ten weeks would you pick up
the project again and do it over? No.
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Okay. All right. Ten months.
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Ten months.
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I might just start having some regret
that my bird bath that I made the year
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before wasn't operational
for this upcoming year.
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Do you think you would want to try again
at that point?
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Would you be like,
Oh, maybe this would be different?
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That time?
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I, I might want
I would think I would try again.
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The failure would come rushing back into.
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Next summer
and I might be a little scared.
240
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I guess I'm going to put a cage over at
Thunder.
241
00:10:58,057 --> 00:11:00,493
It'll be a Thunderdome style like.
242
00:11:00,493 --> 00:11:01,060
Yeah.
243
00:11:01,627 --> 00:11:04,196
Two birds into. The.
244
00:11:06,966 --> 00:11:08,401
In ten years you like.
245
00:11:08,401 --> 00:11:10,236
And in ten years I need a bird bath.
246
00:11:10,236 --> 00:11:11,037
Yeah.
247
00:11:12,238 --> 00:11:13,506
That doesn't sound like me.
248
00:11:13,506 --> 00:11:16,208
Yeah, that's crazy.
249
00:11:16,208 --> 00:11:20,780
Or you're like, Son, I bestow upon you.
250
00:11:21,213 --> 00:11:22,415
This bird bath.
251
00:11:22,415 --> 00:11:24,917
In in my father's birdhouse. Yeah.
252
00:11:26,052 --> 00:11:27,953
Go forth and take care of the birds.
253
00:11:27,953 --> 00:11:28,721
Yeah.
254
00:11:29,021 --> 00:11:31,090
Go forth and populate birds.
255
00:11:31,490 --> 00:11:33,759
And that's an interesting exercise. It is.
256
00:11:34,293 --> 00:11:36,662
I think
I think you'd have to shorten it for most.
257
00:11:36,862 --> 00:11:38,998
I mean, when you buy. Ten days.
258
00:11:39,031 --> 00:11:40,533
I tend to 10 hours.
259
00:11:40,533 --> 00:11:42,835
Minutes to hours I like. Yeah.
260
00:11:42,868 --> 00:11:45,538
Kind of just shifting it
days, months are days, weeks, months
261
00:11:45,538 --> 00:11:47,907
because like ten years,
it's like who thinks about anything
262
00:11:47,907 --> 00:11:49,475
in the scheme of ten years now?
263
00:11:49,475 --> 00:11:51,077
Maybe it's like big business decision.
264
00:11:51,077 --> 00:11:51,544
Yeah, I.
265
00:11:51,544 --> 00:11:53,179
Like, like moving or,
266
00:11:53,179 --> 00:11:56,982
you know, Yeah, Hey, I'm going to move
move to Ireland or something, But we.
267
00:11:56,982 --> 00:11:58,918
Got like a merger and acquisition, right?
268
00:11:58,918 --> 00:12:01,353
Like ten years. How that,
how might this be?
269
00:12:01,353 --> 00:12:03,856
But yeah, building the bird
that probably can.
270
00:12:04,390 --> 00:12:05,558
Yeah. Going to matter.
271
00:12:05,558 --> 00:12:10,296
If I were to require the people
at my company to come back
272
00:12:11,330 --> 00:12:12,932
in person full time.
273
00:12:12,932 --> 00:12:14,300
That's a good, that's a good one.
274
00:12:14,300 --> 00:12:16,168
I can see how that applies like that.
275
00:12:16,168 --> 00:12:20,005
The long term ramifications
and working through not to be
276
00:12:20,005 --> 00:12:22,408
the dead horse about complexity,
but that feels like that,
277
00:12:22,608 --> 00:12:25,344
you know, the more complex
the decision, the longer lasting
278
00:12:25,344 --> 00:12:28,514
the consequences will be
maybe are not even necessarily right.
279
00:12:28,514 --> 00:12:30,249
If I decided to murder somebody.
280
00:12:30,249 --> 00:12:30,916
Oh my.
281
00:12:30,916 --> 00:12:32,551
So it's taking a dark turn.
282
00:12:32,551 --> 00:12:34,620
Glider bird. Go. I'm just murder.
283
00:12:34,887 --> 00:12:38,958
I'm just going into a crazy scenario
where it's like it's a quick decision.
284
00:12:38,958 --> 00:12:39,892
Simple.
285
00:12:39,892 --> 00:12:40,993
Yeah. Murder.
286
00:12:40,993 --> 00:12:43,229
So don't. Murder somebody. Credit binary.
287
00:12:44,063 --> 00:12:47,767
And so the time frame really doesn't
matter.
288
00:12:47,767 --> 00:12:52,171
Ten days, you're like, I might feel bad
about myself as a human being.
289
00:12:52,204 --> 00:12:52,972
Ten weeks.
290
00:12:52,972 --> 00:12:54,974
Yeah, I feel bad about myself.
291
00:12:54,974 --> 00:12:56,942
And I'm in jail ten years.
292
00:12:56,942 --> 00:12:58,778
I feel really bad. Yeah.
293
00:12:58,778 --> 00:13:00,713
Now, you've been in jail
for all this time, and.
294
00:13:00,713 --> 00:13:03,315
I would be rehabilitated even. Yeah.
295
00:13:03,315 --> 00:13:05,284
And you still feel bad.
And I'd still be a must.
296
00:13:05,284 --> 00:13:08,020
Still be in jail. And murder.
297
00:13:08,020 --> 00:13:10,656
Wow. You know what I was reading
when I was thinking about this
298
00:13:10,656 --> 00:13:14,627
and reading about it, to your point, is,
you know, some of these bigger decisions
299
00:13:14,627 --> 00:13:18,597
and and I think some of the
the biggest issue I found with decision
300
00:13:18,597 --> 00:13:22,067
fatigue is that you're
not necessarily aware that it's happening.
301
00:13:22,134 --> 00:13:22,468
Right.
302
00:13:22,468 --> 00:13:27,506
And then you might have decision fatigue
303
00:13:27,573 --> 00:13:32,311
and make a hasty
not thought through decision.
304
00:13:32,311 --> 00:13:32,611
Yeah.
305
00:13:32,611 --> 00:13:36,982
So when you start talking about mergers
and acquisitions
306
00:13:36,982 --> 00:13:40,920
and return to work
or even or hiring somebody, right.
307
00:13:41,420 --> 00:13:45,858
Like using potentially outdated mode of,
you know, looking over resumes
308
00:13:45,858 --> 00:13:48,694
and how do we determine
who the best person is
309
00:13:49,061 --> 00:13:52,498
when all of a sudden
you are sitting there at 4 p.m.
310
00:13:52,498 --> 00:13:56,735
on Thursday and you said, all right, I'm
going to make a decision and give somebody
311
00:13:56,735 --> 00:13:58,237
an offer letter on Friday.
312
00:13:58,237 --> 00:14:01,907
If you're suffering decision fatigue,
you actually might not be
313
00:14:02,074 --> 00:14:04,710
in the right mind space or fully capable.
314
00:14:04,710 --> 00:14:08,180
Sound mind. Of of making the best choice.
315
00:14:08,214 --> 00:14:11,717
Yeah, but you've set this deadline up
316
00:14:11,717 --> 00:14:15,554
and you've pushed this to the limit
where now you're making a choice.
317
00:14:15,588 --> 00:14:15,855
Yeah.
318
00:14:15,855 --> 00:14:18,657
And a lot of the stuff
we talked about where, you know, Brett,
319
00:14:18,657 --> 00:14:21,026
you gave a funny example,
you know, with you and your wife
320
00:14:21,026 --> 00:14:23,162
about, you know, dinner
and can't make a decision.
321
00:14:23,162 --> 00:14:27,466
But now put that to something real by
hiring or firing or, you know, whatever.
322
00:14:27,466 --> 00:14:29,468
When I was researching this
and thinking about it,
323
00:14:29,468 --> 00:14:31,871
that that's what I came to is I'm like,
holy cow,
324
00:14:31,871 --> 00:14:35,274
this plays a big role in all of our lives
and we don't talk about it.
325
00:14:35,374 --> 00:14:38,277
You just hit a vein with me
that I didn't even consider
326
00:14:38,377 --> 00:14:41,180
until this moment,
thinking through decisions
327
00:14:41,180 --> 00:14:44,683
that my leaders have made in my career
that have affected me,
328
00:14:44,683 --> 00:14:48,087
whereas let's just say
decision fatigue played a part in it.
329
00:14:48,087 --> 00:14:49,355
They made a poor decision.
330
00:14:49,355 --> 00:14:53,759
They upped make another decision
to save face rather than to correct
331
00:14:53,759 --> 00:14:54,894
the decision and start.
332
00:14:54,894 --> 00:14:58,030
You know, they're throwing good money
after bad, however you want to phrase it.
333
00:14:58,030 --> 00:15:00,599
But that to me, that's a very powerful.
334
00:15:00,599 --> 00:15:01,667
Thought that's got my gears.
335
00:15:01,667 --> 00:15:06,639
Turning to also from American
Medical was the opinion this picture of
336
00:15:06,805 --> 00:15:10,743
it was actually a strategy there
they kind of suggested to help fight it.
337
00:15:10,743 --> 00:15:12,811
Think about the timing of your decisions.
338
00:15:12,811 --> 00:15:16,081
And they said you want to save
your big decision making for the morning.
339
00:15:16,081 --> 00:15:19,952
You're fresher,
you've got a limited bucket of willpower
340
00:15:19,952 --> 00:15:22,354
or decision making ability, Right?
You want to do it
341
00:15:22,354 --> 00:15:23,589
when it's maxed out, right?
342
00:15:23,589 --> 00:15:25,491
Well, willpower is definitely finite.
343
00:15:25,491 --> 00:15:26,392
Yeah, exactly.
344
00:15:26,392 --> 00:15:29,428
So like morning is for big decision
making.
345
00:15:29,762 --> 00:15:32,598
The afternoon is kind of
like a plateau zone
346
00:15:32,598 --> 00:15:35,401
where your decisions are
maybe a little bit more intuitive.
347
00:15:35,401 --> 00:15:39,505
Yeah, you are putting some analysis
into it, but your bucket's depleted,
348
00:15:39,505 --> 00:15:42,574
and then by the evening,
your impulse mode, right?
349
00:15:42,574 --> 00:15:43,642
Like it's just your impulses
350
00:15:43,642 --> 00:15:46,912
kind of make all your decisions and,
and you're kind of driving you.
351
00:15:46,912 --> 00:15:51,383
And so it makes me think about that
in the context of reviewing resumes.
352
00:15:51,583 --> 00:15:53,619
Then you threw that example out.
353
00:15:53,953 --> 00:15:57,556
I wonder when hiring managers are looking
at these things and reading these things
354
00:15:57,556 --> 00:16:01,593
and is that having an impact on whether
they're pushing a candidate forward or not
355
00:16:01,593 --> 00:16:04,730
or how many candidates
they think they're going to go after,
356
00:16:04,797 --> 00:16:05,898
you know, kind of look into.
357
00:16:05,898 --> 00:16:10,002
And the timing of decisions
is is another thing to factor in to
358
00:16:10,402 --> 00:16:12,404
how taxing it can be,
not just the quantity,
359
00:16:12,404 --> 00:16:15,674
but like a decision in the same decision
the morning and the evening, probably
360
00:16:15,674 --> 00:16:17,810
you might have different different
outcomes.
361
00:16:17,810 --> 00:16:19,144
Through the hiring lens, too.
362
00:16:19,144 --> 00:16:20,879
I can think of plenty of times
363
00:16:20,879 --> 00:16:25,250
where I've had back to back to back
interviews 3 hours straight of interviews.
364
00:16:25,250 --> 00:16:30,255
That candidate at the end
is not getting a fair shake or
365
00:16:30,356 --> 00:16:34,259
I shouldn't say that they're not getting
the best of me that the first person was.
366
00:16:34,259 --> 00:16:36,261
As far as questions go. Yeah.
367
00:16:36,261 --> 00:16:38,530
And I can almost guarantee you
368
00:16:38,530 --> 00:16:41,166
there's hard questions
that you have to ask in interviews
369
00:16:41,567 --> 00:16:44,837
that I might avoid towards
the end versus ask them,
370
00:16:44,837 --> 00:16:48,607
which could lead to disastrous
consequences as far as hiring goes.
371
00:16:48,640 --> 00:16:50,876
You know, it's funny,
The flipside of that is
372
00:16:50,876 --> 00:16:53,012
I've been a candidate
who's been doing a lot of interviewing
373
00:16:53,012 --> 00:16:56,482
with interviews like several in a day
are kind of back to back.
374
00:16:56,782 --> 00:16:58,717
I always find my best interviews
at the end.
375
00:16:58,717 --> 00:16:59,385
Really? Yeah.
376
00:16:59,385 --> 00:17:03,722
And I think it's because, like, impulse,
it's impulse is just like muscle memory.
377
00:17:03,722 --> 00:17:04,757
I'm not going to yeah,
378
00:17:04,757 --> 00:17:07,693
I'm not going to pick of the many stories
or instances you want me to answer.
379
00:17:07,693 --> 00:17:09,561
I'm just going to like whatever my guts.
380
00:17:09,561 --> 00:17:11,430
And those are the like,
the ones that flow the best.
381
00:17:11,430 --> 00:17:13,732
I just. Yeah,
I just find that funny. Yeah.
382
00:17:13,732 --> 00:17:16,168
You're unguarded. Yeah,
I think that's true.
383
00:17:16,201 --> 00:17:17,403
Yeah, you're unguarded.
384
00:17:17,403 --> 00:17:19,772
You're.
You're authentic self at the end of the.
385
00:17:20,005 --> 00:17:22,741
Yeah. You can't really help but be so.
386
00:17:22,908 --> 00:17:24,943
Yeah, like.
I can't stop it from happening.
387
00:17:26,078 --> 00:17:26,879
Hey. Hey.
388
00:17:26,879 --> 00:17:30,849
INTERVIEWER This just by the way,
I made a state of decision fatigue.
389
00:17:30,849 --> 00:17:33,652
So you're going to get the most authentic
me you've ever seen.
390
00:17:33,652 --> 00:17:35,988
That's right.
That's pretty cool. Buckle up.
391
00:17:36,855 --> 00:17:38,190
You know, it's funny you say that.
392
00:17:38,190 --> 00:17:39,758
I would say it.
393
00:17:39,758 --> 00:17:41,060
You know, at the end of,
394
00:17:41,060 --> 00:17:44,730
you know, back to back interviews
on the interviewers side, I probably lean
395
00:17:44,730 --> 00:17:48,700
into the social conversational side
and probably learned more personally
396
00:17:48,700 --> 00:17:50,903
about a person
than I would at the beginning as well.
397
00:17:50,903 --> 00:17:55,841
So many of these things that we deal with
on a on every personal, professional
398
00:17:55,841 --> 00:17:58,744
and individual personal relationship,
you know,
399
00:17:58,777 --> 00:18:03,682
I mean, all these it's really tough
to give every decision
400
00:18:03,715 --> 00:18:07,719
the proper amount of of thought and care
401
00:18:07,719 --> 00:18:11,790
and knowing
that a good chunk of them are coming out
402
00:18:11,790 --> 00:18:17,129
just from impulse And quite frankly, and,
you know, using the interviewer thing,
403
00:18:17,262 --> 00:18:20,399
your example there, I mean,
after 3 hours of interviewing, you are
404
00:18:20,399 --> 00:18:24,503
maybe, okay, I don't want to ask business
decisions anymore, right?
405
00:18:24,570 --> 00:18:27,072
I want to talk in a different manner.
406
00:18:27,072 --> 00:18:29,608
So it was just automatically changes it
up. Yeah.
407
00:18:29,641 --> 00:18:31,643
And it doesn't mean it's wrong.
408
00:18:31,677 --> 00:18:33,212
It's just different. Different.
409
00:18:33,212 --> 00:18:35,280
You know,
this is such a great conversation.
410
00:18:35,280 --> 00:18:38,117
I'm like thinking of all the podcasts
we've done so far
411
00:18:38,450 --> 00:18:41,186
through this lens of like,
just this decision fatigue.
412
00:18:41,186 --> 00:18:42,855
Yeah, the four day workweek.
413
00:18:42,855 --> 00:18:46,625
Why is that productive while you're taking
a whole day of decisions off
414
00:18:46,625 --> 00:18:47,359
somebody's plate?
415
00:18:47,359 --> 00:18:50,195
35,000, 30. 5000 just gone.
416
00:18:50,195 --> 00:18:53,799
So does that make the other ones
inherently better or the ability
417
00:18:53,799 --> 00:18:54,867
to make those better
418
00:18:54,867 --> 00:18:59,204
because you're not trying to cram them in
in a short amount of time and keep going?
419
00:18:59,204 --> 00:19:02,641
You know, obviously burnouts, an easy one,
the VUCA,
420
00:19:03,075 --> 00:19:07,646
VUCA, VUCA, indecision, fatigue,
you think of change and uncertainty,
421
00:19:07,679 --> 00:19:11,850
the amount of decisions
we've talked about how information flows
422
00:19:11,850 --> 00:19:15,621
faster than ever before at us requires
just constant decision
423
00:19:15,621 --> 00:19:17,890
making based on the information flow.
424
00:19:17,956 --> 00:19:19,057
Yeah, thorough pandemic.
425
00:19:19,057 --> 00:19:22,027
On the top of that,
there's no question that decision fatigue,
426
00:19:22,027 --> 00:19:25,564
you have to start making decisions
about how to move around the world now.
427
00:19:25,597 --> 00:19:26,698
Yeah, where can I go?
428
00:19:26,698 --> 00:19:28,267
Where can I go? What's open?
429
00:19:28,267 --> 00:19:29,234
Do I wear a mask?
430
00:19:29,234 --> 00:19:31,670
Would not wear a mask. Get a vaccine?
Who am I with?
431
00:19:32,104 --> 00:19:33,071
Are they safe?
432
00:19:33,071 --> 00:19:35,507
What happens if things go wrong?
Or am I going to see my mom?
433
00:19:35,507 --> 00:19:39,211
This week is going to have to
like not see anybody else boiling
434
00:19:39,211 --> 00:19:43,949
all these issues during the pandemic down
to simple stuff like remote work.
435
00:19:44,049 --> 00:19:46,585
Call people
back to the office or productivity.
436
00:19:46,585 --> 00:19:50,355
It it just erases so much hardship
that we're dealing with now.
437
00:19:50,355 --> 00:19:53,592
It's just from a disappear decision
standpoint.
438
00:19:53,592 --> 00:19:55,527
It's blown my mind. RADIO Yeah.
439
00:19:55,527 --> 00:19:59,131
Now there's there's so much that,
especially when things are different.
440
00:19:59,331 --> 00:20:00,065
I think the VUCA
441
00:20:00,065 --> 00:20:04,136
example is really on point, right,
where you get used to a level, right?
442
00:20:04,169 --> 00:20:07,339
We all have a level of like what
we can manage and what we can do,
443
00:20:07,472 --> 00:20:09,641
and then you're forced to tackle something
444
00:20:09,641 --> 00:20:13,111
that's just super huge and on top of what
you have to do on a normal day.
445
00:20:13,111 --> 00:20:16,615
And I think for me, what's jumping out too
is I'm currently
446
00:20:16,615 --> 00:20:21,587
in a state of being unemployed
and I have a lot of time on my hands.
447
00:20:21,587 --> 00:20:23,222
And so, you know, it's kind of funny.
448
00:20:23,222 --> 00:20:25,624
I have conversation with people
and they're like, Oh yeah, you know,
449
00:20:25,624 --> 00:20:29,261
like in the time off is it grade
and what are you doing with your time?
450
00:20:29,261 --> 00:20:32,731
And I have different responses,
you know, based on how I'm feeling.
451
00:20:32,731 --> 00:20:36,268
But like a lot of the time, I'm like,
I'm actually going insane because I do.
452
00:20:36,268 --> 00:20:38,070
I work out right now too.
453
00:20:38,070 --> 00:20:42,808
I go to the grocery store, do I,
you know, work on the podcast?
454
00:20:42,808 --> 00:20:45,143
Do I walk my dogs?
455
00:20:45,143 --> 00:20:48,680
You know, should I do some lot Like,
it's like all these it's
456
00:20:48,714 --> 00:20:49,748
literally decision fatigue.
457
00:20:49,748 --> 00:20:53,018
It hit me until like just recently,
but I'm like, wow, shit.
458
00:20:53,018 --> 00:20:55,854
Like one of the things
that's like actually really draining
459
00:20:55,854 --> 00:20:59,024
in this moment in my life
where I have a lot of time
460
00:20:59,057 --> 00:21:02,761
is just the fact that I have
so many things that I could be working on.
461
00:21:02,761 --> 00:21:04,563
And it's as far as fucking exhausting.
462
00:21:04,563 --> 00:21:06,632
Just the high level of ambiguity about.
463
00:21:06,632 --> 00:21:08,934
Time, all the time.
464
00:21:08,934 --> 00:21:10,869
And that's an interesting way to put it.
465
00:21:10,869 --> 00:21:11,637
Like work.
466
00:21:11,637 --> 00:21:12,504
What does work do?
467
00:21:12,504 --> 00:21:15,374
It might put a guardrail
around the decisions
468
00:21:15,374 --> 00:21:17,943
you have to make
so you know you're swimming in a lane.
469
00:21:17,943 --> 00:21:19,111
Yeah. Yeah.
470
00:21:19,111 --> 00:21:20,846
Well, I mean, one of the other strategies
471
00:21:20,846 --> 00:21:24,816
that came up as I was doing research was
and it was consistent, but it's habit,
472
00:21:24,816 --> 00:21:29,821
habit forming like routines, you know,
and all routines and habits are doing
473
00:21:30,122 --> 00:21:35,260
is instilling practices in your body,
in your brain that remove decisions.
474
00:21:35,394 --> 00:21:37,229
That's all it is. It's a habit.
475
00:21:37,229 --> 00:21:40,899
You're going to do it, you've done it
and it's automatic and you are literally
476
00:21:40,899 --> 00:21:44,002
taking the tax off of your brain,
of having to make a decision
477
00:21:44,002 --> 00:21:45,537
on whether you will or won't do it.
478
00:21:45,537 --> 00:21:48,273
And and, you know, you know, again,
you know,
479
00:21:48,273 --> 00:21:51,643
kind of connecting the dots for me
personally, I'm a very routinized person.
480
00:21:51,643 --> 00:21:53,578
Like I love my routines and my habits.
481
00:21:53,578 --> 00:21:55,280
And so now that I don't really
482
00:21:55,280 --> 00:21:59,017
have that structured day in, day out
or in some type of a flow,
483
00:21:59,084 --> 00:22:02,020
it's up and down with like how I
how I'm able to manage that.
484
00:22:02,020 --> 00:22:02,788
That's interesting.
485
00:22:02,788 --> 00:22:03,755
And, you know, as you're
486
00:22:03,755 --> 00:22:07,793
talking about this, I'm thinking about
when sometimes when you have me personally
487
00:22:07,793 --> 00:22:10,796
have like anxiety
about a decision, it's a flip flop.
488
00:22:10,829 --> 00:22:13,532
You end up making the same decision
ten times.
489
00:22:13,532 --> 00:22:18,937
Well, I go to the gym now and I don't like
I go at noon and you say, Well, go now.
490
00:22:19,438 --> 00:22:20,806
I shoot.
491
00:22:20,806 --> 00:22:22,441
This going to happen, Let's go at noon.
492
00:22:22,441 --> 00:22:26,144
And and you flip flop so many times
that, you know, you end up,
493
00:22:26,712 --> 00:22:29,348
you know, working yourself into a tizzy.
494
00:22:29,514 --> 00:22:33,218
Yeah, it's the same it's
I think I read it was something called
495
00:22:33,218 --> 00:22:34,686
like second guessing decisions, right.
496
00:22:34,686 --> 00:22:36,555
Where it's like, don't make a decision.
497
00:22:36,555 --> 00:22:38,857
Don't second guess it,
because the moment you start doing
498
00:22:38,857 --> 00:22:42,627
that, you're adding extra decisions
under decisions you already made.
499
00:22:42,928 --> 00:22:44,796
It feels like you're going gamify this.
500
00:22:44,796 --> 00:22:47,432
Everybody had like a counter
above their head. Like, Yeah.
501
00:22:47,699 --> 00:22:50,435
And just watch somebody get stuck in a
like a,
502
00:22:51,036 --> 00:22:53,805
a state where it's just like,
decisions are going crazy.
503
00:22:53,805 --> 00:22:54,506
Do they think?
504
00:22:54,506 --> 00:22:57,342
Yeah, de de de. De de de de de de de.
505
00:22:57,342 --> 00:22:58,143
Absolutely.
506
00:22:59,244 --> 00:22:59,611
Have you
507
00:22:59,611 --> 00:23:02,347
ever thought about decision fatigue
before today?
508
00:23:02,581 --> 00:23:06,251
No, I just I was saying earlier, I didn't
I didn't really outside of us
509
00:23:06,251 --> 00:23:08,520
talking about the dinner thing for us,
I mean,
510
00:23:08,520 --> 00:23:11,490
because that that's very real for us
and it feels silly.
511
00:23:11,490 --> 00:23:14,192
But at the end of the day,
the last thing I want to do
512
00:23:14,192 --> 00:23:16,161
is try to like,
narrow down dinner options.
513
00:23:16,161 --> 00:23:19,431
There's so many options
and then it's like, well, that cascades
514
00:23:19,431 --> 00:23:22,834
into, Well, do we have all this stuff here
or do I need to go to the store?
515
00:23:22,868 --> 00:23:23,935
How are we going to do this?
516
00:23:23,935 --> 00:23:27,839
And literally in preparation for this
show, I was like, What if we just said,
517
00:23:27,973 --> 00:23:28,573
You wake up,
518
00:23:28,573 --> 00:23:29,775
we say, here's
519
00:23:29,775 --> 00:23:32,711
what we're going to have for dinner,
Then I don't even need to worry about that
520
00:23:33,412 --> 00:23:33,678
right?
521
00:23:33,678 --> 00:23:37,783
This might be a routine
or discipline thing,
522
00:23:37,783 --> 00:23:42,554
but sometimes I wake up, grab my phone
and boom, it's off to the races.
523
00:23:42,554 --> 00:23:44,823
The important decisions aren't getting me
made.
524
00:23:44,823 --> 00:23:45,657
Starting there.
525
00:23:45,657 --> 00:23:49,861
I'm probably just reacting to stuff that's
just catch up work that I can do later.
526
00:23:49,861 --> 00:23:50,962
So prioritizing
527
00:23:50,962 --> 00:23:54,966
that type of input, protecting myself
seems more important than ever.
528
00:23:55,467 --> 00:23:55,934
The point.
529
00:23:55,934 --> 00:23:57,068
Do you sleep with your phone?
530
00:23:57,068 --> 00:24:01,173
It's next to my bed,
but it's I think at 10:00 it goes on to
531
00:24:01,173 --> 00:24:03,241
I don't even get notifications
after ten, but.
532
00:24:03,241 --> 00:24:05,277
It's very easy to grab it and look at it.
533
00:24:05,277 --> 00:24:07,879
You know, I don't I'm pretty good
until I wake up. Yeah.
534
00:24:07,913 --> 00:24:09,214
Soon as I wake up, it's in my.
535
00:24:09,214 --> 00:24:11,383
And where's your phone? Been downstairs.
536
00:24:11,583 --> 00:24:14,252
Good job.
Yeah, good job. Use your wife's phone.
537
00:24:15,887 --> 00:24:17,122
No. Well, because.
538
00:24:17,122 --> 00:24:19,591
You could phone under the patty.
Stash. Had to.
539
00:24:19,624 --> 00:24:23,028
I had to plug it and downstairs
is. I feel.
540
00:24:23,028 --> 00:24:23,795
Is that
541
00:24:23,962 --> 00:24:27,766
just at the end of the night getting
caught Doomscrolling, if you will, or.
542
00:24:28,200 --> 00:24:31,136
Are just And I try to give myself
a little bit of time
543
00:24:31,136 --> 00:24:34,606
in the morning before
without having that be the first thing.
544
00:24:34,639 --> 00:24:38,577
I don't think that there's any benefit
and I mean any benefit
545
00:24:38,610 --> 00:24:42,747
to getting news from friends, real news.
546
00:24:42,747 --> 00:24:47,519
Anything work, work, news, work alerts,
even a best friend,
547
00:24:47,552 --> 00:24:48,520
you know, saying hello.
548
00:24:48,520 --> 00:24:52,424
I just I don't think there's any benefit
to that being the first thing you look at.
549
00:24:52,424 --> 00:24:54,059
What if I sent you a text that said,
550
00:24:54,059 --> 00:24:56,061
I love you, Ben, Wouldn't
I feel good to wake up to?
551
00:24:56,495 --> 00:25:00,899
Well, now that would warm
my heart and fill my cup.
552
00:25:02,067 --> 00:25:04,436
But that makes me immediately.
553
00:25:04,436 --> 00:25:06,538
I just start thinking external things.
554
00:25:06,605 --> 00:25:07,172
Yeah, right.
555
00:25:07,172 --> 00:25:11,510
Instead of just waking up and being,
you know,
556
00:25:11,810 --> 00:25:14,045
and I do a little bit of routine
in the morning, but I'm just saying.
557
00:25:14,045 --> 00:25:17,582
But also like waking up and like
having some gratitude and being like,
558
00:25:17,582 --> 00:25:22,320
okay, like here's what today is going to
bring for me and, and think a little bit.
559
00:25:22,420 --> 00:25:24,356
And whether or not to have a beer.
560
00:25:24,356 --> 00:25:25,056
Well, yeah.
561
00:25:25,056 --> 00:25:30,095
And damn, what's funny though, is that
actually right There's a real fire.
562
00:25:30,128 --> 00:25:31,796
You know, you say that
563
00:25:31,796 --> 00:25:34,866
and I immediately become
and maybe we should have a beer today
564
00:25:35,400 --> 00:25:39,271
and now and now that the counter starts
and all those things.
565
00:25:39,271 --> 00:25:41,506
So I think you're on to something.
I don't.
566
00:25:41,506 --> 00:25:45,944
I want to do some homework after the show
because I think there is science
567
00:25:45,944 --> 00:25:46,912
behind what you're saying.
568
00:25:46,912 --> 00:25:48,780
I don't think it suggests
what you're thinking.
569
00:25:48,780 --> 00:25:52,651
I think there's real evidence
that the phone first thing in the morning
570
00:25:52,651 --> 00:25:54,886
and last thing at night
is not good for you.
571
00:25:54,920 --> 00:25:55,987
There is. There is.
572
00:25:55,987 --> 00:25:56,955
And I what's hard
573
00:25:56,955 --> 00:26:01,560
is like a lot of the things that I read
and look at are not necessary early.
574
00:26:02,127 --> 00:26:03,295
I'm not sure what to say.
575
00:26:03,295 --> 00:26:05,263
Like, well, no, no, we're friendly.
576
00:26:07,332 --> 00:26:08,533
I like science.
577
00:26:08,533 --> 00:26:09,200
See? Right.
578
00:26:09,200 --> 00:26:13,939
So it's somebody
that's like kind of like, Hey, we did this
579
00:26:13,939 --> 00:26:18,143
study or, or we talked to some people
or we think this right?
580
00:26:18,143 --> 00:26:20,946
I, I always bring it back
to almost like a weight loss thing
581
00:26:20,979 --> 00:26:26,117
and my to give tailored it to expand
upon your puzzled look on your face at me
582
00:26:26,217 --> 00:26:26,551
is I think
583
00:26:26,551 --> 00:26:30,422
everyone knows how to lose weight
the same thing doesn't work for everybody.
584
00:26:30,555 --> 00:26:33,325
Yeah true. And it's not about the science.
585
00:26:33,391 --> 00:26:37,929
It's about literally what would work for
you, would not work for me, etc., etc..
586
00:26:38,330 --> 00:26:41,299
So I think some of the stuff
that I talk about is kind of the same way.
587
00:26:41,299 --> 00:26:41,800
And when you
588
00:26:41,800 --> 00:26:45,770
find something that works for you,
then you've just got to glob on to it.
589
00:26:45,804 --> 00:26:49,674
Yeah, that links decision
making habits that that all comes together
590
00:26:49,674 --> 00:26:50,542
and what you just said.
591
00:26:50,542 --> 00:26:50,875
Yeah.
592
00:26:50,875 --> 00:26:53,378
Let me make sure I understand
because losing weight,
593
00:26:53,378 --> 00:26:56,748
I think for the most part
there's a framework that works.
594
00:26:56,948 --> 00:26:59,284
The science,
there's the science piece that works.
595
00:26:59,284 --> 00:27:01,386
Everybody could do that to lose weight.
596
00:27:01,386 --> 00:27:05,957
So what you're arguing, though,
that framework isn't necessarily approach
597
00:27:05,991 --> 00:27:09,361
viable to everybody
where they are in their life.
598
00:27:09,361 --> 00:27:10,795
What I'm saying,
I know how to lose weight.
599
00:27:10,795 --> 00:27:13,832
I could go do it right now
if I had the willpower.
600
00:27:14,199 --> 00:27:15,867
And that's exactly what I'm saying.
601
00:27:15,867 --> 00:27:16,167
Okay.
602
00:27:16,167 --> 00:27:20,205
Is is just yeah,
there is like a factual like do this.
603
00:27:20,205 --> 00:27:22,440
And again
and it's funny because it's also bleeding
604
00:27:22,440 --> 00:27:26,211
in with decision
fatigue is but then there's habits Yeah
605
00:27:26,244 --> 00:27:29,981
when you have a habit of doing something
606
00:27:29,981 --> 00:27:32,984
that goes against that
and it's really hard.
607
00:27:33,118 --> 00:27:35,954
And I guess that's what I'm trying to say
is that so it's not necessarily
608
00:27:36,021 --> 00:27:38,923
a one size
fits all solution for everybody.
609
00:27:38,957 --> 00:27:42,927
It's probably a little bit harder
to prove to you like a true
610
00:27:42,927 --> 00:27:49,234
medical condition, scientific
if you make 1000 decisions or 1001
611
00:27:49,434 --> 00:27:52,570
does, one decision will be will
612
00:27:52,570 --> 00:27:55,707
get less attention than the first 1000
or something like that.
613
00:27:55,707 --> 00:27:59,944
There's no doubt in my mind
that there is a path
614
00:27:59,944 --> 00:28:03,915
to help walk you down to
to make this a little bit better for you.
615
00:28:04,115 --> 00:28:04,349
Yeah.
616
00:28:04,349 --> 00:28:09,087
So you think about on the same theme
any structure diet out there
617
00:28:09,120 --> 00:28:10,555
that you can think of.
618
00:28:10,555 --> 00:28:12,557
And so like I think of Weight Watchers,
you know,
619
00:28:12,557 --> 00:28:16,594
I know a little bit this is my mom does it
and there removing decisions
620
00:28:16,594 --> 00:28:17,495
that you have to make
621
00:28:17,495 --> 00:28:21,466
by giving assigning points to everything
and saying by the end of the day
622
00:28:21,700 --> 00:28:24,569
you should not exceed your point
total of x, whatever it is.
623
00:28:24,569 --> 00:28:24,969
Right.
624
00:28:24,969 --> 00:28:28,907
And then these are that like any food,
this is the point, individual point
625
00:28:28,907 --> 00:28:29,641
it will have.
626
00:28:29,641 --> 00:28:32,811
And so what they're doing
is they're eliminating the complexity
627
00:28:32,811 --> 00:28:36,815
or reducing the complexity around
what is your calorie intake, what are your
628
00:28:37,015 --> 00:28:39,551
how much fat are you getting,
what's your protein intake?
629
00:28:39,551 --> 00:28:42,187
You know, what are their carbs
look like, your sugars and all that stuff.
630
00:28:42,187 --> 00:28:44,622
You know, I think things like like paleo,
same thing.
631
00:28:44,622 --> 00:28:47,892
It's like, you know, you're trying to lose
weight or to live a certain way.
632
00:28:47,892 --> 00:28:49,561
These are allowed
and these are not allowed.
633
00:28:49,561 --> 00:28:54,065
So each of these diets for the same thing
are all, let's remove
634
00:28:54,065 --> 00:28:58,069
the amount of decisions
you have to individually make to to make
635
00:28:58,069 --> 00:29:02,607
this thing more approachable, this goal
that you're after, more approachable.
636
00:29:02,640 --> 00:29:05,009
What I'm thinking now is food prepping.
637
00:29:05,410 --> 00:29:06,311
Yeah, right. Yeah.
638
00:29:06,311 --> 00:29:09,681
It removes almost every decision
you have to make around food.
639
00:29:10,281 --> 00:29:13,618
Weightwatchers is probably a step
in between that and just, you know,
640
00:29:13,651 --> 00:29:15,220
ad hoc food thought.
641
00:29:15,220 --> 00:29:18,890
And we do hellofresh too, which is, yeah,
you know, we still have to cook.
642
00:29:18,890 --> 00:29:21,292
It's almost like food prep,
but we sit down
643
00:29:21,292 --> 00:29:23,027
and decide
what we're going to eat in days,
644
00:29:23,027 --> 00:29:26,865
a week, get the box in and we know that's
taken care of that decisions made.
645
00:29:26,965 --> 00:29:28,032
Yeah, So that's interesting.
646
00:29:28,032 --> 00:29:32,370
And like I'm tying this in my head
to entrepreneurship right now and problems
647
00:29:32,370 --> 00:29:35,940
that you want to solve and pain points for
customers and new products and all that.
648
00:29:36,508 --> 00:29:40,712
There's probably a really good smoke test
for ideas of just to say
649
00:29:40,712 --> 00:29:45,016
as far as decision fatigue goes,
how does this idea play into that?
650
00:29:45,016 --> 00:29:47,185
Doesn't it does it make it worse?
Does it help?
651
00:29:47,185 --> 00:29:49,220
It is a very easy test that I think
652
00:29:49,220 --> 00:29:51,923
almost always you would want there
to be less decisions made.
653
00:29:52,557 --> 00:29:57,028
And I think it goes back to thinking
that you have to make the right decisions.
654
00:29:57,028 --> 00:29:57,428
Right.
655
00:29:57,428 --> 00:30:00,532
There's probably a lot of right decisions
have a lot of wrong decisions.
656
00:30:00,532 --> 00:30:02,200
Right. And there's a blending of it.
657
00:30:02,200 --> 00:30:07,639
But I think what you're saying is exactly
right is how do we in a business setting
658
00:30:07,639 --> 00:30:10,975
or when we're trying to tackle
so many problems in entrepreneurship,
659
00:30:10,975 --> 00:30:14,245
find ways to focus on the big thing,
spend your energy
660
00:30:14,245 --> 00:30:16,848
there,
do the right amount of analysis around it,
661
00:30:16,848 --> 00:30:19,784
and then make, you know, decisions
you know, forward as well.
662
00:30:19,784 --> 00:30:21,085
I totally see what you're saying.
663
00:30:21,085 --> 00:30:24,189
Something else
that is jumping out to me in response to
664
00:30:24,189 --> 00:30:27,392
that is this thing that I read about.
665
00:30:27,392 --> 00:30:32,463
And as I was doing research, it's called
Parkinson's law and never heard of this.
666
00:30:32,463 --> 00:30:35,767
But as soon as I read about it, I'm like,
Oh, yes, this is a very real thing.
667
00:30:35,800 --> 00:30:41,072
And Parkinson's law states that work
will expand into the amount of time
668
00:30:41,072 --> 00:30:44,843
we allow it regardless of how long
the task actually should take.
669
00:30:44,909 --> 00:30:46,110
So think about it like this.
670
00:30:46,110 --> 00:30:47,645
If you've got a presentation to build
671
00:30:47,645 --> 00:30:50,748
at work and you said, okay, I'm
going to give myself a month, like
672
00:30:50,949 --> 00:30:53,751
the deadline is a month,
it's going to take you a month
673
00:30:54,018 --> 00:30:56,955
to make that presentation when in reality,
when you put it together and you
674
00:30:57,488 --> 00:31:00,258
total all the time,
probably took a couple of days or a week
675
00:31:00,258 --> 00:31:01,659
or something like that. Right.
676
00:31:01,659 --> 00:31:05,063
And so it leaves me wondering, you know,
how do we
677
00:31:05,096 --> 00:31:08,833
and we were talking about this offline,
but to bring it back in,
678
00:31:09,167 --> 00:31:11,970
you know, when you've got decisions
that are multifaceted, complex,
679
00:31:11,970 --> 00:31:15,974
you need to make many decisions
for, say, a project or something
680
00:31:15,974 --> 00:31:17,942
that's like kind of a bigger initiative,
right?
681
00:31:17,942 --> 00:31:19,277
Something that's in the horizon.
682
00:31:19,277 --> 00:31:23,114
How do you break it down
in a way that doesn't add
683
00:31:23,114 --> 00:31:26,818
to many decisions, but it's getting you
to the right level of decision making?
684
00:31:26,818 --> 00:31:29,320
So I've been reviewing right,
that Parkinson's love,
685
00:31:29,354 --> 00:31:31,923
Hey, if we're going to get
we have anything to do, whatever
686
00:31:31,923 --> 00:31:34,926
amount of time we allow for it, that's
that's the time that's going to take.
687
00:31:35,159 --> 00:31:37,896
Plus the how do we, you know, tackle
688
00:31:37,929 --> 00:31:41,633
big projects, big initiatives
that have many decisions that go into it.
689
00:31:41,799 --> 00:31:43,401
Your project management showing.
690
00:31:45,169 --> 00:31:47,405
You just blew my mind.
691
00:31:47,405 --> 00:31:49,207
Yeah, you really did.
692
00:31:49,207 --> 00:31:52,176
It's totally I do that all the time.
693
00:31:52,277 --> 00:31:53,678
That's awful.
694
00:31:53,678 --> 00:31:57,248
And I was going to say
the negative effect of that is it
695
00:31:57,248 --> 00:31:58,950
contributes to burnout and overwhelmed.
696
00:31:58,950 --> 00:31:59,984
Because instead.
697
00:31:59,984 --> 00:32:03,087
Of finishing something, you,
you might have now six
698
00:32:03,087 --> 00:32:06,991
or seven things that that are occupying
cognitive space in your head.
699
00:32:06,991 --> 00:32:07,558
Yeah, yeah.
700
00:32:07,558 --> 00:32:10,028
And and it gets back a little bit too.
701
00:32:10,228 --> 00:32:12,830
You know I was saying this about like the,
like hiring somebody.
702
00:32:12,897 --> 00:32:14,732
You say,
Oh, hey, I'll make a decision on that.
703
00:32:14,732 --> 00:32:17,468
I'll, I'll let you know Friday morning.
Okay. Yes. Yeah.
704
00:32:17,502 --> 00:32:18,703
And so then what do you do.
705
00:32:18,703 --> 00:32:20,538
You ruminate on it all week
706
00:32:20,538 --> 00:32:23,908
and because you've given yourself
all this, I do that to myself all the time
707
00:32:24,809 --> 00:32:27,679
and I overthink about it and do this and,
708
00:32:27,679 --> 00:32:32,917
and unknowingly
and creating more time, energy
709
00:32:32,917 --> 00:32:36,587
decisions, what, you know,
all the things that are tied into that.
710
00:32:36,988 --> 00:32:38,890
Two things that don't need that much time.
711
00:32:38,890 --> 00:32:39,891
Absolutely.
712
00:32:39,891 --> 00:32:43,928
And for some reason I mean, I'm
yeah, it literally blew my mind
713
00:32:43,928 --> 00:32:44,462
Like I'm sitting here.
714
00:32:44,462 --> 00:32:45,430
I do that all the time.
715
00:32:45,430 --> 00:32:47,198
I'm like, yeah,
716
00:32:47,198 --> 00:32:51,135
I made that choice by Friday
thinking that I'm doing myself a favor.
717
00:32:51,569 --> 00:32:57,008
And I it's like a time credit card
where it is, I'm not going to pay now.
718
00:32:57,041 --> 00:32:59,777
Yeah,
I'm going to pay in six easy installments.
719
00:32:59,777 --> 00:33:00,778
Exactly.
720
00:33:00,778 --> 00:33:03,114
Which means I'm going to,
I'm going to be interest.
721
00:33:03,181 --> 00:33:04,849
Yeah, yeah.
722
00:33:04,849 --> 00:33:07,986
25%. Holy cow, man.
723
00:33:07,986 --> 00:33:08,920
There's your book.
724
00:33:08,920 --> 00:33:12,090
We've got a couple ideas from Brett
and now Taylor.
725
00:33:12,090 --> 00:33:13,191
Yeah, yeah.
726
00:33:13,191 --> 00:33:14,625
No, I do it all the time too.
727
00:33:14,625 --> 00:33:18,129
I read that, and you just had to, like,
look at myself in the mirror for a bit.
728
00:33:18,162 --> 00:33:19,764
Like, what's wrong with you? Like.
729
00:33:19,764 --> 00:33:20,732
Holy cow.
730
00:33:20,732 --> 00:33:21,632
What for?
731
00:33:21,632 --> 00:33:23,901
Something just to add to to help you out,
you know?
732
00:33:24,002 --> 00:33:27,171
And I don't know, like, I'm
still thinking about this for myself, but
733
00:33:27,171 --> 00:33:31,175
a tip that the this is out of the same
HPR article How to Stop Overthinking.
734
00:33:31,175 --> 00:33:32,043
So I'll share it with you
735
00:33:32,043 --> 00:33:34,512
and we'll put it in the show notes as well
so folks can access it.
736
00:33:34,512 --> 00:33:36,581
One of the tips was, you know,
737
00:33:36,581 --> 00:33:40,718
instead of giving yourself deadlines
for objectives
738
00:33:40,718 --> 00:33:44,589
or tasks, you set yourselves deadlines
for making the choice.
739
00:33:44,622 --> 00:33:47,191
So like, instead of saying,
I'm going to finish this
740
00:33:47,191 --> 00:33:50,428
by by X amount of time,
try to put it out of your mind
741
00:33:50,428 --> 00:33:55,033
and just say, I'm going to decide
what I'm going to do with this by date.
742
00:33:55,066 --> 00:33:55,733
Right?
743
00:33:55,733 --> 00:33:59,170
And then as soon as you make the decision,
it kind of becomes just execution.
744
00:33:59,203 --> 00:34:01,305
So instead of thinking,
oh, what's the priority?
745
00:34:01,305 --> 00:34:02,707
How do I juggle this?
746
00:34:02,707 --> 00:34:06,044
Like, Oh, yeah, I'll have more time
for this next week,
747
00:34:06,044 --> 00:34:07,545
try to put all that out of your head.
748
00:34:07,545 --> 00:34:09,047
And as soon as you know you do something,
749
00:34:09,047 --> 00:34:11,382
just say, Look,
I've got time on the calendar.
750
00:34:11,382 --> 00:34:14,385
Wednesday at noon, I'm going to choose
what to do about this thing
751
00:34:14,519 --> 00:34:17,522
and just keep going about what
you're going to do ahead of time.
752
00:34:17,855 --> 00:34:21,726
So I'm still thinking about I would
actually execute that in real life.
753
00:34:21,726 --> 00:34:24,929
But the punch line is don't set deadlines
for the thing.
754
00:34:24,929 --> 00:34:27,331
Set deadlines for your choices.
Okay? Yeah.
755
00:34:27,498 --> 00:34:30,334
Do you have an example
that you've used to think through this?
756
00:34:30,334 --> 00:34:31,836
An example?
757
00:34:31,836 --> 00:34:35,606
Not not really like I've been trying,
but if I were to try to spitball
758
00:34:35,606 --> 00:34:37,875
one out loud,
I think about the presentation.
759
00:34:37,875 --> 00:34:40,778
I've had to make many presentations
in my professional life
760
00:34:40,778 --> 00:34:44,482
and typically the things
that are being requested, right?
761
00:34:44,482 --> 00:34:45,583
So I'll have a supervisor.
762
00:34:45,583 --> 00:34:49,253
Taylor Can you present on this initiative
763
00:34:49,253 --> 00:34:52,890
at the quarterly stand up in two weeks
and I'll say yes.
764
00:34:53,191 --> 00:34:55,359
So there's your deadline.
You got two weeks, right?
765
00:34:55,359 --> 00:34:57,795
But I've got my day job,
I've got other things to manage,
766
00:34:57,795 --> 00:34:59,063
I've got my outside life.
767
00:34:59,063 --> 00:35:04,001
So instead of saying, okay,
I've got two weeks to do this all budget,
768
00:35:04,001 --> 00:35:07,905
an hour or week or, you know, whatever
or hour a day or something on this,
769
00:35:07,905 --> 00:35:12,076
I just as soon say,
look, I'll put this decision off
770
00:35:12,276 --> 00:35:14,445
on terms of like
how I'll build this presentation,
771
00:35:14,479 --> 00:35:16,347
how much time it's going to take,
whatever.
772
00:35:16,347 --> 00:35:16,914
I know it's
773
00:35:16,914 --> 00:35:21,185
not going to take me two weeks,
but I'm going to decide on Friday, right?
774
00:35:21,419 --> 00:35:24,622
I'm going to just like let this week
go by and on Friday
775
00:35:24,622 --> 00:35:28,793
I'll make a choice on how
I decide to execute this whole thing.
776
00:35:28,793 --> 00:35:31,629
And then from there, you know,
kind of maybe map something out
777
00:35:31,829 --> 00:35:34,098
in terms of the content
or make a framework
778
00:35:34,098 --> 00:35:35,633
and then just start to execute.
779
00:35:35,633 --> 00:35:39,704
But I know it's not a great example,
but I'm I'm still working through like,
780
00:35:39,704 --> 00:35:45,309
how do I make deadline choices instead of
tasks, deadline deadline for tasks?
781
00:35:45,376 --> 00:35:50,248
Yeah, this feels a little bit like agile
methodologies where, I mean,
782
00:35:50,248 --> 00:35:54,252
you typically what you're going to do
is if you have a sprint in the tech world.
783
00:35:54,252 --> 00:35:58,322
So a period of time, the two weeks,
for example, you're like, here's
784
00:35:58,322 --> 00:36:02,126
here's all the tasks that we want to try
to get done in this two weeks.
785
00:36:02,126 --> 00:36:06,631
Everything else we know we have to get to,
but it's going to sit in some lower
786
00:36:06,631 --> 00:36:11,435
fidelity state where we haven't like
made the decisions of how to do things.
787
00:36:11,435 --> 00:36:13,471
We just know that thing has to get done.
788
00:36:13,471 --> 00:36:15,573
What were we deciding
on? Right now? It's here.
789
00:36:15,573 --> 00:36:18,209
The top ten priority
things we're going to do right now.
790
00:36:18,476 --> 00:36:19,977
We're going to figure out
how to get that done
791
00:36:19,977 --> 00:36:21,712
and then we're going to adjust later.
792
00:36:21,712 --> 00:36:23,281
But that's a very process.
793
00:36:23,281 --> 00:36:28,352
Heavy way to think, at least this for me,
making decisions that I'm trying to think
794
00:36:28,352 --> 00:36:33,291
practically through how I could apply that
to just even making decisions at work.
795
00:36:33,291 --> 00:36:34,625
And I know I know it's a.
796
00:36:34,625 --> 00:36:39,897
I think the example you use right there,
though, is, is also many decisions, right?
797
00:36:39,897 --> 00:36:40,298
Yeah.
798
00:36:40,298 --> 00:36:41,866
I mean, if you're if you're making
if you're
799
00:36:41,866 --> 00:36:45,937
trying to build a two week sprint
for your employees, you know,
800
00:36:45,937 --> 00:36:47,972
and all the things
that are going to get accomplished,
801
00:36:47,972 --> 00:36:49,941
I mean that's a lot of decisions.
802
00:36:49,941 --> 00:36:50,241
Yeah.
803
00:36:50,241 --> 00:36:53,945
Versus maybe saying, hey,
we've got a two week sprint coming up.
804
00:36:53,945 --> 00:36:57,415
I'm going to give myself until Tuesday
to decide what the you know, like
805
00:36:57,782 --> 00:37:01,719
I want those topics are and
then taking it off in bite sized chunks,
806
00:37:02,053 --> 00:37:06,390
knowing that you'll still have a lot
of decisions around every chunk of time.
807
00:37:06,390 --> 00:37:09,260
Right. Right. And something you said
just clicked in my brain.
808
00:37:09,260 --> 00:37:12,597
I think I think the objective here is it's
almost like you're going
809
00:37:12,597 --> 00:37:13,864
to go through the same process.
810
00:37:13,864 --> 00:37:15,900
You're going
to make the same amount of decisions,
811
00:37:16,067 --> 00:37:17,702
but it's almost like you're deciding
812
00:37:17,702 --> 00:37:21,439
not to spend the energy on that
until you need to.
813
00:37:21,439 --> 00:37:23,641
Are you ready to write more like a brain
hack?
814
00:37:23,641 --> 00:37:25,876
Yeah,
that's a good way of thinking about it.
815
00:37:26,143 --> 00:37:28,779
Brain hack. I mean, a lot of that is brain
hacks, right?
816
00:37:28,779 --> 00:37:31,515
That were a lot of what we talked
about has to be brain hacks.
817
00:37:31,515 --> 00:37:32,850
It's because we're never,
818
00:37:32,850 --> 00:37:35,720
ever going to be able
to keep up with demands all the time.
819
00:37:35,720 --> 00:37:40,291
So know and if you're if you're putting
some thought into how to think.
820
00:37:41,058 --> 00:37:41,759
Meta.
821
00:37:41,759 --> 00:37:44,262
Maybe, you know, you can move yourself
along a little bit faster.
822
00:37:44,395 --> 00:37:48,733
So Brett Taylor gave some really mind
blowing thoughts there on this.
823
00:37:48,733 --> 00:37:51,569
What is your research
drum up about decision fatigue?
824
00:37:51,769 --> 00:37:54,772
One of the
the funniest things I came across, it's
825
00:37:54,772 --> 00:37:57,575
not even necessarily funny,
but it's that's fun to read.
826
00:37:57,908 --> 00:38:01,412
There was a study,
I think it was in the nineties by this guy
827
00:38:01,412 --> 00:38:05,583
named Bower Meister,
and he had a study of 67 people
828
00:38:06,017 --> 00:38:08,786
threw in a room with freshly baked cookies
829
00:38:08,786 --> 00:38:12,156
and then they said,
basically, you guys can eat these,
830
00:38:13,124 --> 00:38:14,058
you guys can
831
00:38:14,058 --> 00:38:17,061
eat these,
but you can eat radishes, right?
832
00:38:17,061 --> 00:38:22,333
And so he created this really weird
atmosphere where people had to abstain
833
00:38:22,333 --> 00:38:24,902
and make the decision
not to eat the cookies over and over.
834
00:38:24,902 --> 00:38:27,271
The ones that ate
the radishes actually resented
835
00:38:27,271 --> 00:38:30,308
the fact that they ate radishes
and wanted the cookies even more.
836
00:38:30,308 --> 00:38:32,476
There was even fun stories in the article,
837
00:38:32,476 --> 00:38:35,579
which I'll put in the show notes
about people staring at the glass
838
00:38:35,780 --> 00:38:39,150
like longingly for cookies
because they're like, Oh, radishes.
839
00:38:39,150 --> 00:38:41,052
But at the end of this,
what they didn't know
840
00:38:41,052 --> 00:38:42,520
is they threw some puzzles at them
841
00:38:42,520 --> 00:38:45,256
and the people that had to abstain
from eating the cookies.
842
00:38:45,589 --> 00:38:48,693
Even worse, the ones that ate
the radishes, the ones that couldn't
843
00:38:48,693 --> 00:38:52,830
eat the cookies, more trouble
doing the puzzles at the end of the day,
844
00:38:52,830 --> 00:38:57,134
because they have spent so time and energy
not eating cookies.
845
00:38:57,134 --> 00:39:01,672
Making that actual decision sums up a lot
of things we talked about includes food.
846
00:39:01,706 --> 00:39:04,542
You know, if you think about it,
the end of your business day,
847
00:39:04,575 --> 00:39:08,312
all the decisions you make and I'm going
to bring this back to me and my wife.
848
00:39:08,412 --> 00:39:09,113
I do that.
849
00:39:09,113 --> 00:39:11,549
I walk upstairs fresh out of work.
850
00:39:11,549 --> 00:39:13,918
What's for dinner like? Oh, my.
851
00:39:13,918 --> 00:39:15,753
A, they don't care.
852
00:39:15,753 --> 00:39:17,855
Just throw something in my mouth.
853
00:39:17,855 --> 00:39:19,023
Tell me what to do.
854
00:39:19,023 --> 00:39:19,890
I'll make dinner.
855
00:39:19,890 --> 00:39:22,526
I'd rather make dinner
than have to make this decision right now.
856
00:39:22,560 --> 00:39:24,061
Right. And. And she feels the same way.
857
00:39:24,061 --> 00:39:24,628
So it's.
858
00:39:24,628 --> 00:39:27,932
We've come to an agreement
that we tried not to ask that question.
859
00:39:28,265 --> 00:39:30,401
That's so it's a taboo topic. It is.
860
00:39:30,735 --> 00:39:32,370
And something so simple. Right.
861
00:39:32,370 --> 00:39:36,040
And you think about how this decision
fatigue can really affect
862
00:39:36,240 --> 00:39:38,576
all parts of your life in the pandemic.
863
00:39:38,576 --> 00:39:40,511
All of a sudden,
there's a lot more decisions,
864
00:39:40,511 --> 00:39:43,514
maybe there's more stress,
and you're running out of your find out
865
00:39:43,514 --> 00:39:45,182
willpower at noon.
866
00:39:45,182 --> 00:39:47,485
You can't even make it through
a full day of work, Right?
867
00:39:47,752 --> 00:39:50,287
So what does that mean for a business?
868
00:39:50,287 --> 00:39:53,257
You can't just say
productivity is down right now,
869
00:39:53,958 --> 00:39:56,627
you know, to 85%
and it's due to remote work.
870
00:39:57,027 --> 00:39:58,662
It's just not true. Yeah.
871
00:39:58,662 --> 00:40:00,765
How do you actually address
that as a business?
872
00:40:01,232 --> 00:40:04,802
So the first thing that I wonder
873
00:40:04,969 --> 00:40:08,639
when that question
is actually another question and it is
874
00:40:08,639 --> 00:40:12,309
who's making decisions and how is that
spread out amongst organization?
875
00:40:12,543 --> 00:40:14,478
I'm going to kick this one to, Ben,
because I'm
876
00:40:14,478 --> 00:40:16,247
I'm a little fatigued at the moment.
877
00:40:16,247 --> 00:40:17,448
So funny. Yeah.
878
00:40:17,448 --> 00:40:19,383
No, I would love Ben's take on this.
879
00:40:19,383 --> 00:40:23,854
And what I'm getting at, Ben, is like
the theory, the hypothesis in my head
880
00:40:23,921 --> 00:40:28,292
is that the people making decisions aren't
plentiful enough,
881
00:40:28,292 --> 00:40:32,530
not for lack of having people
to make decisions, but for not having
882
00:40:32,530 --> 00:40:35,733
maybe that trust or level of delegation
883
00:40:35,733 --> 00:40:38,769
granted throughout an entire organization.
884
00:40:38,769 --> 00:40:41,472
Is your decision making too concentrated?
885
00:40:41,505 --> 00:40:42,740
Yeah, I would think about that.
886
00:40:42,740 --> 00:40:45,576
A frame that as our people are empowered
887
00:40:46,210 --> 00:40:50,347
to make decisions and if power,
if people are empowered to make decisions
888
00:40:50,347 --> 00:40:56,020
and they don't have to ask so many,
if you have a line of ten people, right.
889
00:40:56,020 --> 00:40:59,924
And if every person is kicking
X number of questions up
890
00:40:59,924 --> 00:41:04,061
the chain, you can see you end up
getting an overload there, Right?
891
00:41:04,094 --> 00:41:06,330
So I think a lot of it would be
892
00:41:06,330 --> 00:41:10,334
comes down to the fact that people
are not empowered to make decisions.
893
00:41:10,367 --> 00:41:10,835
The other thing
894
00:41:10,835 --> 00:41:14,905
I think about is that when get into
maybe a decision fatigue situation.
895
00:41:14,905 --> 00:41:19,243
Real quick, when you say empowerment,
are you saying people aren't delegating
896
00:41:19,243 --> 00:41:20,611
decisions well. Enough?
897
00:41:20,611 --> 00:41:24,615
I think maybe the the an organization
like the whole structure,
898
00:41:24,648 --> 00:41:29,954
people are not allowed or
maybe don't feel safe to make decisions.
899
00:41:30,221 --> 00:41:30,621
Okay.
900
00:41:30,621 --> 00:41:33,257
So that becomes a very top down culture
where.
901
00:41:33,691 --> 00:41:33,924
Okay.
902
00:41:33,924 --> 00:41:38,229
And and then they, of course, are pushing
hey, boss, I don't know what to do here.
903
00:41:38,229 --> 00:41:40,798
And they kick it up,
but they probably do know what to do.
904
00:41:40,831 --> 00:41:43,667
Right. And if they were empowered,
they could just do it right.
905
00:41:43,667 --> 00:41:47,171
As decision
fatigue sets in, then people also.
906
00:41:47,171 --> 00:41:51,542
The other problem is, is that
even if they are empowered, they start to
907
00:41:51,876 --> 00:41:56,113
second guess themselves, flip flopping,
get scared, and then what happens?
908
00:41:56,113 --> 00:41:58,349
You either do one or two things.
909
00:41:58,349 --> 00:42:01,986
You either push your decision out,
which just makes it worse.
910
00:42:01,986 --> 00:42:04,421
Or maybe, you know, Brett,
you said this earlier,
911
00:42:04,421 --> 00:42:08,325
you know, throwing good money after bad,
you may make a poor decision.
912
00:42:08,325 --> 00:42:10,561
But again, your I don't want to.
913
00:42:10,828 --> 00:42:12,129
Put your body in it that Yeah.
914
00:42:12,129 --> 00:42:14,231
You're you're bought in
and you don't want to admit
915
00:42:14,231 --> 00:42:16,734
that you screwed up
and especially you know
916
00:42:16,901 --> 00:42:20,804
like talking in the in the form of like
you hired somebody and we can you're like
917
00:42:20,838 --> 00:42:22,406
oh man, I made a poor decision.
918
00:42:22,406 --> 00:42:25,142
And instead of just addressing that
within a week, you.
919
00:42:25,409 --> 00:42:27,745
Well, too late now, here we go.
920
00:42:27,778 --> 00:42:29,346
It's a game of poker at that point.
921
00:42:29,346 --> 00:42:32,816
You like, end it in a and get a chase.
922
00:42:32,816 --> 00:42:34,051
Then here we go.
923
00:42:34,051 --> 00:42:37,021
So I don't think there's any easy answers.
924
00:42:37,021 --> 00:42:40,824
I mean, I think this is a very complex
and I think we had kind of talked about it
925
00:42:40,824 --> 00:42:43,794
and thought about it and then how much
this conversation has kind of
926
00:42:43,994 --> 00:42:47,698
opened my eyes to how big the situation is
927
00:42:47,998 --> 00:42:52,503
and how I am making it
exponentially worse for myself.
928
00:42:53,037 --> 00:42:55,239
That Tallulah got you. It did.
929
00:42:56,440 --> 00:42:57,608
And I got to I got some.
930
00:42:57,608 --> 00:42:59,643
Hot sauce, man.
931
00:42:59,910 --> 00:43:00,544
I got to go.
932
00:43:00,544 --> 00:43:04,515
I got to really I'm really going
to spend some time thinking about this
933
00:43:04,515 --> 00:43:08,252
for my own life
because I'm disturbed on how much time
934
00:43:08,719 --> 00:43:12,823
I've spent
pushing decisions down the road.
935
00:43:12,990 --> 00:43:17,928
Here's a book recommendation
real quick for you and for our listeners.
936
00:43:18,062 --> 00:43:21,932
I recommend and I use this,
I found it to be very helpful.
937
00:43:22,299 --> 00:43:26,503
It's called Getting Things Done
by David Allen,
938
00:43:26,503 --> 00:43:30,374
and it kind of is a it addresses
a couple of issues.
939
00:43:30,374 --> 00:43:35,012
It's not just about helping
you make decisions, but it really provides
940
00:43:35,245 --> 00:43:38,682
it provides a new kind of life process
for how you can help
941
00:43:38,682 --> 00:43:42,252
make your decisions, you know, through
not just work but life.
942
00:43:42,286 --> 00:43:44,488
And so I totally recommend it.
943
00:43:44,488 --> 00:43:45,923
It's it's a really good read.
944
00:43:45,923 --> 00:43:47,458
But if you're if you're getting ready
945
00:43:47,458 --> 00:43:49,693
to do some introspection,
it might might help.
946
00:43:49,860 --> 00:43:50,327
Okay.
947
00:43:50,327 --> 00:43:50,928
So, Brett,
948
00:43:50,928 --> 00:43:55,766
do you have any input or helpful
tips on how to address decision fatigue?
949
00:43:55,833 --> 00:44:00,037
You know, I don't mean a cop out
a little bit on a common answer.
950
00:44:00,037 --> 00:44:01,238
In this situation.
951
00:44:01,238 --> 00:44:05,809
You almost have to lean into empathy,
whereas as a leader of a company,
952
00:44:05,843 --> 00:44:07,011
you have to understand
953
00:44:07,011 --> 00:44:11,348
if willpower is finite,
energy is finite at the end of the day
954
00:44:11,348 --> 00:44:15,552
and you want people at your best,
you have to pay attention to their meters.
955
00:44:15,552 --> 00:44:18,889
You have to allow them to do things
that fill their cup,
956
00:44:18,889 --> 00:44:23,494
be It go to a Nuggets parade
or some special event, take a day off,
957
00:44:23,494 --> 00:44:27,264
take him out to lunch
and just talk about something different.
958
00:44:27,264 --> 00:44:30,534
We have to be better
about doing that in general.
959
00:44:30,534 --> 00:44:33,370
Otherwise
we're going to keep the pedal on the gas
960
00:44:33,370 --> 00:44:36,273
and we're just going
to burn the engine out over and over again
961
00:44:36,473 --> 00:44:39,777
and wonder why we spend so much money
at the car shop.
962
00:44:40,110 --> 00:44:40,444
You know?
963
00:44:40,444 --> 00:44:42,079
And what jumps out for me,
964
00:44:42,079 --> 00:44:47,251
I love that, Brett, and I want to double
down on that train of thought.
965
00:44:47,618 --> 00:44:51,989
I also want to encourage in something
that as well as like a board member,
966
00:44:51,989 --> 00:44:54,958
I would try to stresses it's
967
00:44:55,759 --> 00:44:58,128
important to allocate and spread.
968
00:44:59,096 --> 00:45:02,299
And Ben,
you kind of mentioned this earlier.
969
00:45:02,299 --> 00:45:05,769
It's up to an organization to help instill
a culture of trust to be able to do that
970
00:45:06,136 --> 00:45:10,641
and almost teach employees
and team members how to make decisions.
971
00:45:10,708 --> 00:45:14,611
It's it's not it's not even just enough
to have the culture of we trust you
972
00:45:14,611 --> 00:45:15,612
to make this decision.
973
00:45:15,612 --> 00:45:19,516
What this conversation
is really highlighting for me is you
974
00:45:19,516 --> 00:45:22,486
kind of have to help
those people and employees
975
00:45:22,519 --> 00:45:24,955
essentially develop strategies
around making decisions. Right.
976
00:45:25,255 --> 00:45:27,257
Understand
that there's not just one right answer.
977
00:45:27,257 --> 00:45:28,392
There's probably many.
978
00:45:28,392 --> 00:45:31,161
And so don't fatigue yourself on
trying to get it right.
979
00:45:31,161 --> 00:45:33,530
This resonates so well with me.
980
00:45:33,530 --> 00:45:34,798
Just sorry to interrupt.
981
00:45:34,798 --> 00:45:40,003
No, I have been in this place in my career
where it's I want more responsibility.
982
00:45:40,003 --> 00:45:41,772
I'm ready for more responsibility.
983
00:45:41,772 --> 00:45:43,707
And somebody says, fine, it's yours.
984
00:45:43,707 --> 00:45:46,376
And you're like, Whoa, wait,
what? Like, that's it.
985
00:45:46,410 --> 00:45:50,280
It's just my responsibility
now, with with no training, no thought
986
00:45:50,280 --> 00:45:54,985
process in that decision making at
that point is full of fear and anxiety.
987
00:45:54,985 --> 00:45:56,487
Absolutely right.
988
00:45:56,487 --> 00:46:00,157
Which brings it
I mean, you're going to extend that.
989
00:46:00,157 --> 00:46:04,161
But just imagine the fatigue level
of that person who just got that.
990
00:46:04,161 --> 00:46:07,097
And now they're overanalyzing everything
and they're again.
991
00:46:07,331 --> 00:46:08,398
Spinning out of control.
992
00:46:08,398 --> 00:46:10,768
It's almost like a personal pandemic,
if you will, of a sort
993
00:46:10,968 --> 00:46:12,169
of a very minor sense. Right.
994
00:46:12,169 --> 00:46:14,805
Like it's this huge thing
that just got dropped on your shoulders
995
00:46:15,239 --> 00:46:17,641
in addition to all the stuff
you do normally in a day.
996
00:46:17,641 --> 00:46:20,077
And now you've got
all these extra things to decide.
997
00:46:20,077 --> 00:46:22,679
So it's important to hand that down.
998
00:46:22,679 --> 00:46:25,115
I think it's great for development
and great for culture.
999
00:46:25,516 --> 00:46:28,318
We've got to do better at
when we're handing that down.
1000
00:46:28,318 --> 00:46:29,553
Help coach
1001
00:46:29,553 --> 00:46:33,957
how to make sure that that load isn't
so massive and that it's more manageable.
1002
00:46:33,957 --> 00:46:35,225
It will be more.
1003
00:46:35,225 --> 00:46:37,094
But here's how you can manage it
1004
00:46:37,094 --> 00:46:40,864
better and and teach you
how to make decisions more effectively.
1005
00:46:40,864 --> 00:46:44,701
Once again,
we suck at developing people who do.
1006
00:46:44,835 --> 00:46:45,903
Then any closing.
1007
00:46:45,903 --> 00:46:49,173
I want to challenge everyone to think
1008
00:46:49,173 --> 00:46:52,242
about the volume of decisions
they're making a day.
1009
00:46:52,342 --> 00:46:55,379
If nothing else, maybe acknowledge
1010
00:46:55,412 --> 00:46:59,583
that we are doing more
and thinking more than we than we should.
1011
00:46:59,583 --> 00:47:03,120
It sounds weird to say it that way,
but seriously, I mean, I think we're we're
1012
00:47:03,320 --> 00:47:06,657
we're putting maybe too much thought
into many decisions, into things.
1013
00:47:06,990 --> 00:47:11,161
You're you're saying
avoid some self-inflicted wounds. Yes.
1014
00:47:11,361 --> 00:47:12,796
Think about Parkinson's law.
1015
00:47:12,796 --> 00:47:16,700
Think about the ten, ten, ten exercise
we did earlier to kind of help like,
1016
00:47:16,700 --> 00:47:17,201
I love that.