Navigated to The 25-Year-Old CEO: When Succession Comes Too Soon - Transcript

The 25-Year-Old CEO: When Succession Comes Too Soon

Episode Transcript

1 00:00:00,599 --> 00:00:04,920 welcome to the art of succession podcast 2 00:00:02,639 --> 00:00:07,319 with Barrett young join us as we explore 3 00:00:04,920 --> 00:00:08,679 the strategies stories and insights that 4 00:00:07,319 --> 00:00:10,679 shape the Journey of leadership 5 00:00:08,679 --> 00:00:12,240 Transitions and business success no 6 00:00:10,679 --> 00:00:13,839 matter where you find yourself along the 7 00:00:12,240 --> 00:00:15,759 journey this is the podcast where you'll 8 00:00:13,839 --> 00:00:18,199 find the tools to make it happen I would 9 00:00:15,759 --> 00:00:20,359 get involved in other aspects like sales 10 00:00:18,199 --> 00:00:22,880 and whatnot but nowhere near to the 11 00:00:20,359 --> 00:00:24,840 extent that I am now you know retirement 12 00:00:22,880 --> 00:00:28,039 was something that he never thought he 13 00:00:24,840 --> 00:00:30,480 would do um you know we'll figure it out 14 00:00:28,039 --> 00:00:33,840 when we'll figure it out when the 15 00:00:30,480 --> 00:00:35,920 biggest lesson I learned was how to just 16 00:00:33,840 --> 00:00:37,600 put one foot in front of the other my 17 00:00:35,920 --> 00:00:40,239 name is Barrett young and this is the 18 00:00:37,600 --> 00:00:43,239 arst succession podcast my guest today 19 00:00:40,239 --> 00:00:46,320 is Garrett Noak president of lamothermic 20 00:00:43,239 --> 00:00:48,120 a Manufacturing Company in New York 21 00:00:46,320 --> 00:00:50,360 Garrett welcome to the artistic 22 00:00:48,120 --> 00:00:53,239 session thanks for having me 23 00:00:50,360 --> 00:00:56,719 Barrett so we've got a story that we're 24 00:00:53,239 --> 00:00:59,320 gonna unpack today uh your father was 25 00:00:56,719 --> 00:01:01,399 the president of the company and then he 26 00:00:59,320 --> 00:01:03,640 unfortunately passed what year did he 27 00:01:01,399 --> 00:01:06,520 pass in uh 28 00:01:03,640 --> 00:01:08,799 2022 okay so he passed just just under 29 00:01:06,520 --> 00:01:12,560 three years ago and you found yourself 30 00:01:08,799 --> 00:01:16,400 at the age of 25 taking over this 31 00:01:12,560 --> 00:01:19,280 Manufacturing Company um before we get 32 00:01:16,400 --> 00:01:22,799 into that what what's interested you in 33 00:01:19,280 --> 00:01:25,640 telling this story today on the artist 34 00:01:22,799 --> 00:01:27,759 succession um hopefully reaching the one 35 00:01:25,640 --> 00:01:30,119 person out there that's in my shoes and 36 00:01:27,759 --> 00:01:31,320 can look back and say 37 00:01:30,119 --> 00:01:33,640 you could do it 38 00:01:31,320 --> 00:01:35,759 too all right I appreciate that thank 39 00:01:33,640 --> 00:01:39,799 you so much for being open and candid in 40 00:01:35,759 --> 00:01:41,520 this interview so did your father start 41 00:01:39,799 --> 00:01:43,399 the company just tell me a little bit 42 00:01:41,520 --> 00:01:46,200 about the origin of the company quite 43 00:01:43,399 --> 00:01:47,479 briefly sure um yeah so we make 44 00:01:46,200 --> 00:01:51,399 investment 45 00:01:47,479 --> 00:01:55,159 castings um for commercial industrial 46 00:01:51,399 --> 00:01:58,079 use um anything you can think of dad 47 00:01:55,159 --> 00:02:01,079 founded the company back in 1976 he was 48 00:01:58,079 --> 00:02:04,119 working for the company that builts our 49 00:02:01,079 --> 00:02:06,600 induction furnaces that we used to melt 50 00:02:04,119 --> 00:02:09,560 um the metal and he was working for that 51 00:02:06,600 --> 00:02:11,599 company and um was getting a little 52 00:02:09,560 --> 00:02:14,239 stagnant in that role and said I I can 53 00:02:11,599 --> 00:02:18,400 do this whole casting thing too and went 54 00:02:14,239 --> 00:02:21,480 and uh built the company so he uh 55 00:02:18,400 --> 00:02:25,040 started in my grandparents basement and 56 00:02:21,480 --> 00:02:27,080 got a location here Cold Springs down 57 00:02:25,040 --> 00:02:28,879 the road couple years later moved to 58 00:02:27,080 --> 00:02:30,480 Pauling and now we're in Brewster we've 59 00:02:28,879 --> 00:02:33,800 been here for probably about 30 60 00:02:30,480 --> 00:02:36,640 something years so okay kind how it 61 00:02:33,800 --> 00:02:39,519 started so you grew up in this business 62 00:02:36,640 --> 00:02:41,760 then I did I've been running around this 63 00:02:39,519 --> 00:02:44,640 place since I was you know yay tall with 64 00:02:41,760 --> 00:02:47,599 my scooter and my old Sony 65 00:02:44,640 --> 00:02:51,000 Walkman okay did did Dad have any 66 00:02:47,599 --> 00:02:53,800 co-founders or anything or uh uh he 67 00:02:51,000 --> 00:02:57,959 started the business uh with a college 68 00:02:53,800 --> 00:03:00,760 roommate um and they 69 00:02:57,959 --> 00:03:03,120 saw different Visions for the business 70 00:03:00,760 --> 00:03:06,280 so they split ways my uncle joined the 71 00:03:03,120 --> 00:03:08,400 business so my father and my uncle uh 72 00:03:06,280 --> 00:03:12,080 really kind of built it from the ground 73 00:03:08,400 --> 00:03:16,560 up okay gotcha uh is your uncle still in 74 00:03:12,080 --> 00:03:20,080 the business or uh as of last year uh he 75 00:03:16,560 --> 00:03:22,879 is retired and it's me okay all right so 76 00:03:20,080 --> 00:03:25,959 your your father then wasn't 100% owner 77 00:03:22,879 --> 00:03:28,640 at the time of his passing correct but 78 00:03:25,959 --> 00:03:31,640 he was the acting president and and 79 00:03:28,640 --> 00:03:33,519 running the company that's correct okay 80 00:03:31,640 --> 00:03:35,280 uh had you been involved in the business 81 00:03:33,519 --> 00:03:38,959 tell me a little bit about your 82 00:03:35,280 --> 00:03:40,640 involvement up up until that point sure 83 00:03:38,959 --> 00:03:44,640 um like I said I've been running around 84 00:03:40,640 --> 00:03:48,640 these walls since I was a little kid and 85 00:03:44,640 --> 00:03:50,599 when I became 16 I started working in 86 00:03:48,640 --> 00:03:52,799 the business you know officially rather 87 00:03:50,599 --> 00:03:57,000 than just helping my dad push the button 88 00:03:52,799 --> 00:03:59,120 a kid um and I would come here after 89 00:03:57,000 --> 00:04:00,959 school when I was in high school and 90 00:03:59,120 --> 00:04:02,560 work a couple hours here a couple hours 91 00:04:00,959 --> 00:04:06,280 there I'd come in on the 92 00:04:02,560 --> 00:04:08,360 weekends uh then I went to college uh I 93 00:04:06,280 --> 00:04:11,200 graduated from senior news with a degree 94 00:04:08,360 --> 00:04:13,120 in mechanical engineering and during my 95 00:04:11,200 --> 00:04:16,160 college breaks I 96 00:04:13,120 --> 00:04:18,720 would come and work kind of like a 97 00:04:16,160 --> 00:04:20,840 engineering intern if you will when I 98 00:04:18,720 --> 00:04:24,040 graduated college I got hired full-time 99 00:04:20,840 --> 00:04:27,280 as a manufacturing engineer here and 100 00:04:24,040 --> 00:04:30,000 spent probably uh let's see if I do the 101 00:04:27,280 --> 00:04:34,639 math correctly about four years doing Ma 102 00:04:30,000 --> 00:04:37,320 up until Dad's passing okay so from 103 00:04:34,639 --> 00:04:39,800 teenage years it was your purpose to 104 00:04:37,320 --> 00:04:42,280 come into the family business then yeah 105 00:04:39,800 --> 00:04:44,039 it was kind of my intent um I was really 106 00:04:42,280 --> 00:04:45,680 big into computers when I was younger 107 00:04:44,039 --> 00:04:47,160 and I went off to school thinking I'm 108 00:04:45,680 --> 00:04:51,520 going to be a computer engineer I don't 109 00:04:47,160 --> 00:04:53,919 need this dirty manufacturing stuff and 110 00:04:51,520 --> 00:04:55,680 and then one day I had a professor that 111 00:04:53,919 --> 00:04:57,520 gave a presentation in mechanical 112 00:04:55,680 --> 00:04:59,280 engineering and I just sat there and at 113 00:04:57,520 --> 00:05:02,479 the end of the presentation I said what 114 00:04:59,280 --> 00:05:04,479 in the world am I doing this is so cool 115 00:05:02,479 --> 00:05:05,479 and um had I do it all again I'd 116 00:05:04,479 --> 00:05:06,960 probably gone to school for 117 00:05:05,479 --> 00:05:09,080 manufacturing engineering rather than 118 00:05:06,960 --> 00:05:11,000 mechanical engineering but yeah that's 119 00:05:09,080 --> 00:05:12,520 what kind of flipped the switch and one 120 00:05:11,000 --> 00:05:15,160 day I just kind of made the decision I 121 00:05:12,520 --> 00:05:18,800 think this is what I want to do and it 122 00:05:15,160 --> 00:05:22,160 still is what I want to do okay 123 00:05:18,800 --> 00:05:24,199 interesting um and give me just a 124 00:05:22,160 --> 00:05:26,960 ballpark on the size of the company like 125 00:05:24,199 --> 00:05:28,360 number of employees uh volume or 126 00:05:26,960 --> 00:05:30,240 anything like that that you're you're 127 00:05:28,360 --> 00:05:32,800 comfortable sharing sure 128 00:05:30,240 --> 00:05:38,080 um we've been as high as probably about 129 00:05:32,800 --> 00:05:40,639 130 people um currently we're about 130 00:05:38,080 --> 00:05:46,800 53 um when I took over the business we 131 00:05:40,639 --> 00:05:51,160 were at um about 70 in change um 2024 132 00:05:46,800 --> 00:05:54,000 was a slower year than I had liked um 133 00:05:51,160 --> 00:05:57,160 but we resided in a 50,000 foot facility 134 00:05:54,000 --> 00:06:01,240 we've run as much as three shifts almost 135 00:05:57,160 --> 00:06:03,240 247 for the most part um um we're about 136 00:06:01,240 --> 00:06:07,000 $12 137 00:06:03,240 --> 00:06:10,240 million okay are I mean do you have like 138 00:06:07,000 --> 00:06:12,520 large Supply or large customers or is it 139 00:06:10,240 --> 00:06:16,000 more small order like what's that look 140 00:06:12,520 --> 00:06:18,039 like um a little bit of everything um we 141 00:06:16,000 --> 00:06:20,479 have some very large customers that make 142 00:06:18,039 --> 00:06:22,240 things that you and I use every single 143 00:06:20,479 --> 00:06:24,759 day you see them all around the world in 144 00:06:22,240 --> 00:06:27,080 terms of automotive and I got the guy 145 00:06:24,759 --> 00:06:29,919 down the road that's rebuilding you know 146 00:06:27,080 --> 00:06:34,400 a barn and want some door handles made 147 00:06:29,919 --> 00:06:36,400 so uh everything in between okay so I'm 148 00:06:34,400 --> 00:06:39,240 I'm just trying to get a I'm trying to 149 00:06:36,400 --> 00:06:44,280 get some context here of what you're 150 00:06:39,240 --> 00:06:47,479 stepping into at at 25 years old so what 151 00:06:44,280 --> 00:06:49,400 I stepped into I'd say you know we're we 152 00:06:47,479 --> 00:06:53,120 haven't grown all that much about a12 153 00:06:49,400 --> 00:06:56,440 million company we had about 70 change 154 00:06:53,120 --> 00:06:59,639 employees running three 155 00:06:56,440 --> 00:07:02,280 shifts pretty stable other than like 156 00:06:59,639 --> 00:07:04,080 supply chain issues and covid and stuff 157 00:07:02,280 --> 00:07:06,240 like that so that's kind of what I what 158 00:07:04,080 --> 00:07:08,160 I stepped into I was going to say that's 159 00:07:06,240 --> 00:07:11,400 about the timeline it sounds oh yeah 160 00:07:08,160 --> 00:07:13,800 that was a um a painful time in terms of 161 00:07:11,400 --> 00:07:17,720 the supply chain and Co and everything 162 00:07:13,800 --> 00:07:21,080 yeah um but it's a wellestablished 163 00:07:17,720 --> 00:07:23,840 business um when I got into it I 164 00:07:21,080 --> 00:07:27,720 definitely saw room for improvement and 165 00:07:23,840 --> 00:07:30,280 there were some red flags in my 166 00:07:27,720 --> 00:07:32,360 mind but when Dad pass past it was kind 167 00:07:30,280 --> 00:07:34,879 of my first priority to take care of 168 00:07:32,360 --> 00:07:38,680 some of those things when I stepped in I 169 00:07:34,879 --> 00:07:41,240 was kind of like drinking out of a fire 170 00:07:38,680 --> 00:07:43,240 hose you know I had gone to school for 171 00:07:41,240 --> 00:07:44,639 engineering I think what I'd say is 172 00:07:43,240 --> 00:07:45,879 proficient in doing some of the 173 00:07:44,639 --> 00:07:48,280 engineering things 174 00:07:45,879 --> 00:07:50,800 here had no formal training and how to 175 00:07:48,280 --> 00:07:52,400 run a business or any of the legal or HR 176 00:07:50,800 --> 00:07:55,919 matters or anything like 177 00:07:52,400 --> 00:07:58,120 that yeah prior to his passing what was 178 00:07:55,919 --> 00:08:00,919 your what was your role were you a 179 00:07:58,120 --> 00:08:02,400 department head or shadowing him what 180 00:08:00,919 --> 00:08:04,840 what did that look like just a 181 00:08:02,400 --> 00:08:07,240 manufacturing engineer um I was 182 00:08:04,840 --> 00:08:08,120 developing processes for the products 183 00:08:07,240 --> 00:08:09,759 that we 184 00:08:08,120 --> 00:08:13,280 manufacture 185 00:08:09,759 --> 00:08:15,720 um from you know Soup To 186 00:08:13,280 --> 00:08:19,120 Nuts but that was really kind of it my 187 00:08:15,720 --> 00:08:21,520 Niche was in engineering and I would get 188 00:08:19,120 --> 00:08:24,680 involved in other aspects like sales and 189 00:08:21,520 --> 00:08:26,879 whatnot but now I near nowhere near to 190 00:08:24,680 --> 00:08:29,599 the extent that I am 191 00:08:26,879 --> 00:08:33,599 now so I was kind of just dipping my 192 00:08:29,599 --> 00:08:35,839 toes in the water dad didn't really have 193 00:08:33,599 --> 00:08:39,919 a succession plan which was kind of the 194 00:08:35,839 --> 00:08:42,560 hardest part for me gotcha but prior to 195 00:08:39,919 --> 00:08:45,240 that you were I mean how many mechanical 196 00:08:42,560 --> 00:08:48,200 engineers would you guys have on staff I 197 00:08:45,240 --> 00:08:51,519 mean one of 10 one of three what about 198 00:08:48,200 --> 00:08:53,640 one of three one of four okay gotcha so 199 00:08:51,519 --> 00:08:56,240 you're kind of in the middle even though 200 00:08:53,640 --> 00:08:57,519 you're you know the owner's kid and 201 00:08:56,240 --> 00:09:00,480 everything like that have been running 202 00:08:57,519 --> 00:09:04,320 around doing this for six years 203 00:09:00,480 --> 00:09:06,959 but so you don't have like department or 204 00:09:04,320 --> 00:09:08,920 budget uh responsibility or anything at 205 00:09:06,959 --> 00:09:12,120 this point no at that point no not at 206 00:09:08,920 --> 00:09:14,880 all okay um and your father passed of 207 00:09:12,120 --> 00:09:18,560 cancer correct yeah he lost his third 208 00:09:14,880 --> 00:09:21,920 battle unfortunately I'm sorry uh how 209 00:09:18,560 --> 00:09:26,760 how many years has had he been uh 210 00:09:21,920 --> 00:09:30,360 fighting this um so he got red 211 00:09:26,760 --> 00:09:32,720 diagnosed um with cancer in 20 20 so on 212 00:09:30,360 --> 00:09:36,279 top of Co which was a nightmare in 213 00:09:32,720 --> 00:09:41,160 itself um that's when he was diagnosed 214 00:09:36,279 --> 00:09:44,000 so we spent you know two and change 215 00:09:41,160 --> 00:09:47,320 years battling what everyone else was 216 00:09:44,000 --> 00:09:49,680 battling in terms of the world of Co and 217 00:09:47,320 --> 00:09:54,079 whatnot and we were battling you know 218 00:09:49,680 --> 00:09:56,600 dad being sick let you know Co aside 219 00:09:54,079 --> 00:09:56,600 imuno 220 00:09:57,000 --> 00:10:03,440 compromised a difficult way of living 221 00:09:59,920 --> 00:10:05,240 if you will um it was a very emotional 222 00:10:03,440 --> 00:10:07,519 time in my life and you know when I 223 00:10:05,240 --> 00:10:10,519 think about it it's still 224 00:10:07,519 --> 00:10:10,519 emotional 225 00:10:10,560 --> 00:10:17,839 but it was something 226 00:10:14,640 --> 00:10:22,720 that you know you do the best you 227 00:10:17,839 --> 00:10:27,240 can yeah prior to that his first two uh 228 00:10:22,720 --> 00:10:29,839 bouts with with cancer I mean were you a 229 00:10:27,240 --> 00:10:31,880 a child when he first was diagnosed 230 00:10:29,839 --> 00:10:34,200 yeah I was a child I don't remember how 231 00:10:31,880 --> 00:10:36,680 what age I was but I I was too young to 232 00:10:34,200 --> 00:10:38,040 understand um and it was difficult on my 233 00:10:36,680 --> 00:10:40,320 mom 234 00:10:38,040 --> 00:10:42,360 and my brother was a little bit too 235 00:10:40,320 --> 00:10:44,720 young to understand but my sister 236 00:10:42,360 --> 00:10:46,440 understood by the time I understood what 237 00:10:44,720 --> 00:10:49,880 had happened it had happened and you 238 00:10:46,440 --> 00:10:51,279 know he was in remission for you know 18 239 00:10:49,880 --> 00:10:54,279 years or something like that I don't 240 00:10:51,279 --> 00:10:57,560 know the exact amount okay almost your 241 00:10:54,279 --> 00:11:00,000 entire life then yeah yeah and 242 00:10:57,560 --> 00:11:02,880 um um his second 243 00:11:00,000 --> 00:11:05,360 battle was when I was in college 244 00:11:02,880 --> 00:11:07,959 so we thought that kind of cleared up 245 00:11:05,360 --> 00:11:09,639 and then it progressed into a different 246 00:11:07,959 --> 00:11:11,880 or was a you know it became a different 247 00:11:09,639 --> 00:11:13,720 type of cancer so it was you know we're 248 00:11:11,880 --> 00:11:17,560 going down the road this way and it said 249 00:11:13,720 --> 00:11:17,560 well we're going that way type of 250 00:11:17,600 --> 00:11:21,920 deal 251 00:11:19,560 --> 00:11:25,880 okay I appreciate you sharing that I 252 00:11:21,920 --> 00:11:30,240 know it's it's touchy and emotional sure 253 00:11:25,880 --> 00:11:33,519 um so you you came in sounds like right 254 00:11:30,240 --> 00:11:37,279 before the third bout with cancer 255 00:11:33,519 --> 00:11:39,920 started again yep and and you said he 256 00:11:37,279 --> 00:11:43,440 passed without a succession plan 257 00:11:39,920 --> 00:11:45,120 so I I I mean succession planning for 258 00:11:43,440 --> 00:11:47,120 any business owner is hard enough 259 00:11:45,120 --> 00:11:49,800 already we don't want to you know we 260 00:11:47,120 --> 00:11:53,000 don't want to admit that there's an end 261 00:11:49,800 --> 00:11:56,440 out there um I imagine fighting cancer 262 00:11:53,000 --> 00:11:59,000 you just have to stay optimistic and not 263 00:11:56,440 --> 00:12:00,880 give in to that is that is that why he 264 00:11:59,000 --> 00:12:04,760 was wasn't putting he wasn't 265 00:12:00,880 --> 00:12:04,760 prioritizing succession planning do you 266 00:12:04,920 --> 00:12:08,920 think can't really tell you what was 267 00:12:07,040 --> 00:12:11,920 going through his head other than it 268 00:12:08,920 --> 00:12:16,440 wasn't um on the top of his to-do list 269 00:12:11,920 --> 00:12:18,560 my dad like me loved what he did and you 270 00:12:16,440 --> 00:12:21,399 know retirement was something that he 271 00:12:18,560 --> 00:12:23,360 never thought he would do um you know 272 00:12:21,399 --> 00:12:26,760 we'll figure it out when we'll figure it 273 00:12:23,360 --> 00:12:30,440 out when well when came and 274 00:12:26,760 --> 00:12:32,639 gone so it wasn't something that he was 275 00:12:30,440 --> 00:12:34,839 really 276 00:12:32,639 --> 00:12:38,880 um thinking 277 00:12:34,839 --> 00:12:41,079 about okay how much planning had he done 278 00:12:38,880 --> 00:12:44,800 I mean had he had he put anything in 279 00:12:41,079 --> 00:12:48,600 place is it like a 20-year-old will 280 00:12:44,800 --> 00:12:52,480 or uh yeah we had a you know he had a 281 00:12:48,600 --> 00:12:55,240 will um but it really didn't do much in 282 00:12:52,480 --> 00:12:57,279 terms of me figuring out anything with 283 00:12:55,240 --> 00:13:00,760 the business there was 284 00:12:57,279 --> 00:13:04,600 a um 285 00:13:00,760 --> 00:13:05,800 you know outdated drafts of things but 286 00:13:04,600 --> 00:13:09,320 nothing too 287 00:13:05,800 --> 00:13:11,560 crazy gotcha so I mean if we can can we 288 00:13:09,320 --> 00:13:14,560 talk about this for a little bit because 289 00:13:11,560 --> 00:13:16,399 a lot of people think you know wills and 290 00:13:14,560 --> 00:13:17,760 Estates and trusts and things like that 291 00:13:16,399 --> 00:13:20,519 and they think oh if I just write it 292 00:13:17,760 --> 00:13:21,399 down in that it's going to take care of 293 00:13:20,519 --> 00:13:25,079 the 294 00:13:21,399 --> 00:13:28,040 family but business owners need an 295 00:13:25,079 --> 00:13:31,199 operations plan I mean there's oh that's 296 00:13:28,040 --> 00:13:32,519 the majority of it in my opinion um 297 00:13:31,199 --> 00:13:34,639 doesn't matter what you put down on 298 00:13:32,519 --> 00:13:36,720 paper if you don't have a plan to 299 00:13:34,639 --> 00:13:39,519 execute who cares what's on paper you 300 00:13:36,720 --> 00:13:41,720 won't be able to do it yeah especially 301 00:13:39,519 --> 00:13:44,320 if if you don't have a family member 302 00:13:41,720 --> 00:13:46,440 involved in the business or signing 303 00:13:44,320 --> 00:13:49,440 power over checks and bank accounts and 304 00:13:46,440 --> 00:13:51,720 things like that um it could take months 305 00:13:49,440 --> 00:13:56,360 to try to unfreeze assets or get in 306 00:13:51,720 --> 00:13:59,120 contact with a with a um Trustee of a 307 00:13:56,360 --> 00:14:02,920 any estate plan but you've got payroll 308 00:13:59,120 --> 00:14:04,800 coming up this next week so yeah um 309 00:14:02,920 --> 00:14:07,320 lessons learned that you want to share 310 00:14:04,800 --> 00:14:12,480 or re or just enforce from 311 00:14:07,320 --> 00:14:14,680 that um the biggest lesson I learned was 312 00:14:12,480 --> 00:14:18,560 how to just put one foot in front of the 313 00:14:14,680 --> 00:14:21,720 other every day for quite a long time 314 00:14:18,560 --> 00:14:24,600 until I was starting to feel confident 315 00:14:21,720 --> 00:14:28,040 in what I was doing U we 316 00:14:24,600 --> 00:14:30,040 have had and still have u a wonderful 317 00:14:28,040 --> 00:14:33,079 team that helped me 318 00:14:30,040 --> 00:14:34,920 get through it um to a point where I 319 00:14:33,079 --> 00:14:37,399 felt a little bit more 320 00:14:34,920 --> 00:14:39,040 stable but the biggest lesson I take 321 00:14:37,399 --> 00:14:41,279 away like I said is just learning how to 322 00:14:39,040 --> 00:14:41,279 keep 323 00:14:41,320 --> 00:14:52,279 going a a a good therapist and um some 324 00:14:47,040 --> 00:14:52,279 good hard work goes a long way and 325 00:14:53,399 --> 00:14:58,440 organization learn as much as you can 326 00:14:56,000 --> 00:15:02,320 every day because you don't want to be 327 00:14:58,440 --> 00:15:02,320 rushed to do at all a short period of 328 00:15:02,480 --> 00:15:08,480 time I mean if you don't want to please 329 00:15:05,240 --> 00:15:12,720 stop me sure but talk me through that 330 00:15:08,480 --> 00:15:15,320 first month after he passed I mean you 331 00:15:12,720 --> 00:15:16,920 have to wake up you have to go in and 332 00:15:15,320 --> 00:15:19,480 then you also have employees who've 333 00:15:16,920 --> 00:15:23,079 probably been working with them for 15 334 00:15:19,480 --> 00:15:27,680 20 maybe even 40 years at this point and 335 00:15:23,079 --> 00:15:29,759 you have to get them to show up and do 336 00:15:27,680 --> 00:15:32,839 the work I mean was there grief 337 00:15:29,759 --> 00:15:37,199 counselor involved for the team or just 338 00:15:32,839 --> 00:15:39,880 a lot of touching checking in and um a 339 00:15:37,199 --> 00:15:44,319 lot of checking in yeah I'll tell you as 340 00:15:39,880 --> 00:15:44,319 as much as I can from the beginning 341 00:15:44,720 --> 00:15:51,839 um I remember the morning that dead had 342 00:15:49,199 --> 00:15:53,759 passed and we got a call from the doctor 343 00:15:51,839 --> 00:15:57,440 saying you know this was the 344 00:15:53,759 --> 00:16:00,680 end and that for me is where it started 345 00:15:57,440 --> 00:16:03,680 um obviously took the day off 346 00:16:00,680 --> 00:16:06,880 and we waited for the end to come it was 347 00:16:03,680 --> 00:16:06,880 kind of slow and 348 00:16:07,279 --> 00:16:15,560 painful I took about two days off to 349 00:16:11,519 --> 00:16:18,920 grieve and I came into the 350 00:16:15,560 --> 00:16:22,639 office and that's when I said all right 351 00:16:18,920 --> 00:16:22,639 it's it's time to keep 352 00:16:22,720 --> 00:16:30,680 going everyone here was holding the 353 00:16:26,160 --> 00:16:32,560 weight for me and my uncle was here and 354 00:16:30,680 --> 00:16:36,160 he said all right Garrett it's time to 355 00:16:32,560 --> 00:16:39,199 go you I said all right let's do it and 356 00:16:36,160 --> 00:16:43,000 the next you know several weeks it was 357 00:16:39,199 --> 00:16:46,480 all right well Dad has a empty desk here 358 00:16:43,000 --> 00:16:48,199 um what do I do with that I spent a lot 359 00:16:46,480 --> 00:16:50,160 of time cleaning the desk because Dad 360 00:16:48,199 --> 00:16:53,600 has all these files what are 361 00:16:50,160 --> 00:16:56,199 these went through those 362 00:16:53,600 --> 00:16:58,199 um yeah I was checking in with myself 363 00:16:56,199 --> 00:17:00,639 checking in with the people that work 364 00:16:58,199 --> 00:17:02,880 for me you know 365 00:17:00,639 --> 00:17:05,319 it was a difficult time for 366 00:17:02,880 --> 00:17:07,679 everyone but everyone kind of stood on 367 00:17:05,319 --> 00:17:10,000 each other's shoulders it 368 00:17:07,679 --> 00:17:11,919 was you know this is what Dad would have 369 00:17:10,000 --> 00:17:14,959 wanted dad would want would have wanted 370 00:17:11,919 --> 00:17:17,079 us to do it this way and while you know 371 00:17:14,959 --> 00:17:19,679 that's kind of hard in today's way of 372 00:17:17,079 --> 00:17:23,400 thinking at the you know immediate month 373 00:17:19,679 --> 00:17:27,240 after his passing was 374 00:17:23,400 --> 00:17:28,960 um you know let's let's make Dad proud 375 00:17:27,240 --> 00:17:32,440 and let's keep you know doing the thing 376 00:17:28,960 --> 00:17:34,840 I need to get done and uh it was 377 00:17:32,440 --> 00:17:37,480 probably a week or two after that I said 378 00:17:34,840 --> 00:17:39,400 all right I need to learn what to do 379 00:17:37,480 --> 00:17:40,480 like I said we have a team that that 380 00:17:39,400 --> 00:17:44,160 kept me 381 00:17:40,480 --> 00:17:47,120 going but a lot of the the growing pains 382 00:17:44,160 --> 00:17:49,840 were me figuring it 383 00:17:47,120 --> 00:17:54,120 out and you 384 00:17:49,840 --> 00:17:56,000 know kind of by the way it goes making 385 00:17:54,120 --> 00:17:59,080 it my own 386 00:17:56,000 --> 00:18:01,480 style I I didn't have a whole lot of 387 00:17:59,080 --> 00:18:03,880 time working with my dad in the capacity 388 00:18:01,480 --> 00:18:06,760 of what it means to run a business I had 389 00:18:03,880 --> 00:18:09,200 time with him doing engineering related 390 00:18:06,760 --> 00:18:10,559 projects but I have no idea what my dad 391 00:18:09,200 --> 00:18:13,880 would have said on half the things I 392 00:18:10,559 --> 00:18:13,880 needed to ask him about running a 393 00:18:14,200 --> 00:18:19,600 business so who I mean who were you able 394 00:18:17,120 --> 00:18:21,360 to lean on during this time had your 395 00:18:19,600 --> 00:18:26,240 uncle had any experience running the 396 00:18:21,360 --> 00:18:28,600 business too or um advisor CPA anything 397 00:18:26,240 --> 00:18:30,960 attorney yeah I had a a good amount of 398 00:18:28,600 --> 00:18:34,280 people people um our general manager 399 00:18:30,960 --> 00:18:37,280 that was running the plant for you 400 00:18:34,280 --> 00:18:40,159 know 30 about 30 years or something at 401 00:18:37,280 --> 00:18:42,760 the time really has a good grasp on the 402 00:18:40,159 --> 00:18:45,320 way the business runs and my uncle was 403 00:18:42,760 --> 00:18:48,480 here you know doing the 404 00:18:45,320 --> 00:18:50,760 same most of the the key managers I have 405 00:18:48,480 --> 00:18:55,120 were the ones 406 00:18:50,760 --> 00:18:57,120 that held their own and helped me create 407 00:18:55,120 --> 00:19:00,720 my own 408 00:18:57,120 --> 00:19:00,720 way my my first 409 00:19:01,120 --> 00:19:06,919 goal probably in the six the six months 410 00:19:03,799 --> 00:19:10,400 after my Dad's passing for me mentally 411 00:19:06,919 --> 00:19:13,520 was you know stabilize what what do I 412 00:19:10,400 --> 00:19:16,600 need to do to stabilize because I felt 413 00:19:13,520 --> 00:19:19,240 very unstable at the time you know I 414 00:19:16,600 --> 00:19:21,640 didn't know what I didn't know and U it 415 00:19:19,240 --> 00:19:21,640 was a 416 00:19:22,360 --> 00:19:29,799 rapid exercise and learning of learning 417 00:19:25,919 --> 00:19:32,440 the things I I I don't know 418 00:19:29,799 --> 00:19:37,039 I I mean a company of 70 you've you've 419 00:19:32,440 --> 00:19:39,080 got to have systems and HR and um 420 00:19:37,039 --> 00:19:41,640 accounting department sales different 421 00:19:39,080 --> 00:19:43,360 kinds of things am I am I correct in 422 00:19:41,640 --> 00:19:45,919 that and so those things had been set up 423 00:19:43,360 --> 00:19:48,840 in advance and kind of just leaned on 424 00:19:45,919 --> 00:19:50,679 those some of the things some of them 425 00:19:48,840 --> 00:19:52,280 not so much you know we don't have an 426 00:19:50,679 --> 00:19:54,679 accounting department we have somebody 427 00:19:52,280 --> 00:19:56,640 that does accounting that interfaces 428 00:19:54,679 --> 00:19:59,000 with our accountants and you know same 429 00:19:56,640 --> 00:20:02,080 thing with HR and their sales team was 430 00:19:59,000 --> 00:20:05,440 one at the time so like I didn't have 431 00:20:02,080 --> 00:20:08,720 these big you know giant teams of 432 00:20:05,440 --> 00:20:11,360 people but I had people and so they just 433 00:20:08,720 --> 00:20:13,679 kept doing while you're taking these six 434 00:20:11,360 --> 00:20:15,760 months to stabilize they're just kind of 435 00:20:13,679 --> 00:20:17,760 business as usual trying to keep things 436 00:20:15,760 --> 00:20:19,559 going the way that they had been going 437 00:20:17,760 --> 00:20:21,440 yeah I'd say that's a good description 438 00:20:19,559 --> 00:20:22,320 of it it was you know we do have systems 439 00:20:21,440 --> 00:20:25,679 and 440 00:20:22,320 --> 00:20:28,440 processes that kept things going yeah 441 00:20:25,679 --> 00:20:32,280 like you said you know business as usual 442 00:20:28,440 --> 00:20:34,240 um but from a leadership of the business 443 00:20:32,280 --> 00:20:36,960 standpoint that's really where I needed 444 00:20:34,240 --> 00:20:39,159 to to fill the gaps because anyone knows 445 00:20:36,960 --> 00:20:42,960 you know how to follow the directions 446 00:20:39,159 --> 00:20:44,520 and push the buttons but um you know in 447 00:20:42,960 --> 00:20:45,640 terms of where is the company going from 448 00:20:44,520 --> 00:20:47,880 here is 449 00:20:45,640 --> 00:20:50,919 a much larger 450 00:20:47,880 --> 00:20:53,520 question yeah uh what happen you know 451 00:20:50,919 --> 00:20:56,280 when do we decide the directions need to 452 00:20:53,520 --> 00:20:58,880 change yeah exactly and and for me that 453 00:20:56,280 --> 00:21:01,799 was the the the biggest thing 454 00:20:58,880 --> 00:21:03,480 understanding the you know prior to this 455 00:21:01,799 --> 00:21:06,679 I had no real understanding of the 456 00:21:03,480 --> 00:21:08,679 financial situation the company and it 457 00:21:06,679 --> 00:21:10,640 was all a black box to me and it was 458 00:21:08,679 --> 00:21:13,240 like all right time to open the box and 459 00:21:10,640 --> 00:21:17,200 dig in and see what's 460 00:21:13,240 --> 00:21:20,400 there all that was kind of done as 461 00:21:17,200 --> 00:21:20,400 needed as needed 462 00:21:21,039 --> 00:21:26,360 to and you know that kind of led me into 463 00:21:24,000 --> 00:21:29,200 the next phase of after I stabilize you 464 00:21:26,360 --> 00:21:31,799 know what do I learn that will help me 465 00:21:29,200 --> 00:21:33,880 grow and then how do I grow and develop 466 00:21:31,799 --> 00:21:36,200 and now I find myself in this growing 467 00:21:33,880 --> 00:21:39,640 and developing stage you know here we 468 00:21:36,200 --> 00:21:43,400 are almost uh you know three years later 469 00:21:39,640 --> 00:21:45,080 it's a totally different picture Okay um 470 00:21:43,400 --> 00:21:46,640 I definitely want to get into what 471 00:21:45,080 --> 00:21:48,120 you've done with the company and made it 472 00:21:46,640 --> 00:21:51,720 your made it your 473 00:21:48,120 --> 00:21:54,000 own I I mean I don't want you to feel 474 00:21:51,720 --> 00:21:57,200 like you're dishonoring your dad but 475 00:21:54,000 --> 00:21:59,279 what kind of messes did you find what 476 00:21:57,200 --> 00:22:01,039 kind of what kind of mess do people 477 00:21:59,279 --> 00:22:02,559 leave because they always think I can 478 00:22:01,039 --> 00:22:06,000 fix this 479 00:22:02,559 --> 00:22:08,640 tomorrow a lot of things that my 480 00:22:06,000 --> 00:22:10,640 dad didn't know about you know he was 481 00:22:08,640 --> 00:22:14,640 really great 482 00:22:10,640 --> 00:22:18,440 engineer um not so 483 00:22:14,640 --> 00:22:20,720 much a person that wanted to really 484 00:22:18,440 --> 00:22:25,200 drive a company in a direction you know 485 00:22:20,720 --> 00:22:27,360 he didn't um he didn't find that part as 486 00:22:25,200 --> 00:22:29,480 fun as an exciting as I do which is you 487 00:22:27,360 --> 00:22:32,760 know totally fine 488 00:22:29,480 --> 00:22:34,960 um I wouldn't say there was anything 489 00:22:32,760 --> 00:22:37,279 messy if I had to get close to the term 490 00:22:34,960 --> 00:22:40,159 messy it probably would have 491 00:22:37,279 --> 00:22:42,080 been just the way that there weren't any 492 00:22:40,159 --> 00:22:45,120 there wasn't a blueprint on how to keep 493 00:22:42,080 --> 00:22:49,480 going there was no if Dad piss past then 494 00:22:45,120 --> 00:22:51,159 do this type of thing um yeah there 495 00:22:49,480 --> 00:22:53,120 there was no plan I think that was the 496 00:22:51,159 --> 00:22:55,880 part that that bothered me it was I I 497 00:22:53,120 --> 00:22:59,200 knew things that had to get done 498 00:22:55,880 --> 00:23:03,960 but not from you know 499 00:22:59,200 --> 00:23:07,120 dad's planning um the size that you guys 500 00:23:03,960 --> 00:23:08,799 were at and number of employees and just 501 00:23:07,120 --> 00:23:10,679 the the size of your customers and 502 00:23:08,799 --> 00:23:13,240 everything were there I mean was there 503 00:23:10,679 --> 00:23:16,080 any fear that Revenue was going to dry 504 00:23:13,240 --> 00:23:18,559 up I don't know if your dad was involved 505 00:23:16,080 --> 00:23:22,240 in that relationship side of sales or 506 00:23:18,559 --> 00:23:25,520 not oh yeah he was and I was fearful of 507 00:23:22,240 --> 00:23:27,960 that but no one else was I'm proud to 508 00:23:25,520 --> 00:23:29,559 say we didn't lose a single customer 509 00:23:27,960 --> 00:23:31,880 over the that Dad wasn't around we 510 00:23:29,559 --> 00:23:34,000 didn't lose a single employee du the 511 00:23:31,880 --> 00:23:36,480 fact that Dad wasn't around so the the 512 00:23:34,000 --> 00:23:38,200 brand of the business remained even 513 00:23:36,480 --> 00:23:42,760 though I had concerns about 514 00:23:38,200 --> 00:23:46,880 it that's that's amazing yeah anything 515 00:23:42,760 --> 00:23:51,360 else uh around this that I haven't asked 516 00:23:46,880 --> 00:23:51,360 or um haven't PRI 517 00:23:52,120 --> 00:23:57,679 into 518 00:23:53,919 --> 00:24:00,600 um not off the top of my head no okay 519 00:23:57,679 --> 00:24:02,720 all right so the first six months did 520 00:24:00,600 --> 00:24:04,480 were you able I assume within the first 521 00:24:02,720 --> 00:24:06,600 six months to stabilize the company did 522 00:24:04,480 --> 00:24:09,960 that go faster than expected did it go 523 00:24:06,600 --> 00:24:12,559 slower than expected uh it went faster 524 00:24:09,960 --> 00:24:15,520 than expected you know stabilize the 525 00:24:12,559 --> 00:24:17,720 company maybe isn't the right term 526 00:24:15,520 --> 00:24:20,320 because it's not like we were you know 527 00:24:17,720 --> 00:24:23,200 about to crash or anything it was more 528 00:24:20,320 --> 00:24:24,600 so you know we're kind of on autopilot 529 00:24:23,200 --> 00:24:27,159 and there's a time and a place for when 530 00:24:24,600 --> 00:24:28,760 you get a down you know off of autopilot 531 00:24:27,159 --> 00:24:31,600 and you know who's going to fly the 532 00:24:28,760 --> 00:24:33,799 plane type of thing um you know we were 533 00:24:31,600 --> 00:24:36,960 we were moving forward in in an okay 534 00:24:33,799 --> 00:24:38,799 Direction um stabilize for me was 535 00:24:36,960 --> 00:24:40,720 understand the systems and what are the 536 00:24:38,799 --> 00:24:44,520 next steps going to look like and yeah I 537 00:24:40,720 --> 00:24:49,360 was able to do that um a lot of hours a 538 00:24:44,520 --> 00:24:52,720 lot of soul searching quite frankly um 539 00:24:49,360 --> 00:24:55,840 you know now it was well what do I want 540 00:24:52,720 --> 00:24:58,440 to do it was no longer well what did Dad 541 00:24:55,840 --> 00:25:00,640 and I want to do it was 542 00:24:58,440 --> 00:25:04,240 what did I want to do walk me through 543 00:25:00,640 --> 00:25:06,039 that first decision to change something 544 00:25:04,240 --> 00:25:09,120 what what's going on in your mind 545 00:25:06,039 --> 00:25:12,360 emotionally you know is this the right 546 00:25:09,120 --> 00:25:14,919 thing is it too fast is it too soon talk 547 00:25:12,360 --> 00:25:18,120 talk me through that first change I have 548 00:25:14,919 --> 00:25:22,480 a bunch of them and I still have some 549 00:25:18,120 --> 00:25:26,279 today and I probably always will um but 550 00:25:22,480 --> 00:25:28,880 probably one of the biggest things is in 551 00:25:26,279 --> 00:25:32,000 the summer of 23 552 00:25:28,880 --> 00:25:37,200 uh we gutted a part of our production 553 00:25:32,000 --> 00:25:40,880 facility to revamp it um the induction 554 00:25:37,200 --> 00:25:42,440 melter that we used to melt our 555 00:25:40,880 --> 00:25:45,000 metal 556 00:25:42,440 --> 00:25:48,120 was you know had seen better days and we 557 00:25:45,000 --> 00:25:51,200 decided that we were going to buy and 558 00:25:48,120 --> 00:25:54,720 Implement a new one and the company that 559 00:25:51,200 --> 00:25:57,080 we bought the melter from is where dad 560 00:25:54,720 --> 00:25:59,720 started off his career before he decided 561 00:25:57,080 --> 00:26:02,440 to create this 562 00:25:59,720 --> 00:26:04,480 business and people that I talked to 563 00:26:02,440 --> 00:26:08,279 during the sale remember 564 00:26:04,480 --> 00:26:13,279 dead um and we 565 00:26:08,279 --> 00:26:15,159 took um at least 10 days and gutted out 566 00:26:13,279 --> 00:26:16,640 our operation where if we tried to turn 567 00:26:15,159 --> 00:26:19,919 turn the lights back on it wouldn't 568 00:26:16,640 --> 00:26:23,320 worked um we redid everything we broke 569 00:26:19,919 --> 00:26:27,399 up floors we replumbed this and redid 570 00:26:23,320 --> 00:26:30,279 the electrical lines on that um and we 571 00:26:27,399 --> 00:26:32,240 spent hour and hours and all I could 572 00:26:30,279 --> 00:26:33,720 think was is am I going to be able to 573 00:26:32,240 --> 00:26:36,840 you know turn this thing on at the end 574 00:26:33,720 --> 00:26:39,840 of the day and get back to where we 575 00:26:36,840 --> 00:26:41,840 were and it was probably the most 576 00:26:39,840 --> 00:26:44,360 stressful day of my career when we went 577 00:26:41,840 --> 00:26:48,520 to turn the machine on and it didn't 578 00:26:44,360 --> 00:26:50,520 work and I said I've spent 10 days and I 579 00:26:48,520 --> 00:26:52,080 was part of the crew too I was up on the 580 00:26:50,520 --> 00:26:54,080 boom leftt and everything and I'm like 581 00:26:52,080 --> 00:26:56,360 we spent 10 days and this thing's not 582 00:26:54,080 --> 00:26:57,919 turning on and everyone has to come to 583 00:26:56,360 --> 00:26:59,880 work two days from now and I'm supposed 584 00:26:57,919 --> 00:27:04,080 to pay people this week what do you mean 585 00:26:59,880 --> 00:27:06,360 it doesn't work and um the poor guy 586 00:27:04,080 --> 00:27:09,840 commissioning the unit um heard it for 587 00:27:06,360 --> 00:27:12,320 me but uh it was a false alarm they put 588 00:27:09,840 --> 00:27:15,159 the wrong sticker on the machine and had 589 00:27:12,320 --> 00:27:16,960 the wrong settings in but I was very 590 00:27:15,159 --> 00:27:19,039 scared you know I was I made the 591 00:27:16,960 --> 00:27:20,640 decision that we're going to revamp this 592 00:27:19,039 --> 00:27:23,880 thing and we're going to spend 10 days 593 00:27:20,640 --> 00:27:25,880 shut down we you know making this thing 594 00:27:23,880 --> 00:27:28,760 better and all I can remember is 595 00:27:25,880 --> 00:27:32,200 standing there watching my con my 596 00:27:28,760 --> 00:27:34,360 contractor Jackhammer the floor part and 597 00:27:32,200 --> 00:27:37,960 I'm sitting there all right well there 598 00:27:34,360 --> 00:27:40,679 goes that part there goes that part and 599 00:27:37,960 --> 00:27:43,559 U once he started breaking up the deck I 600 00:27:40,679 --> 00:27:46,360 was like should I have done this can I 601 00:27:43,559 --> 00:27:51,080 can I manage to turn the operation back 602 00:27:46,360 --> 00:27:52,799 on um we did it and it worked great 603 00:27:51,080 --> 00:27:56,200 something that we're all really proud of 604 00:27:52,799 --> 00:27:57,600 but boy was I scared boy was I unsure if 605 00:27:56,200 --> 00:27:58,640 I was going to be in business a week 606 00:27:57,600 --> 00:28:01,080 later after 607 00:27:58,640 --> 00:28:03,760 some of the headaches I had that 608 00:28:01,080 --> 00:28:06,880 week I mean given that was your dad's 609 00:28:03,760 --> 00:28:09,799 experience I I imagine he was that 610 00:28:06,880 --> 00:28:11,519 person running the entire show in the 611 00:28:09,799 --> 00:28:16,120 past when you guys had installed these 612 00:28:11,519 --> 00:28:19,360 right yeah and here I am call the 613 00:28:16,120 --> 00:28:21,919 shots yeah all that all that knowledge 614 00:28:19,360 --> 00:28:25,399 that was stored in his head he just he 615 00:28:21,919 --> 00:28:28,360 knew it to do kind of thing yep yep he 616 00:28:25,399 --> 00:28:30,080 did just for context because I am an 617 00:28:28,360 --> 00:28:32,840 accountant and I love this kind of stuff 618 00:28:30,080 --> 00:28:35,080 uh how many what's the dollar amount of 619 00:28:32,840 --> 00:28:37,039 the size a piece of equipment and and 620 00:28:35,080 --> 00:28:39,399 just complete install that we're talking 621 00:28:37,039 --> 00:28:42,559 about here probably when it's all said 622 00:28:39,399 --> 00:28:45,279 and done you know like labor and 623 00:28:42,559 --> 00:28:47,240 materials and Contracting in the 624 00:28:45,279 --> 00:28:48,960 unit 625 00:28:47,240 --> 00:28:51,519 uh 626 00:28:48,960 --> 00:28:54,159 probably half a million's too low but 627 00:28:51,519 --> 00:28:56,679 three quarters is probably too much okay 628 00:28:54,159 --> 00:28:59,760 somewhere in that range not exactly 629 00:28:56,679 --> 00:29:01,399 pocket change for my a business yeah 630 00:28:59,760 --> 00:29:04,880 yeah and you have how many of these 631 00:29:01,399 --> 00:29:08,360 operating one usually oh just this is it 632 00:29:04,880 --> 00:29:09,000 we had two one was broken and one was on 633 00:29:08,360 --> 00:29:13,600 the 634 00:29:09,000 --> 00:29:15,399 fritz and I mean you know when we're 635 00:29:13,600 --> 00:29:17,559 down for a day and that machine turns 636 00:29:15,399 --> 00:29:21,559 off and it's not melting metal you know 637 00:29:17,559 --> 00:29:23,799 I'm losing Revenue at tremendous 638 00:29:21,559 --> 00:29:27,279 speed 639 00:29:23,799 --> 00:29:29,159 um and I just decided you know if I if I 640 00:29:27,279 --> 00:29:31,200 could go three days without this running 641 00:29:29,159 --> 00:29:33,519 it would you know pay for the 642 00:29:31,200 --> 00:29:34,679 machine and eventually it would break 643 00:29:33,519 --> 00:29:36,240 and it would break and I didn't have 644 00:29:34,679 --> 00:29:38,559 somebody to fix it and i' have to call a 645 00:29:36,240 --> 00:29:41,039 technician and the dollar started adding 646 00:29:38,559 --> 00:29:43,080 up really quick I said we need to do 647 00:29:41,039 --> 00:29:46,720 something different 648 00:29:43,080 --> 00:29:48,919 here so all right uh after you 649 00:29:46,720 --> 00:29:52,360 identified the problem was it another 650 00:29:48,919 --> 00:29:55,519 day of refiguring everything or was it 651 00:29:52,360 --> 00:29:58,159 oh yeah it was about a day to get things 652 00:29:55,519 --> 00:30:00,080 back up and running but it was scary 653 00:29:58,159 --> 00:30:01,360 probably this one of the scariest days 654 00:30:00,080 --> 00:30:03,760 of my 655 00:30:01,360 --> 00:30:06,679 career um I started kind of going 656 00:30:03,760 --> 00:30:09,320 through my head you know what do I need 657 00:30:06,679 --> 00:30:10,919 to do to make sure people have jobs you 658 00:30:09,320 --> 00:30:12,200 know in a couple days from now and that 659 00:30:10,919 --> 00:30:14,679 they're going to stay in the payroll 660 00:30:12,200 --> 00:30:14,679 things like 661 00:30:15,080 --> 00:30:19,440 that but at the end of the day it worked 662 00:30:17,519 --> 00:30:21,039 really well I mean it was a it was a 663 00:30:19,440 --> 00:30:24,159 long project in the planning we probably 664 00:30:21,039 --> 00:30:27,600 spent eight months planning it a lot of 665 00:30:24,159 --> 00:30:28,760 hard work and commitment from everyone 666 00:30:27,600 --> 00:30:31,039 and 667 00:30:28,760 --> 00:30:34,720 I'm so glad we did it it worked great 668 00:30:31,039 --> 00:30:38,039 just boy was I terrified in the 669 00:30:34,720 --> 00:30:40,880 moment so since that since then that 670 00:30:38,039 --> 00:30:42,600 that first big project I mean have you 671 00:30:40,880 --> 00:30:45,399 what kind of Direction have you chosen 672 00:30:42,600 --> 00:30:47,760 since now you're no longer just keeping 673 00:30:45,399 --> 00:30:50,559 going in the same direction you you 674 00:30:47,760 --> 00:30:53,760 mentioned you're down about a third of 675 00:30:50,559 --> 00:30:55,480 your Workforce is it re is it shifting 676 00:30:53,760 --> 00:30:59,840 your business model or anything like 677 00:30:55,480 --> 00:31:02,120 that the biggest thing that we saw was 678 00:30:59,840 --> 00:31:04,679 during Co everyone would buy a lot of 679 00:31:02,120 --> 00:31:06,679 product from us and the supply chains 680 00:31:04,679 --> 00:31:10,080 were so disrupted that they said oh I 681 00:31:06,679 --> 00:31:12,159 better go buy more so and that pushed 682 00:31:10,080 --> 00:31:13,720 our lead times out which made somebody 683 00:31:12,159 --> 00:31:15,919 else say oh that takes a long time to 684 00:31:13,720 --> 00:31:17,360 get my product better buy more so people 685 00:31:15,919 --> 00:31:19,840 bought and bought and bought kind of 686 00:31:17,360 --> 00:31:21,679 like toilet paper I mean you go through 687 00:31:19,840 --> 00:31:24,240 castings a lot slower than you do toilet 688 00:31:21,679 --> 00:31:27,559 paper though right so we kind of saw the 689 00:31:24,240 --> 00:31:30,240 flip side of people um having too much 690 00:31:27,559 --> 00:31:34,639 in on their shelves and that's kind of 691 00:31:30,240 --> 00:31:36,320 what we saw in late 23 through 2024 so 692 00:31:34,639 --> 00:31:38,480 that was kind of our reducing head count 693 00:31:36,320 --> 00:31:40,600 we're on our way back up now um we're 694 00:31:38,480 --> 00:31:43,080 actively hiring people and I see nothing 695 00:31:40,600 --> 00:31:47,039 but some really great things for 25 and 696 00:31:43,080 --> 00:31:49,639 26 in terms of new business um the 697 00:31:47,039 --> 00:31:53,000 direction I'm taking the company is it's 698 00:31:49,639 --> 00:31:56,159 different than what Dad would do um we 699 00:31:53,000 --> 00:31:58,559 are not an ISO 90001 certified company 700 00:31:56,159 --> 00:31:59,360 but hopefully by the end of March we 701 00:31:58,559 --> 00:32:01,000 will 702 00:31:59,360 --> 00:32:04,559 be 703 00:32:01,000 --> 00:32:09,320 um and and what's that mean for you guys 704 00:32:04,559 --> 00:32:12,960 um ISO 90001 is a international standard 705 00:32:09,320 --> 00:32:14,559 that dictates Quality Management Systems 706 00:32:12,960 --> 00:32:18,240 you know basically the way you run your 707 00:32:14,559 --> 00:32:20,080 business and how do you follow the 708 00:32:18,240 --> 00:32:22,880 processes that you have and ensure that 709 00:32:20,080 --> 00:32:24,320 the business is in tune for risks and 710 00:32:22,880 --> 00:32:26,080 things like that and there's a you know 711 00:32:24,320 --> 00:32:29,880 a portion of succession planning you 712 00:32:26,080 --> 00:32:32,120 know in that standard if you will um so 713 00:32:29,880 --> 00:32:33,679 for us it means getting new business 714 00:32:32,120 --> 00:32:35,960 because we essentially will hold their 715 00:32:33,679 --> 00:32:37,880 certificate that says we have got 716 00:32:35,960 --> 00:32:39,200 through the checklist of what you're 717 00:32:37,880 --> 00:32:40,639 looking for you know it's a pretty 718 00:32:39,200 --> 00:32:43,240 competent industry 719 00:32:40,639 --> 00:32:44,880 certification um it's it's a culture 720 00:32:43,240 --> 00:32:47,440 shift it's you know we're going to do 721 00:32:44,880 --> 00:32:49,039 things by the book now rather than go by 722 00:32:47,440 --> 00:32:50,440 the seat of our pants and if we say 723 00:32:49,039 --> 00:32:54,120 we're going to do this we're going to do 724 00:32:50,440 --> 00:32:57,679 this um it's a it's a culture 725 00:32:54,120 --> 00:32:58,519 change you know Dad wasn't big on on 726 00:32:57,679 --> 00:33:02,559 that 727 00:32:58,519 --> 00:33:04,159 that uh that way of going but it's 728 00:33:02,559 --> 00:33:06,440 something I think is really valuable for 729 00:33:04,159 --> 00:33:08,360 the business because if you implement 730 00:33:06,440 --> 00:33:10,080 the requirements of the certification 731 00:33:08,360 --> 00:33:13,639 it'll make your business better and 732 00:33:10,080 --> 00:33:15,399 it'll open doors for New Opportunities 733 00:33:13,639 --> 00:33:18,480 so it's something we've been working on 734 00:33:15,399 --> 00:33:22,200 for the last probably close to a year 735 00:33:18,480 --> 00:33:24,720 now okay so it's more of a reliability 736 00:33:22,200 --> 00:33:27,240 certification not like a tolerance or a 737 00:33:24,720 --> 00:33:30,399 Precision kind of measurement of what 738 00:33:27,240 --> 00:33:33,360 you could do some of it is 739 00:33:30,399 --> 00:33:35,519 um for the most part yeah it's you know 740 00:33:33,360 --> 00:33:37,480 are you doing what you say you do and do 741 00:33:35,519 --> 00:33:40,720 you have ABC to make sure that your 742 00:33:37,480 --> 00:33:43,840 company Works U you know in this 743 00:33:40,720 --> 00:33:47,159 manner um you know I'm I'm targeting 744 00:33:43,840 --> 00:33:47,919 markets that uh and customers that I 745 00:33:47,159 --> 00:33:51,480 feel 746 00:33:47,919 --> 00:33:52,919 are really good for the business and 747 00:33:51,480 --> 00:33:54,440 while I'm never going to kick a customer 748 00:33:52,919 --> 00:33:56,960 out a 749 00:33:54,440 --> 00:33:59,559 door focusing my efforts on the ones 750 00:33:56,960 --> 00:34:02,240 that matter more than that you know I'm 751 00:33:59,559 --> 00:34:05,039 getting a good Roa good Roi 752 00:34:02,240 --> 00:34:08,280 on you know we've had customers over the 753 00:34:05,039 --> 00:34:11,720 years that we've struggled to do you 754 00:34:08,280 --> 00:34:13,879 know good business with you know those 755 00:34:11,720 --> 00:34:16,399 have kind of dropped out I think the 756 00:34:13,879 --> 00:34:21,839 biggest thing that 757 00:34:16,399 --> 00:34:24,079 um is different is I I hold a extremely 758 00:34:21,839 --> 00:34:28,679 high standard the way that I want the 759 00:34:24,079 --> 00:34:30,639 business to operate U and I love what I 760 00:34:28,679 --> 00:34:33,440 do and I want everyone in this business 761 00:34:30,639 --> 00:34:35,119 to want to come to work you know I 762 00:34:33,440 --> 00:34:37,960 understand not everyone's obsessed with 763 00:34:35,119 --> 00:34:39,800 what they do but come to work doing 764 00:34:37,960 --> 00:34:41,839 something that you find meaningful 765 00:34:39,800 --> 00:34:44,800 rewarding that you want to be part of a 766 00:34:41,839 --> 00:34:46,639 team that achieves a common goal um and 767 00:34:44,800 --> 00:34:47,720 if you have the attitude that you're 768 00:34:46,639 --> 00:34:49,159 going to row the boat in the other 769 00:34:47,720 --> 00:34:51,079 direction then you know you're better 770 00:34:49,159 --> 00:34:53,240 off at you know a different 771 00:34:51,079 --> 00:34:56,000 company and it's something that I have 772 00:34:53,240 --> 00:34:59,079 little tolerance for so that's 773 00:34:56,000 --> 00:35:00,760 definitely different too 774 00:34:59,079 --> 00:35:03,000 where do you think that comes from 775 00:35:00,760 --> 00:35:07,560 because I mean you shared three years 776 00:35:03,000 --> 00:35:10,240 ago when when Dad passed you had none of 777 00:35:07,560 --> 00:35:12,880 the business side the understanding of 778 00:35:10,240 --> 00:35:16,040 you know what makes this kind of company 779 00:35:12,880 --> 00:35:18,359 so I mean where's that come from for 780 00:35:16,040 --> 00:35:20,839 you um you mean in terms of the 781 00:35:18,359 --> 00:35:22,880 knowledge the attitude or the attitude 782 00:35:20,839 --> 00:35:26,000 like what what helped you to develop 783 00:35:22,880 --> 00:35:29,400 that that different approach than 784 00:35:26,000 --> 00:35:32,000 Dad um do you think it's a it's a time 785 00:35:29,400 --> 00:35:33,880 like a period of your life thing like do 786 00:35:32,000 --> 00:35:37,079 you think he was that way when he 787 00:35:33,880 --> 00:35:39,520 started a company in the 70s and 80s or 788 00:35:37,079 --> 00:35:43,079 I don't I don't really know what how he 789 00:35:39,520 --> 00:35:45,040 was but for me it's about I think the 790 00:35:43,079 --> 00:35:47,119 type of person I am the type of person 791 00:35:45,040 --> 00:35:50,560 I'd want to work for the type of 792 00:35:47,119 --> 00:35:53,800 business I would want to work for um and 793 00:35:50,560 --> 00:35:55,960 I've gotten a lot of and I mean a lot of 794 00:35:53,800 --> 00:36:00,160 great resources to lean 795 00:35:55,960 --> 00:36:02,800 on local councils here that I'm a part 796 00:36:00,160 --> 00:36:04,480 of peer leadership groups that I'm a 797 00:36:02,800 --> 00:36:07,680 part 798 00:36:04,480 --> 00:36:09,440 of business owners that I know that I 799 00:36:07,680 --> 00:36:11,200 can pick up the phone and call when 800 00:36:09,440 --> 00:36:12,560 there's an issue you know how would you 801 00:36:11,200 --> 00:36:15,599 approach this problem how would you 802 00:36:12,560 --> 00:36:17,319 approach this and it's kind of just been 803 00:36:15,599 --> 00:36:20,200 like this giant 804 00:36:17,319 --> 00:36:22,880 encyclopedia in my back pocket 805 00:36:20,200 --> 00:36:25,119 that well isn't really right has a lot 806 00:36:22,880 --> 00:36:27,119 of different ways of going about 807 00:36:25,119 --> 00:36:29,359 different situations and I feel very 808 00:36:27,119 --> 00:36:31,560 confident the network that I've grown so 809 00:36:29,359 --> 00:36:33,240 I think a big part of it is n networking 810 00:36:31,560 --> 00:36:35,040 who do you know and what have they been 811 00:36:33,240 --> 00:36:36,440 through don't make the same mistakes 812 00:36:35,040 --> 00:36:38,200 that somebody else has already made that 813 00:36:36,440 --> 00:36:41,599 they can tell you to not do what they 814 00:36:38,200 --> 00:36:45,079 did um that type of thing i' I've met 815 00:36:41,599 --> 00:36:47,800 one of my you know friends and mentors 816 00:36:45,079 --> 00:36:49,440 is somebody I didn't know him he knew my 817 00:36:47,800 --> 00:36:51,599 dad and he came to my dad's wake and 818 00:36:49,440 --> 00:36:53,520 says you don't know me but I know you 819 00:36:51,599 --> 00:36:57,040 you know come come by my shop next week 820 00:36:53,520 --> 00:36:58,319 and let's talk and people that want to 821 00:36:57,040 --> 00:37:02,280 see me 822 00:36:58,319 --> 00:37:02,280 succeed have been really really 823 00:37:02,440 --> 00:37:09,079 helpful I think the 824 00:37:05,400 --> 00:37:10,680 the thing that kind of glues everything 825 00:37:09,079 --> 00:37:14,240 together is the 826 00:37:10,680 --> 00:37:16,520 culture and I think it's 827 00:37:14,240 --> 00:37:18,400 just what kind of culture of a business 828 00:37:16,520 --> 00:37:20,800 would you want to be in you know no one 829 00:37:18,400 --> 00:37:22,520 wants to be at a business where they 830 00:37:20,800 --> 00:37:25,240 constantly can't stand you know this 831 00:37:22,520 --> 00:37:25,240 person or that 832 00:37:26,079 --> 00:37:31,160 person so I mean it sounds like you're 833 00:37:28,520 --> 00:37:36,319 Shifting the culture maybe slowly or 834 00:37:31,160 --> 00:37:38,640 just focusing it or you know I know in 835 00:37:36,319 --> 00:37:40,960 our business I've I've got clients 836 00:37:38,640 --> 00:37:43,200 who've been clients of our firm longer 837 00:37:40,960 --> 00:37:45,760 than I've been alive even much longer 838 00:37:43,200 --> 00:37:47,200 than I've been here um and some of those 839 00:37:45,760 --> 00:37:49,119 clients will still throw that well 840 00:37:47,200 --> 00:37:52,440 that's not the way things used to be 841 00:37:49,119 --> 00:37:55,560 around here how did you go 842 00:37:52,440 --> 00:37:58,240 about casting a vision for that change 843 00:37:55,560 --> 00:38:00,240 getting people on board and then making 844 00:37:58,240 --> 00:38:02,640 the hard decisions if somebody is rowing 845 00:38:00,240 --> 00:38:05,200 in the wrong direction that they need to 846 00:38:02,640 --> 00:38:09,440 get out how how did you build support 847 00:38:05,200 --> 00:38:09,440 behind you for that 848 00:38:09,880 --> 00:38:16,839 um and I know it's probably in process 849 00:38:12,440 --> 00:38:19,119 still so it's it is in process but um 850 00:38:16,839 --> 00:38:20,839 finding the right as Jim colins said in 851 00:38:19,119 --> 00:38:23,119 his book Finding you know getting the 852 00:38:20,839 --> 00:38:26,119 right people in the right seats on the 853 00:38:23,119 --> 00:38:28,599 right bus and you know once I identified 854 00:38:26,119 --> 00:38:33,280 who's in the right seats on the right 855 00:38:28,599 --> 00:38:37,200 bus U it makes it pretty obvious who 856 00:38:33,280 --> 00:38:38,560 isn't and I still struggle with the well 857 00:38:37,200 --> 00:38:42,200 that's not the way your dad would have 858 00:38:38,560 --> 00:38:45,400 done it or you know 20 years ago we used 859 00:38:42,200 --> 00:38:47,760 to do this and at some 860 00:38:45,400 --> 00:38:51,800 point just have to draw the line in the 861 00:38:47,760 --> 00:38:54,359 sand and it took a long time for me and 862 00:38:51,800 --> 00:38:57,760 sometimes I still go back on the other 863 00:38:54,359 --> 00:38:59,520 the other side of the line but uh you 864 00:38:57,760 --> 00:39:03,119 know as a business owner and somebody 865 00:38:59,520 --> 00:39:05,520 that's trying to create a culture and 866 00:39:03,119 --> 00:39:09,040 you know develop a 867 00:39:05,520 --> 00:39:11,640 business the people that want to see you 868 00:39:09,040 --> 00:39:13,040 succeed I think it's very obvious that 869 00:39:11,640 --> 00:39:15,760 they want to help you and they'll be 870 00:39:13,040 --> 00:39:16,720 there for you to do the things that need 871 00:39:15,760 --> 00:39:18,280 to get 872 00:39:16,720 --> 00:39:20,560 done 873 00:39:18,280 --> 00:39:23,839 and I think Drawing the Line is 874 00:39:20,560 --> 00:39:26,119 something that just needs to be done um 875 00:39:23,839 --> 00:39:27,640 you know especially with some people 876 00:39:26,119 --> 00:39:29,400 that have been here a long time I you 877 00:39:27,640 --> 00:39:32,880 know I appreciate that you've been doing 878 00:39:29,400 --> 00:39:34,760 this for X period x years like this but 879 00:39:32,880 --> 00:39:36,000 I want you to you know take the skills 880 00:39:34,760 --> 00:39:38,839 that you have and I want you to do them 881 00:39:36,000 --> 00:39:41,319 like that and most people have really 882 00:39:38,839 --> 00:39:43,760 come along come a long way with that 883 00:39:41,319 --> 00:39:46,760 type of attitude it's appreciating the 884 00:39:43,760 --> 00:39:48,200 work that people have put in and valuing 885 00:39:46,760 --> 00:39:50,160 what they've contributed to the company 886 00:39:48,200 --> 00:39:53,160 but realizing that you know we're here 887 00:39:50,160 --> 00:39:55,880 and you know we're going to go here and 888 00:39:53,160 --> 00:39:59,520 sorry but that's where we're going 889 00:39:55,880 --> 00:40:00,760 then the right people people that are on 890 00:39:59,520 --> 00:40:04,359 the right people in the right seats they 891 00:40:00,760 --> 00:40:06,079 get it yeah did you have Champions 892 00:40:04,359 --> 00:40:09,160 within the company I mean I know you had 893 00:40:06,079 --> 00:40:11,359 mentors and you know did you have 894 00:40:09,160 --> 00:40:13,760 anybody in the company that started to 895 00:40:11,359 --> 00:40:16,160 see that Vision early on and then help 896 00:40:13,760 --> 00:40:18,640 you spread it within the company oh I 897 00:40:16,160 --> 00:40:21,480 think it's still 898 00:40:18,640 --> 00:40:23,359 ongoing I think a leader is not somebody 899 00:40:21,480 --> 00:40:24,960 that's defined by their role as being at 900 00:40:23,359 --> 00:40:26,200 the top of the organization you can be a 901 00:40:24,960 --> 00:40:28,280 leader and be at the bottom of the 902 00:40:26,200 --> 00:40:31,040 organization and the you know the or 903 00:40:28,280 --> 00:40:33,680 chart and yeah once the 904 00:40:31,040 --> 00:40:36,160 people identifi that this is the way 905 00:40:33,680 --> 00:40:37,440 that you know we want to go I think the 906 00:40:36,160 --> 00:40:41,680 attitude 907 00:40:37,440 --> 00:40:45,200 spreads uh relatively quickly maybe not 908 00:40:41,680 --> 00:40:47,960 as fast as say a bad attitude but yeah 909 00:40:45,200 --> 00:40:50,079 it it does spread I didn't per se have 910 00:40:47,960 --> 00:40:51,280 anyone that says you know this is the 911 00:40:50,079 --> 00:40:55,960 way we're going to do it because Garrett 912 00:40:51,280 --> 00:40:57,720 said so this way um but people that got 913 00:40:55,960 --> 00:41:00,960 the message you know well whether it was 914 00:40:57,720 --> 00:41:03,079 me explaining it you know word for word 915 00:41:00,960 --> 00:41:06,800 or understanding it in the actions that 916 00:41:03,079 --> 00:41:08,400 I took am 917 00:41:06,800 --> 00:41:11,680 taking 918 00:41:08,400 --> 00:41:14,040 okay um I'm interested in the operations 919 00:41:11,680 --> 00:41:16,160 of a company your size with that many 920 00:41:14,040 --> 00:41:19,640 employees where do you find yourself 921 00:41:16,160 --> 00:41:22,160 today in like daily weekly operations 922 00:41:19,640 --> 00:41:25,720 what's what's that look like a little 923 00:41:22,160 --> 00:41:28,000 bit of everywhere uh I started out after 924 00:41:25,720 --> 00:41:29,839 Dad passed kind of 925 00:41:28,000 --> 00:41:32,640 what needs to get done and how are we 926 00:41:29,839 --> 00:41:35,520 going to do it and I find myself wanting 927 00:41:32,640 --> 00:41:36,800 to actually do it and my idea was all 928 00:41:35,520 --> 00:41:40,480 right I need to learn how to do all 929 00:41:36,800 --> 00:41:41,960 these things so that I can uh you know 930 00:41:40,480 --> 00:41:45,280 help the people that are doing them and 931 00:41:41,960 --> 00:41:48,000 I think that's important um 932 00:41:45,280 --> 00:41:49,560 some I think some people in my shoes 933 00:41:48,000 --> 00:41:51,880 don't understand that they don't have to 934 00:41:49,560 --> 00:41:53,319 do everything but they have to have 935 00:41:51,880 --> 00:41:55,240 enough knowledge to not have you know 936 00:41:53,319 --> 00:41:58,960 the carpet split from underneath them 937 00:41:55,240 --> 00:42:01,960 that type of attitude yeah um in today's 938 00:41:58,960 --> 00:42:04,800 day I've done enough of the things that 939 00:42:01,960 --> 00:42:06,560 I think I really need to to know in 940 00:42:04,800 --> 00:42:07,520 order to manage the other people that 941 00:42:06,560 --> 00:42:11,119 are doing 942 00:42:07,520 --> 00:42:13,640 them um and now my day-to-day 943 00:42:11,119 --> 00:42:17,680 is 944 00:42:13,640 --> 00:42:19,640 it's it's Unique in the sense that I'm 945 00:42:17,680 --> 00:42:20,839 still doing some things that are you 946 00:42:19,640 --> 00:42:23,559 know that have to get done like 947 00:42:20,839 --> 00:42:25,119 clockwork but I spend a large portion of 948 00:42:23,559 --> 00:42:27,280 my time setting the vision for the 949 00:42:25,119 --> 00:42:30,359 company and supporting the goals that I 950 00:42:27,280 --> 00:42:33,160 set for the year say you know we're 951 00:42:30,359 --> 00:42:35,480 going to do X Y or Z for the year okay 952 00:42:33,160 --> 00:42:37,559 so the actions that I do every day 953 00:42:35,480 --> 00:42:39,559 whether it's interacting with people out 954 00:42:37,559 --> 00:42:42,880 on the shop floor 955 00:42:39,559 --> 00:42:45,079 or you know working with somebody on a 956 00:42:42,880 --> 00:42:47,240 reporting system whatever I'm doing has 957 00:42:45,079 --> 00:42:50,480 to support the actions 958 00:42:47,240 --> 00:42:54,640 that that I have you know that I've set 959 00:42:50,480 --> 00:42:57,960 for myself tell tell I mean I know 960 00:42:54,640 --> 00:43:00,920 you've you've had to let people go so 961 00:42:57,960 --> 00:43:03,520 tell me about your approach to hiring 962 00:43:00,920 --> 00:43:04,720 and finding the right fit for new people 963 00:43:03,520 --> 00:43:08,040 because you said you're planning on 964 00:43:04,720 --> 00:43:10,839 scaling up here look 25 and 26 are going 965 00:43:08,040 --> 00:43:11,680 to be growth years again so what are you 966 00:43:10,839 --> 00:43:15,040 looking 967 00:43:11,680 --> 00:43:17,160 for in 968 00:43:15,040 --> 00:43:20,800 team 969 00:43:17,160 --> 00:43:23,400 um I think the author's name is Patrick 970 00:43:20,800 --> 00:43:26,559 lyion yeah 971 00:43:23,400 --> 00:43:27,839 um the ideal team player that's the best 972 00:43:26,559 --> 00:43:29,640 book for Noah 973 00:43:27,839 --> 00:43:31,640 who you want on your team or not you 974 00:43:29,640 --> 00:43:35,160 know the three key attributes of being 975 00:43:31,640 --> 00:43:39,280 hungry humble and smart those are my big 976 00:43:35,160 --> 00:43:41,720 three check boxes um hungry and humble 977 00:43:39,280 --> 00:43:44,319 are the are the bigger of the two you 978 00:43:41,720 --> 00:43:46,920 know I need people that they might not 979 00:43:44,319 --> 00:43:48,680 know but they're going to find out you 980 00:43:46,920 --> 00:43:50,119 know I had a basketball coach when I was 981 00:43:48,680 --> 00:43:52,160 younger I says I don't want the All-Star 982 00:43:50,119 --> 00:43:54,680 I want the guy that could be coached and 983 00:43:52,160 --> 00:43:56,400 that's how I feel you know I don't want 984 00:43:54,680 --> 00:43:58,000 the people that are going to tell me 985 00:43:56,400 --> 00:44:00,319 that's not my job or that's not in my 986 00:43:58,000 --> 00:44:01,960 job description I want people to say oh 987 00:44:00,319 --> 00:44:03,440 I want to learn how to do that how can I 988 00:44:01,960 --> 00:44:05,880 contribute towards the success of the 989 00:44:03,440 --> 00:44:08,160 company for the people that come in here 990 00:44:05,880 --> 00:44:09,760 that I bringing on my team they have to 991 00:44:08,160 --> 00:44:12,240 have those attributes and they have to 992 00:44:09,760 --> 00:44:15,800 be people that understand the vision of 993 00:44:12,240 --> 00:44:18,680 the company understand that this is a a 994 00:44:15,800 --> 00:44:21,119 team approach this is a place where 995 00:44:18,680 --> 00:44:25,200 people can build careers and you know 996 00:44:21,119 --> 00:44:27,920 have satisfying career um where they're 997 00:44:25,200 --> 00:44:29,400 not just a number so so you know in 998 00:44:27,920 --> 00:44:30,559 looking for people that's kind of the 999 00:44:29,400 --> 00:44:33,079 attitude 1000 00:44:30,559 --> 00:44:34,800 that you know I'll take I I'll ask a 1001 00:44:33,079 --> 00:44:36,839 bunch of technical questions on 1002 00:44:34,800 --> 00:44:39,599 interviews as well but you know they 1003 00:44:36,839 --> 00:44:41,720 could hit home runs on the 1004 00:44:39,599 --> 00:44:44,240 technical aspects of the interview if 1005 00:44:41,720 --> 00:44:47,680 they can't prove to me that there's 1006 00:44:44,240 --> 00:44:50,760 somebody that is willing to learn and 1007 00:44:47,680 --> 00:44:53,119 develop and Advance then it's not enough 1008 00:44:50,760 --> 00:44:55,640 for me so that's kind of where I set the 1009 00:44:53,119 --> 00:44:57,599 bar high in times in terms of the people 1010 00:44:55,640 --> 00:44:59,920 that I want here 1011 00:44:57,599 --> 00:45:03,559 I you know I don't go 1012 00:44:59,920 --> 00:45:03,559 with the notion 1013 00:45:03,760 --> 00:45:09,200 of yeah they're really good at their job 1014 00:45:07,000 --> 00:45:13,000 but you know they're a pain to work 1015 00:45:09,200 --> 00:45:15,599 with I set the line very 1016 00:45:13,000 --> 00:45:18,119 clear um I assume then you're involved 1017 00:45:15,599 --> 00:45:21,920 in the hiring still of all all employees 1018 00:45:18,119 --> 00:45:24,280 at this point um yep for most part um I 1019 00:45:21,920 --> 00:45:25,880 don't get deep in the woods in terms of 1020 00:45:24,280 --> 00:45:29,280 some of the machine operator positions 1021 00:45:25,880 --> 00:45:31,599 we have but anything above that yeah 1022 00:45:29,280 --> 00:45:34,160 pretty involved in do you have a 1023 00:45:31,599 --> 00:45:38,160 favorite question or how how do you cut 1024 00:45:34,160 --> 00:45:41,200 through the interview BS to actually to 1025 00:45:38,160 --> 00:45:43,000 find that in a candidate oh I've got a 1026 00:45:41,200 --> 00:45:48,079 lot of good 1027 00:45:43,000 --> 00:45:51,680 questions um I think one of 1028 00:45:48,079 --> 00:45:53,680 them there so many good ones I think one 1029 00:45:51,680 --> 00:45:55,920 of the ones that I asked that brings out 1030 00:45:53,680 --> 00:45:59,240 true colors in people 1031 00:45:55,920 --> 00:46:01,400 is where do most companies miss the 1032 00:45:59,240 --> 00:46:05,440 boat because if somebody's going to tell 1033 00:46:01,400 --> 00:46:05,440 me that most companies miss the boat 1034 00:46:05,599 --> 00:46:11,599 on insert whatever I don't want 1035 00:46:09,400 --> 00:46:12,760 here uh then it's going to be pretty 1036 00:46:11,599 --> 00:46:14,839 obvious to me and then the other thing 1037 00:46:12,760 --> 00:46:15,960 is what's what motivates them you know 1038 00:46:14,839 --> 00:46:20,160 I'm looking for somebody that's 1039 00:46:15,960 --> 00:46:21,800 motivated by learning by uh performing 1040 00:46:20,160 --> 00:46:24,400 working with people that they want to be 1041 00:46:21,800 --> 00:46:27,920 with you know the answers to what 1042 00:46:24,400 --> 00:46:30,000 motivates somebody usually 1043 00:46:27,920 --> 00:46:32,440 Finds Its way into my three key 1044 00:46:30,000 --> 00:46:34,559 attributes somewhere along the lines if 1045 00:46:32,440 --> 00:46:36,559 they like to learn you know they say 1046 00:46:34,559 --> 00:46:39,520 they're motivated by learning things 1047 00:46:36,559 --> 00:46:41,400 they're hungry they you know like 1048 00:46:39,520 --> 00:46:43,800 working within a team they're motivated 1049 00:46:41,400 --> 00:46:47,160 by teamwork they're humble you know that 1050 00:46:43,800 --> 00:46:47,160 that type of thing 1051 00:46:47,200 --> 00:46:52,079 um a lot of it is just learning to kind 1052 00:46:50,079 --> 00:46:55,000 of understand when people are telling 1053 00:46:52,079 --> 00:46:57,599 you what you know they think you want to 1054 00:46:55,000 --> 00:46:59,760 hear versus whether you're having a genu 1055 00:46:57,599 --> 00:47:03,359 more of a conversation with somebody you 1056 00:46:59,760 --> 00:47:06,720 know obviously obviously within 1057 00:47:03,359 --> 00:47:09,720 professional uh you know bounce but when 1058 00:47:06,720 --> 00:47:11,000 it becomes so much of an interview where 1059 00:47:09,720 --> 00:47:13,640 you can tell that they're just telling 1060 00:47:11,000 --> 00:47:15,960 you what you want to hear you know I 1061 00:47:13,640 --> 00:47:17,520 have no interest in that type of 1062 00:47:15,960 --> 00:47:20,520 conversation 1063 00:47:17,520 --> 00:47:22,400 gotcha um other than a culture of 1064 00:47:20,520 --> 00:47:24,680 excellence and saying we're heading this 1065 00:47:22,400 --> 00:47:27,079 direction we're we're heading towards a 1066 00:47:24,680 --> 00:47:29,040 higher quality or higher level of 1067 00:47:27,079 --> 00:47:30,599 customer how else how else are you 1068 00:47:29,040 --> 00:47:32,079 building culture in your company over 1069 00:47:30,599 --> 00:47:37,240 the past three 1070 00:47:32,079 --> 00:47:37,240 years um I think one of the things 1071 00:47:37,359 --> 00:47:44,000 is the commitment that we make to our 1072 00:47:41,440 --> 00:47:46,520 customers I would like the you know the 1073 00:47:44,000 --> 00:47:48,319 culture within the company is something 1074 00:47:46,520 --> 00:47:49,800 that you know has improved and is 1075 00:47:48,319 --> 00:47:52,400 improving but also the culture on the 1076 00:47:49,800 --> 00:47:54,359 outside of the company um we've 1077 00:47:52,400 --> 00:47:57,040 struggled to you know hit ontime 1078 00:47:54,359 --> 00:47:58,720 deliveries and things like that um and 1079 00:47:57,040 --> 00:48:00,520 I've set some pretty high expectations 1080 00:47:58,720 --> 00:48:02,960 for anyone that's interfacing with a 1081 00:48:00,520 --> 00:48:04,359 customer the expectation of anyone 1082 00:48:02,960 --> 00:48:06,559 interfacing with a customer is they're 1083 00:48:04,359 --> 00:48:08,520 going to hear back to you today you know 1084 00:48:06,559 --> 00:48:09,760 unless you're sick or something like 1085 00:48:08,520 --> 00:48:11,880 that you know if you're out of the 1086 00:48:09,760 --> 00:48:14,760 office you have your out of the office 1087 00:48:11,880 --> 00:48:15,920 on but the point is they know that they 1088 00:48:14,760 --> 00:48:17,599 could pick up the phone and talk to 1089 00:48:15,920 --> 00:48:19,400 somebody and they might not get their 1090 00:48:17,599 --> 00:48:20,680 answer today but they're going to hear 1091 00:48:19,400 --> 00:48:22,119 from somebody and they're going to know 1092 00:48:20,680 --> 00:48:24,119 when they get their answer so the way 1093 00:48:22,119 --> 00:48:25,800 that the company has perceived from the 1094 00:48:24,119 --> 00:48:28,520 outside world is something that's really 1095 00:48:25,800 --> 00:48:30,240 important to me that I've been working 1096 00:48:28,520 --> 00:48:33,520 on 1097 00:48:30,240 --> 00:48:37,960 gotcha um how are you developing 1098 00:48:33,520 --> 00:48:37,960 leaders within the company to move 1099 00:48:38,920 --> 00:48:44,079 up identifying the people that are 1100 00:48:41,720 --> 00:48:46,280 hungry humble and smart give them as 1101 00:48:44,079 --> 00:48:48,640 many opportunities to 1102 00:48:46,280 --> 00:48:50,319 succeed you know the beauty of being in 1103 00:48:48,640 --> 00:48:52,920 a small business is we don't have 1104 00:48:50,319 --> 00:48:56,079 somebody that only does one thing we all 1105 00:48:52,920 --> 00:48:58,359 wear a bunch of hats who wants to take 1106 00:48:56,079 --> 00:49:01,520 the most hat and learn the most 1107 00:48:58,359 --> 00:49:04,599 things and then they will naturally lead 1108 00:49:01,520 --> 00:49:05,960 up I have had people that I've you know 1109 00:49:04,599 --> 00:49:09,079 grooming 1110 00:49:05,960 --> 00:49:11,640 or have started to develop into you know 1111 00:49:09,079 --> 00:49:13,079 some of the more key roles here because 1112 00:49:11,640 --> 00:49:15,079 they are the ones that say gett I want 1113 00:49:13,079 --> 00:49:17,240 to do this Garrett I want to 1114 00:49:15,079 --> 00:49:19,160 learn I see the way that you want to 1115 00:49:17,240 --> 00:49:22,559 take the company I want to help you get 1116 00:49:19,160 --> 00:49:25,880 there those are the people that identify 1117 00:49:22,559 --> 00:49:28,440 to me as the leaders of of a business 1118 00:49:25,880 --> 00:49:30,760 because you know they hold that same 1119 00:49:28,440 --> 00:49:34,359 Visionary type attitude and then in 1120 00:49:30,760 --> 00:49:37,000 terms of how I actually go about doing 1121 00:49:34,359 --> 00:49:39,359 it we're a team here so if you don't 1122 00:49:37,000 --> 00:49:41,200 know you ask and if you know you find 1123 00:49:39,359 --> 00:49:43,760 out I've sent a lot of people to 1124 00:49:41,200 --> 00:49:45,920 trainings that pay for 1125 00:49:43,760 --> 00:49:47,480 schooling you know whatever courses 1126 00:49:45,920 --> 00:49:48,640 somebody comes up to me and say Garrett 1127 00:49:47,480 --> 00:49:49,760 I want to learn about this because I 1128 00:49:48,640 --> 00:49:53,680 take this 1129 00:49:49,760 --> 00:49:53,680 class most of the time I say 1130 00:49:54,160 --> 00:49:59,119 yes gotcha awesome 1131 00:49:57,520 --> 00:50:00,720 uh Garrett before we move on to the 1132 00:49:59,119 --> 00:50:02,520 lightning round is there is there 1133 00:50:00,720 --> 00:50:04,920 anything else that I haven't asked yet 1134 00:50:02,520 --> 00:50:06,520 or haven't covered that you want to 1135 00:50:04,920 --> 00:50:09,480 add 1136 00:50:06,520 --> 00:50:12,079 um I think it's really important for 1137 00:50:09,480 --> 00:50:14,880 business owners to understand 1138 00:50:12,079 --> 00:50:18,640 that there's more to business and 1139 00:50:14,880 --> 00:50:20,119 money there's a real people aspect and 1140 00:50:18,640 --> 00:50:22,799 that's something that I enjoy I mean 1141 00:50:20,119 --> 00:50:24,720 everyone you know everyone running a 1142 00:50:22,799 --> 00:50:27,319 business wants to run a profitable 1143 00:50:24,720 --> 00:50:28,960 company and 1144 00:50:27,319 --> 00:50:30,680 hopefully it's for the right reasons to 1145 00:50:28,960 --> 00:50:32,640 be able to you know invest in their 1146 00:50:30,680 --> 00:50:35,520 people and make the world a better place 1147 00:50:32,640 --> 00:50:37,200 via their contribution of their business 1148 00:50:35,520 --> 00:50:41,280 that's something that I think 1149 00:50:37,200 --> 00:50:42,760 is under undervalued and quite frankly 1150 00:50:41,280 --> 00:50:45,319 not enough people that aren't running 1151 00:50:42,760 --> 00:50:47,599 businesses understand that yeah thanks 1152 00:50:45,319 --> 00:50:50,359 for sharing that that's 1153 00:50:47,599 --> 00:50:52,480 great all right uh I'll do a lightning 1154 00:50:50,359 --> 00:50:56,440 round at the end of my episode so are 1155 00:50:52,480 --> 00:50:58,559 you ready to go let's go all right uh do 1156 00:50:56,440 --> 00:51:02,880 you you prefer coffee or tea and how do 1157 00:50:58,559 --> 00:51:04,079 you like it prepared uh tea and Any 1158 00:51:02,880 --> 00:51:08,799 Which 1159 00:51:04,079 --> 00:51:12,079 Way hot or cold both I prefer hot gotcha 1160 00:51:08,799 --> 00:51:13,760 gotcha okay um pie or cake and do you 1161 00:51:12,079 --> 00:51:19,040 have a favorite kind 1162 00:51:13,760 --> 00:51:22,200 cake um pton lava cake okay all 1163 00:51:19,040 --> 00:51:24,119 right um I mean you just shared one for 1164 00:51:22,200 --> 00:51:25,760 business owners but what's a common 1165 00:51:24,119 --> 00:51:27,520 belief among entrepreneurs that you 1166 00:51:25,760 --> 00:51:31,000 would want to challenge 1167 00:51:27,520 --> 00:51:33,280 the way teams are built rather than just 1168 00:51:31,000 --> 00:51:35,599 you know paying somebody and say you 1169 00:51:33,280 --> 00:51:39,319 know go do this here's your job help 1170 00:51:35,599 --> 00:51:43,240 them get there all right uh do you have 1171 00:51:39,319 --> 00:51:46,079 a favorite holiday and why Thanksgiving 1172 00:51:43,240 --> 00:51:48,400 it's low stress eat bunch of good food 1173 00:51:46,079 --> 00:51:49,839 no presents everyone just it's a good 1174 00:51:48,400 --> 00:51:53,160 time to practice 1175 00:51:49,839 --> 00:51:54,680 gratitude awesome love it um are you a 1176 00:51:53,160 --> 00:51:56,640 morning or a night person and do you 1177 00:51:54,680 --> 00:52:00,240 have a favorite routine that you like 1178 00:51:56,640 --> 00:52:03,839 morning wake up walk upstairs to my home 1179 00:52:00,240 --> 00:52:06,640 gym workout whatever kind of workout it 1180 00:52:03,839 --> 00:52:10,920 is sit down do a 10-minute meditation in 1181 00:52:06,640 --> 00:52:13,319 the morning go downstairs have a bowl of 1182 00:52:10,920 --> 00:52:16,799 Greek yogurt with healthy toppings take 1183 00:52:13,319 --> 00:52:18,319 a nice shower make my tea head to work 1184 00:52:16,799 --> 00:52:20,359 what what what's one thing that you 1185 00:52:18,319 --> 00:52:23,880 would want your successor to remember 1186 00:52:20,359 --> 00:52:28,480 you for being 1187 00:52:23,880 --> 00:52:31,799 a leader um 1188 00:52:28,480 --> 00:52:33,640 providing the right people the right 1189 00:52:31,799 --> 00:52:35,680 opportunities um and where are you 1190 00:52:33,640 --> 00:52:38,480 finding creativity right now in your 1191 00:52:35,680 --> 00:52:40,839 work or for your work the leaders that 1192 00:52:38,480 --> 00:52:46,440 I've met a lot of people have a lot of 1193 00:52:40,839 --> 00:52:48,000 great ideas and I think AI is wonderful 1194 00:52:46,440 --> 00:52:50,480 as long as you don't use it to replace 1195 00:52:48,000 --> 00:52:54,160 your blame you know if you use it as a 1196 00:52:50,480 --> 00:52:55,960 supplement per se there's so much you 1197 00:52:54,160 --> 00:52:57,280 know time that can be saved and things 1198 00:52:55,960 --> 00:52:59,440 that can be done 1199 00:52:57,280 --> 00:53:02,799 I think we're on the verge of an 1200 00:52:59,440 --> 00:53:05,520 explosion here in a good way yeah are 1201 00:53:02,799 --> 00:53:07,240 you are you meeting monthly or weekly 1202 00:53:05,520 --> 00:53:10,000 with with your local peer groups what's 1203 00:53:07,240 --> 00:53:13,960 that look like for you um I am part of a 1204 00:53:10,000 --> 00:53:16,200 local CEO group that meets um every 1205 00:53:13,960 --> 00:53:18,480 other month of the group and every 1206 00:53:16,200 --> 00:53:21,760 alternating every other month with the 1207 00:53:18,480 --> 00:53:25,839 group leader and I'm a part of uh the 1208 00:53:21,760 --> 00:53:27,040 local manufacturing Council here that uh 1209 00:53:25,839 --> 00:53:28,559 will'll have 1210 00:53:27,040 --> 00:53:30,119 I'm not on the board but they'll have 1211 00:53:28,559 --> 00:53:32,760 board meetings that I 1212 00:53:30,119 --> 00:53:34,319 attend for you know quite frequently and 1213 00:53:32,760 --> 00:53:37,280 all sorts of different events that I'm 1214 00:53:34,319 --> 00:53:39,319 doing at least once a month that local 1215 00:53:37,280 --> 00:53:41,480 CEO group that you're in I mean how deep 1216 00:53:39,319 --> 00:53:43,280 into the weeds operations of each 1217 00:53:41,480 --> 00:53:44,640 other's businesses do you got do you 1218 00:53:43,280 --> 00:53:47,839 guys get are you like looking at 1219 00:53:44,640 --> 00:53:51,160 financials together is it sharing 1220 00:53:47,839 --> 00:53:54,280 just it's financials it's struggles it's 1221 00:53:51,160 --> 00:53:55,839 challenges it's making sure everyone is 1222 00:53:54,280 --> 00:53:57,960 doing what they need to do to work 1223 00:53:55,839 --> 00:53:59,319 towards their goal goals so kind of 1224 00:53:57,960 --> 00:54:02,040 holding each other 1225 00:53:59,319 --> 00:54:05,520 accountable nice how how many people in 1226 00:54:02,040 --> 00:54:08,400 that group uh I just joined recently and 1227 00:54:05,520 --> 00:54:11,040 we're at seven so it's and it's you know 1228 00:54:08,400 --> 00:54:13,680 non non-competing 1229 00:54:11,040 --> 00:54:15,040 interests people that have business 1230 00:54:13,680 --> 00:54:17,200 problems that doesn't matter what 1231 00:54:15,040 --> 00:54:19,319 business you're in awesome love it 1232 00:54:17,200 --> 00:54:21,920 Mastermind group that's great to hear 1233 00:54:19,319 --> 00:54:23,480 yeah uh what do you have coming up in 1234 00:54:21,920 --> 00:54:26,799 the next year that's got you really 1235 00:54:23,480 --> 00:54:30,040 excited everything I I love love what I 1236 00:54:26,799 --> 00:54:33,079 do there's so much fun to have but um 1237 00:54:30,040 --> 00:54:34,359 we're bringing on some new big accounts 1238 00:54:33,079 --> 00:54:36,280 uh we're going to get our ISO 1239 00:54:34,359 --> 00:54:40,520 certification like I mentioned during 1240 00:54:36,280 --> 00:54:43,079 the show um we have new people coming on 1241 00:54:40,520 --> 00:54:45,960 board you know developing 1242 00:54:43,079 --> 00:54:47,920 people all kinds of new projects that 1243 00:54:45,960 --> 00:54:49,160 are launching us into the 21st century 1244 00:54:47,920 --> 00:54:53,720 in terms of 1245 00:54:49,160 --> 00:54:56,880 Technology um I could go on and on that 1246 00:54:53,720 --> 00:55:00,160 ISO 9 901 I think is you said number 1247 00:54:56,880 --> 00:55:02,240 right what how long of a process is that 1248 00:55:00,160 --> 00:55:04,559 and do you have to hire a consultant to 1249 00:55:02,240 --> 00:55:07,400 audit it or how's that yeah we hired a 1250 00:55:04,559 --> 00:55:10,839 consultant um to work with us and I also 1251 00:55:07,400 --> 00:55:13,520 sent my director of quality to a 1252 00:55:10,839 --> 00:55:15,359 class to learn how to basically get our 1253 00:55:13,520 --> 00:55:17,760 certification depends on the company how 1254 00:55:15,359 --> 00:55:20,559 far along you are um we like to say that 1255 00:55:17,760 --> 00:55:23,680 we've always had it just without sticker 1256 00:55:20,559 --> 00:55:26,640 and we had some cleanup to do so it 1257 00:55:23,680 --> 00:55:28,880 could take years or you know couple 1258 00:55:26,640 --> 00:55:30,440 months for for somebody there's a lot of 1259 00:55:28,880 --> 00:55:32,520 internal audits that need to happen and 1260 00:55:30,440 --> 00:55:34,520 external audits that need to happen to 1261 00:55:32,520 --> 00:55:36,160 clean up the paperwork side of things 1262 00:55:34,520 --> 00:55:38,480 but we've been implementing new systems 1263 00:55:36,160 --> 00:55:41,520 over the last six months that need to be 1264 00:55:38,480 --> 00:55:44,280 implemented but it's definitely a work 1265 00:55:41,520 --> 00:55:46,920 progress so it's been under a year 1266 00:55:44,280 --> 00:55:48,920 though from the time you decided to when 1267 00:55:46,920 --> 00:55:51,240 you when you should finish this thing up 1268 00:55:48,920 --> 00:55:54,119 yeah we're coming up about a year now 1269 00:55:51,240 --> 00:55:56,760 gotcha and we had some time loss because 1270 00:55:54,119 --> 00:56:00,480 I was Ill earlier in the year so 1271 00:55:56,760 --> 00:56:02,000 collectively yeah okay uh and where can 1272 00:56:00,480 --> 00:56:04,680 people find out more information about 1273 00:56:02,000 --> 00:56:08,640 you Garrett I'm all over LinkedIn reach 1274 00:56:04,680 --> 00:56:12,200 me on LinkedIn um and there's some you 1275 00:56:08,640 --> 00:56:13,799 know my brief bio on lm.com but if 1276 00:56:12,200 --> 00:56:15,880 anyone's 1277 00:56:13,799 --> 00:56:18,359 interested shoot me a connection request 1278 00:56:15,880 --> 00:56:19,839 on link to awesome thank you so much for 1279 00:56:18,359 --> 00:56:22,799 sharing your story Garrett I appreciate 1280 00:56:19,839 --> 00:56:24,440 it no problem thanks you've been 1281 00:56:22,799 --> 00:56:26,520 listening to the art of succession 1282 00:56:24,440 --> 00:56:28,039 podcast with your host Barrett Young 1283 00:56:26,520 --> 00:56:29,680 twice a month we'll bring you interviews 1284 00:56:28,039 --> 00:56:31,160 sharing the successes and challenges 1285 00:56:29,680 --> 00:56:33,599 from business owners with their own 1286 00:56:31,160 --> 00:56:36,559 succession Stories the art of succession 1287 00:56:33,599 --> 00:56:38,880 is sponsored by gwcp and is provided for 1288 00:56:36,559 --> 00:56:40,640 informational purposes only before 1289 00:56:38,880 --> 00:56:42,559 engaging in any transaction you should 1290 00:56:40,640 --> 00:56:44,160 consult your own adviser if you've 1291 00:56:42,559 --> 00:56:45,920 enjoyed this episode please share it 1292 00:56:44,160 --> 00:56:48,400 with others and we'll see you on the 1293 00:56:45,920 --> 00:56:48,400 next one