View Transcript
Episode Description
How can AI help overcome business challenges and enhance customer experiences? Join us as host Vinnie Schoenfelder, CapTech Principal, Strategic Innovation, Brian Bischoff, CapTech CTO, and Bree Basham, CapTech CX Lead, discuss CapTech’s annual tech trends and what 2025 has in store for organizations and customers.
Tune in to hear:
- Why agentic AI in automation matters
- How AI-powered data accelerators work
- When hyper-personalized customer loyalty becomes crucial
- Why modernization with AI is essential