In this episode of Talent Matters, Mark Cox, Director & Partner at PiC, shares how building strong relationships and adapting to change has helped him grow a trusted recruitment business into a global success story.

Starting out in recruitment by chance, Mark talks about the lessons learned from 20+ years in the industry — from the days of faxing CVs to leading international teams across 15+ countries today. He shares why human connection still beats technology, and how evolving markets demand evolving strategies.

We talk about:

• Why long-term relationships, not quick wins, drive recruitment success

• How PiC tailored their approach to different international markets

• Why partnering with TA teams leads to better outcomes

• How to adapt to IR35 with project-based recruitment solutions

• Why tough markets are the perfect time to innovate and change

  
  

If you’re scaling a recruitment agency, thinking about international growth, or simply want to hear from someone who’s stayed at the top of their game by always putting people first, this one’s for you.

// ABOUT MARK COX
Mark Cox is the Director & Partner at PiC, a specialist recruitment agency with over three decades of experience in investment management and financial technology recruitment. With more than 20 years of personal industry experience, Mark leads PiC’s global expansion, helping businesses solve recruitment challenges with compliant, high-quality solutions built on trust and expertise.

// ABOUT WAVE
⁠⁠⁠⁠Wave⁠⁠⁠⁠ is the candidate attraction solution for recruitment agencies. Source high-calibre candidates faster and hassle-free. Build and grow a high-performing recruitment website. Buy and manage your job board contracts with ease.