Emotional agility differentiates effective leaders by allowing them to acknowledge feelings without being controlled by them. The ability to pause between emotion and reaction creates leadership steadiness that builds trust and provides stability during challenging situations.

• Emotional agility defined as feeling everything but not being ruled by anything
• Leaders who lose control can spend months rebuilding broken trust
• The pilot analogy: skilled pilots feel turbulence but make measured adjustments
• Susan David's perspective: "emotional agility is about loosening up, calming down and living with more intention"
• The critical importance of the pause between feeling and responding
• Steady leaders earn trust by modeling composure during challenges
• Growth challenge: next time you feel turbulence, name your feelings then decide how to lead anyway

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