Main Points

When conversations get tense at work, how do you make sure you don’t over-explain, shut down or things escalate?

In this episode, I break down how to communicate with confidence, clarity and composure when pressure is on

• How to not over explain
• What to do if you really can’t meet a deadline
• How to give feedback
• How to handle contentious discussions without losing composure
• A 3 part structure on how to have your words land

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