#49 How to build a Customer-Centric Company with Rod Cherkas

Aug 28, 2023
46 mins

Episode Description

In this episode of Unsubscribed! hear from Rod Cherkas, Founder and CEO of HelloCCO and Author of the Chief Customer Officer Playbook. Learn about:

  • What exactly Customer Success is and why it's so vital right now
  • How to put yourself into your customer's shoes
  • Variable compensation for Customer Success Managers
  • Hot tips from his book
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