The Canny Can-Can

January 22
26 mins

Episode Description

Alicia and Margie explore Intuit's Canny boards at intuit.canny.io, a powerful but underutilized platform where accountants can submit specific, actionable feedback directly to QuickBooks product managers and developers. They break down how to use the three available boards (bank feeds, modern view reports, and payroll), explain the difference between productive feedback and unproductive complaining, and reveal how the upvoting system helps prioritize which features get built. This transparency tool shows what's under review, what's planned, and what's already been released—but it needs more accountants to use it correctly to prove its value to Intuit.

Sponsors
UNC - https://uqb.promo/unc


  • (00:00) - Introduction and Hosts
  • (00:36) - Importance of Feedback
  • (01:24) - History of QuickBooks Feedback Systems
  • (02:01) - Current Feedback Methods
  • (03:04) - Feedback Processing and Action
  • (04:43) - Using Loom for Feedback
  • (06:36) - Introduction to Canny Boards
  • (10:14) - Navigating the Canny Boards
  • (17:59) - Submitting Effective Feedback
  • (19:13) - Encouragement to Use Canny Boards
  • (21:51) - Upcoming Events and Classes
  • (25:52) - Conclusion and Final Thoughts

LINKS

Check out Canny at intuit.canny.io

Alicia’s current classes: 

 Margie’s Free Class Friday:
www.akadian.com/lockerroom


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