It's an important part of monitoring and improving performance, but when feedback is given or received in the “wrong” way, it can damage relationships and affect work. 

Here’s a masterclass to help you get better at giving and receiving feedback. 

Guests: 

Roisin McCann, facilitator who works with organisations to build leadership capacity and develop a better culture of feedback and strategic communication 

James Donald, senior lecturer, University of Sydney Business School

This program was first broadcast on 3rd July 2025