In this episode of The SDM Show, host Rob Cairns is joined by guest Elizabeth Eiss to discuss strategies for scaling small and medium-sized businesses. Elizabeth shares her journey from the commercial insurance industry to discovering the power of the "freelance economy" and founding Results Resourcing.The conversation focuses on the "bottleneck" many business owners face and how shifting from working in the business to working on the business through effective delegation and process-driven outsourcing can lead to sustainable growth.