Episode Description
When shoppers stop clicking, the rules of retail change. đïž
In this episode, Carina Lamb from EMARKETER breaks down how generative and agentic AI are threatening to collapse the retail funnel into a single conversation.
From zero-click commerce and GEO (Generative Engine Optimization) to post-purchase automation and trust-based payments, discover where AI already delivers real ROI and where retailers are still chasing hype.
Listen in to learn more about:
âą Smarter inventory forecasting and fulfilment
âą AI-enabled customer service and post-purchase support
âą Why âfix friction before flashy toolsâ is retailâs new golden rule
đ§ Listen now and stay ahead of zero-click commerce.