#57 Zero-Click Commerce and the End of the Retail Funnel with Carina Lamb (EMARKETER)

Oct 22, 2025
38 mins

Episode Description

When shoppers stop clicking, the rules of retail change. đŸ›ïž

In this episode, Carina Lamb from EMARKETER breaks down how generative and agentic AI are threatening to collapse  the retail funnel into a single conversation.

From zero-click commerce and GEO (Generative Engine Optimization) to post-purchase automation and trust-based payments, discover where AI already delivers real ROI and where retailers are still chasing hype.

Listen in to learn more about:

‱ Smarter inventory forecasting and fulfilment

‱ AI-enabled customer service and post-purchase support

‱ Why “fix friction before flashy tools” is retail’s new golden rule


🎧  Listen now and stay ahead of zero-click commerce.

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