#53 From AI to Store Closures: Dominick Miserandino (RTM Nexus) on Retail’s Biggest Contradictions

Aug 13, 2025
40 mins

Episode Description

Retail is moving faster than ever.

But is it moving in the right direction?

In this episode of The Retail Reality Show, Yael and Nino sit down with Dominick Miserandino, founder of RTM Nexus, to unpack the contradictions shaping the future of the industry.

From AI-driven automation to store closures and media scandals, we explore the gap between hype and reality, and what it takes to lead when trust is low and expectations are high.

What to expect:

  • Why most retailers still don’t trust their own AI
  • Why store closures create more than just bad press
  • Why leadership starts in the lobby, not the boardroom
  • Why the human side of retail still matters more than ever

🎧 A fast, funny and surprisingly grounded conversation about the very real tensions behind today’s retail headlines.

Listen in now to find out Dominick’s advice on how to lead through the chaos.

See all episodes

Never lose your place, on any device

Create a free account to sync, back up, and get personal recommendations.