Lost in the Shuffle: The Truth About Who's Really Working Your File.You hired a Realtor. You shook hands, signed the agreement, and trusted that person to guide you through one of the biggest financial decisions of your life. But here's the question nobody asks until it's too late: is that same Realtor actually the one handling every step of your transaction — or did your file get quietly passed off along the way?  This is an episode you don't want to miss.