In part two, beauty gurus are decrying a major retailer over freebies from its loyalty scheme. Make up store MECCA offered an extra gift labelled a 'beauty treat' to its members which turned out to be a tote bag of questionable quality. Consumer NZ explains why some rewards schemes are not all their cracked up to be. Then, Australian local council member Mark Dal Bon from Griffith City talks about the councils' decision to allow workers to wear flannel shirts in the office. Is business casual getting too casual?