Welcome to the very first episode of The Operator's Seat Podcast! In this episode, hosts Landon and Sabrina introduce themselves, share their unique journeys into operations leadership, and discuss why operations is often the most overlooked—but most critical—part of any successful business.

From Disney operations and banking to building and scaling financial services firms, they share lessons learned from years of leading teams, creating processes, solving problems, and navigating the challenges of leadership. The conversation dives into what operations really looks like behind the scenes, why leadership can be a lonely place, the balance between people and processes, and how strong operations can make or break a growing company.

Whether you're a business owner, manager, team leader, entrepreneur, or simply someone interested in how organizations run effectively, this episode offers practical insights and honest conversations from two operators who are in the trenches every day.

In this episode:

How Landon and Sabrina got started in operations
Lessons learned from Disney, banking, and wealth management
Why leadership is about more than managing people
The importance of processes, projects, and people
Common mistakes growing businesses make
Why they replaced the word "change" with "evolve"
What listeners can expect from future episodes

Have a leadership question, operations challenge, or business story you'd like us to discuss? We'd love to hear from you! Be sure to subscribe, leave a review, and send us your questions for future episodes. Email us At theopsseatpodcast@gmail.com

#Operations #Leadership #BusinessGrowth #Entrepreneurship #Management #SmallBusiness #FinancialServices #BusinessOperations #LeadershipDevelopment #TheOperatorsSeat