Episode Description
SUMMARY: Richmond dentist Dr. Bob Bigelow discusses the Virginia Dental Association’s peer review/patient mediation benefit. Bigelow, involved for about three years, explains how mediation can resolve many patient complaints before they reach the Board of Dentistry, reducing stress and time for dentists and patients. Common issues include clinical problems, missed appointments, and misunderstandings about insurance or collections.
GUEST: Dr. Robert W. Bigelow has been a tripartite member of the VDA for almost 17 years and owns a restorative dental practice in midtown Richmond. He enjoys collaborating with other VDA members to enhance patient care. Outside of work, he enjoys spending time with his family and friends.
HOST: Paul Logan of the Virginia Dental Association. Paul focuses on member advocacy, developing resources for dental students and early career dentists, and working with a broad array of stakeholders to elevate and address Virginia’s dental workforce needs. Paul currently serves on the executive committee of the Coalition for Modernizing Dental Licensure and the College Board of J. Sargeant Reynolds Community College. Outside of work, he’s trying to keep up with his young daughters.
MENTIONED IN THIS EPISODE:
VDA Peer Review - Additional Information: https://www.vadental.org/peer-review
EPISODE CREDITS
Producer: Paul Logan
Host: Paul Logan
Guests: Dr. Robert W. Bigelow
Post-Production/Editor: Shannon Jacobs
Subscribe, share, and send your feedback and topic ideas to thefulcrumpodcast@vadental.org.
The information, opinions, and recommendations presented in this Podcast are for general information only, and any reliance on the information provided in this Podcast is done at your own risk. This Podcast should not be considered professional, medical, or legal advice.
Music in this episode from Epidemic Sound