How do we take the public with us?

Actually, is that the right question? Surely, we should be asking what the public want? And what the public doesn’t yet know it wants.

Our traditional models of consultation and engagement increasingly don’t work. They result in fearful officers bombarded with feedback from a hyper-engaged minority, while the typical resident is unaware that engagement is even taking place.

Is there a better way?

Yes! Jasmine Palardy works with local authorities to engage residents on highways schemes in a totally different way.

Why shouldn’t a local authority highways consultation involve a chicken dinner?