The Client Experience Collaborative Podcast

Business
The CX Collaborative
clientexperience.com
Fortnightly podcast.
Welcome to the Client Experience Collaborative Podcast. These three CX industry veterans, Ryan Suydam (Client Savvy), Steven Keith (CX Pilots), and Blake Godwin (Client Savvy), are client experience innovators and pioneers in helping professional services companies understand and master the science and art of CX. Join them on this info-packed bi-weekly podcast as they untangle the world of Client and Employee Experience for firms who want to become more experience-led.

Be sure to visit our website at www.clientexperience.com and subscribe to the podcast on your favorite podcast app.
16 episodes  •  0 archived  •  
E9
How to Introduce Client Experience to Clients
E9·
Jan 21, 2021
Jan 21, 2021
33 mins
Perceived Risks and Fears of Client Experience
Jan 18, 2021
Jan 18, 2021
35 mins
Client Experience and COVID-19
Jan 17, 2021
Jan 17, 2021
31 mins
E11
Getting Started with Client Experience
E11·
Jan 17, 2021
Jan 17, 2021
43 mins
E10
How Client Experience Impacts Mergers & Acquisitions
E10·
Jan 8, 2021
Jan 8, 2021
34 mins
E10
Operations within Client and Employee Experience
E10·
Aug 26, 2020
Aug 26, 2020
29 mins
E9
Cross Organizational Benefits of CX & EX
E9·
Aug 12, 2020
Aug 12, 2020
46 mins
E7
Change Management in Professional Services (Part 2)
E7·
Jul 16, 2020
Jul 16, 2020
41 mins
E6
Change Management in Professional Services (Part 1)
E6·
Jul 1, 2020
Jul 1, 2020
46 mins