Episode Description
If you’ve ever been in a conversation where someone starts crying, shuts down, or lashes out—and you weren’t sure what to do—this episode is for you. Elena offers guidance on how to respond when a team member breaks down emotionally during a conversation. Whether you’re met with tears, silence, or anger, you’ll walk away with a grounded strategy for navigating intense moments with presence and care.
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Reflection questions:
- What emotions or reactions come up for you when someone becomes overwhelmed during a conversation?
- How might you prepare yourself—emotionally and somatically—for moments like these?
- What’s one line or phrase you can practice now to use in those moments of breakdown?
Podcast Transcript and Use:
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