Kathy Gagliano is the Executive Vice President of Merchandising at Books-A-Million, America’s second-largest book retailer. Bringing a wealth of experience from major retailers like Parisian, Inc., Federated Department Stores, and Saks, Inc., Kathy joined Books-A-Million in 2007. Today, she helps guide the vision and strategy for the beloved company that started as a humble 1917 street corner newsstand in Florence, Alabama, and has since expanded into over 220 stores across 32 states.

On this week’s episode of the BookSmarts Podcast, Kathy sits down to discuss the evolving landscape of physical book retail. We dive into how Books-A-Million is adapting to a rapidly changing consumer demographic and welcoming the massive wave of younger readers fueled by BookTok. Kathy also shares her insights on viewing the bookstore as a real-time cultural barometer and reveals the heart behind their localized, "shop-in-a-shop" community hubs. Finally, we explore the company's current expansion into new markets and offer fantastic, tactical advice on how publishers can better partner with physical retailers to capture today's readers.

To learn more about Books-A-Million and follow along with their continued growth, visit booksamillion.com. You can also reach out to Kathy directly at gaglianok@booksamillion.com.