Humanising Advisory in the Age of AI with Ritz Steytler, Abacus Partners, UK

June 30
28 mins

Episode Description

If AI has “read every book” and advisory is rapidly moving into what Ritz Steytler calls a “post-knowledge world” how are advisors going to deliver value for clients? In this episode of The Authentic Advisor, Ritz explains why the future of advisory will depend on judgment, presence, implementation and the quality of the questions advisors ask.


Drawing on 30 years building technology businesses and advising leadership teams, Ritz shares how he is using AI tools daily to sharpen preparation, personalise communication and reclaim time for the work that moves clients forward. As he explains, “the AI handles the synthesis, and the advisor is then fully prepared and free to be genuinely present.”


James Mason and Ritz also tackle the hidden downside of AI acceleration, including burnout, relentless context switching and the pressure to produce more, faster. The conversation explores why “slow consulting” and giving problems “time to breathe” will become critical differentiators for trusted advisors over the next five years.


A grounded and practical discussion for accounting firms and business advisors navigating the shift from knowledge work to judgment, wisdom and human connection.


Chapters

00:00 AI in Advisory

01:14 Ritz Steytler's Background

03:12 AI Advisory Myths

05:43 Human Judgment in AI

07:54 AI in Advisory Applications

14:26 Trust & Human Connection

15:53 Slow Consulting

21:32 Tips to Stay Informed


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