Episode Description
Deciding to end a client relationship is one of the most difficult choices a lawyer can make. Many attorneys feel obligated to continue working on a matter even when it consumes disproportionate time and emotional energy, often for a client whose behavior or engagement is challenging.
In this episode, I walk through how to fire a client professionally and ethically. I cover practical steps, including organizing work products, ensuring proper timing in litigation and transactional matters, and communicating clearly with the client. I also discuss the emotional and cognitive biases that make it hard to disengage and explain why these tendencies are natural but should be managed strategically.
Get full show notes, transcript, and more information here: agileattorney.com/124
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LIVE WORKSHOP: Legal Process Improvement Essentials
This two-hour hands-on workshop will teach you the difference between systems maintenance, improvement, and repair. You'll leave with a clearer picture of where work is getting stuck in your practice and a practical path to getting it moving again. When? Thursday, July 16th at 12:00 PM Pacific/3:00 PM Eastern Only 12 Seats Available! Reserve your spot here: https://the-agile-attorney.captivate.fm/workshop