What if faster coding is actually slowing your software delivery down? Most teams are pouring AI into the coding phase, but the real bottleneck is everywhere else.

In this episode, Andrew Haschka, Field CTO at GitLab for Asia Pacific and Japan, explains why most AI strategies in software engineering are failing and what it takes to fix them. He introduces the AI paradox: teams invest heavily in AI-assisted coding, yet coding accounts for less than 20% of the software delivery lifecycle, leaving the biggest bottlenecks untouched.

Andrew makes the case for intelligent orchestration — moving from isolated AI interactions to governed, end-to-end agentic flows that span planning, coding, testing, security, compliance, and release. He shares how a unified system of record forms the foundation for high-quality AI outcomes, and why fragmented tools and siloed context actively limit what AI can deliver. Drawing on real customer examples — including Ericsson’s 50% faster deployments and 130,000 hours saved in six months — he shows what a holistic approach actually looks like in practice.

The conversation also covers how tech leads, developers, and junior engineers need to evolve their skills in a world where AI handles routine implementation. Andrew closes with a compelling argument: in the agentic era, governance isn’t just a compliance burden, it’s the primary source of competitive advantage.

Timestamps:

• (02:30) What Are the Key Responsibilities of a Field CTO at GitLab?
• (03:26) Why Should Organizations Govern AI Strategy Rather Than Chase the Latest Features?
• (06:41) Why Is an End-to-End Agentic Flow More Valuable Than Individual AI Tools?
• (09:39) What Is the AI Paradox and How Does Intelligent Orchestration Solve It?
• (14:47) How Does Shifting Focus to Requirements Quality Transform Software Delivery Outcomes?
• (18:19) How Has GitLab Evolved Beyond CI/CD Into a Full End-to-End Delivery Platform?
• (20:20) What Should Software Teams Prioritize Beyond Coding in the AI Era?
• (24:14) How Do Organizational Silos Create a Capability Threshold for AI Adoption?
• (27:49) What Practical Strategies Can Organizations Use to Break Down Internal Silos?
• (30:58) How Did Ericsson Achieve 50% Faster Deployments and Save 130,000 Hours With GitLab?
• (33:07) How Should Software Developers Evolve in the Age of AI Agents?
• (36:26) How Is the Tech Lead Role Evolving in a Hybrid Human-AI Team?
• (39:22) How Can Junior Developers Keep Up With the Rapid Shift in Industry Expectations?
• (42:40) Why Do 79% of Singapore DevSecOps Practitioners Believe AI Will Create More Jobs?
• (45:27) Why Are Companies Reducing Staff Despite the Growing Demand for Software?
• (48:34) What Are the Most Common Pitfalls When Implementing Agentic Workflows?
• (52:29) What Practical Steps Should Engineering Leaders Take to Govern AI Responsibly?
• (55:13) Why Should Engineering Leaders Build an AI Strategy Before Choosing Technology?
• (57:15) 3 Tech Lead Wisdom

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Andrew Haschka’s Bio
Andrew Haschka serves as Field CTO for Asia Pacific & Japan at GitLab, where he acts as a trusted strategic advisor to enterprise customers and partners navigating complex technology transformation. With over 20 years of experience spanning software delivery, cybersecurity, cloud infrastructure, and organisational transformation, Andrew brings a rare combination of technical depth and executive-level counsel to the organisations he works with.

Prior to GitLab, Andrew held senior leadership roles across APAC at Google and VMware, and has led large-scale digital transformation programmes for organisations including Downer, IBM, Jones Lang LaSalle, Thomson Reuters, Optus, and across the Fiji and Pacific Islands.

Follow Andrew:

• LinkedIn – linkedin.com/in/andrewhaschka

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