Starting a recruitment agency is something many recruiters think about — but far fewer actually do.

In this episode of Talent Matters, Dave Jenkins sits down with Nathalie Janger, Founder of Crystal Clear Recruitment, to talk about what it really takes to leave a long-term role and build a recruitment business from scratch.

After nearly 15 years working in the same agency, Nathalie made the leap to start her own firm focused on business support roles across Greater London. She shares the moment that pushed her to back herself, the realities of launching in a challenging market, and why confidence, preparation, and the right support network can make all the difference.

The conversation explores the early days of building a new recruitment business — from landing those first placements and navigating quiet periods, to developing a personal brand and creating a service built on transparency and trust.

We cover:• Why some recruiters decide to start their own agency
• The mindset needed to leave a stable role and go solo• What the first few months of launching a recruitment business really look like• The practical steps involved in setting up an agency• Why coaching and external support can accelerate progress• The importance of relationships and personal brand in recruitment

If you're a recruiter thinking about launching your own agency — or simply curious about what the early stages of building a recruitment business look like — this episode offers an honest look behind the scenes.

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