Episode Description
In this episode of Synching Up, Jake sits down with Kai Wong (she/they), Principal of Digital Accessibility at Teladoc Health and contributing author to Inclusive Design for Accessibility. Together, they unpack what digital accessibility really means—beyond checklists and compliance—and how Kai’s lived experience as a neurodivergent, non-binary, queer AAPI professional fuels their advocacy.
From hiring with empathy to designing for inclusion, Kai shares why accessibility is essential to good UX, legal protection, and discoverability—and how embracing identity can be a superpower in the tech world. Plus, we talk about their book journey, the burnout realities of advocacy work, and the magic of weird friendships (shoutout to Pokémon Go!).
Whether you’re new to accessibility or deep in the work, this episode will leave you feeling empowered, seen, and inspired to do better by design.
Links and References:
Our Pokémon Go Trainer Codes
Kai: 752861053459
Jake: 200519292777