Jake Stauch is the co-founder and CEO of Serval, the AI-native enterprise service management platform. Serval was founded in 2024 and has already raised over $125M across rounds led by Redpoint and Sequoia at a $1B+ valuation. Before Serval, Jake spent five years on the product team at Verkada and earlier founded NeuroPlus, a brain-sensing hardware company that made video games for kids with ADHD.

In this episode of Summation, Jake and Auren discuss:

• Why Anthropic has added more ARR in the past few months than ServiceNow has in the past 20 years
• The "forward deployed engineer" hire and why he recruits future founders instead of solutions engineers
• Why talent density is the only remaining moat in the age of AI
• The Silicon Valley collusion around not poaching each other's employees

You can find Auren Hoffman on X at @auren and Jake Stauch on X at @jakeserval