“ROOT CAUSE ANALYSIS” - 1. Structured method used to analyze the cause of a nonconformance to indicate what needs to be permanently eliminated. 2. Confrontation.

Also: Two conversations, six answers, and the point of no return.

Warning: This episodes contains depictions of violence

Starring:

Emily Wang as Miranda Quan

Nadine El Amami as Janelle Cochrane

Laura Guzman as Reva Luther Santiago

Zach Libresco as Sebastian Fredricksen

Kristen DiMercurio as Jackie Simmons

Episode written by Alex Yun

Audio Engineering by Erin S and Alex Yun

Theme music by Dominic Wright

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