Episode Description
Your community wants impact, not your slides
Laz Csite has spent decades in high-end consulting. He chose to walk away from that and spend the next 10 years on something that actually matters to him: helping charities, social enterprises, and B corps use digital tools to deliver the change they exist for.
Produced by Europa Creative Partners (europa.nz).
In this episode of Slideshow, host Dave Hayward speaks with Laz Csite, founder of 360tuned, about why digital transformation keeps failing in mission-led organisations, and what it actually takes to get it right. Laz brings a rare combination: the rigour of a career at KPMG and PwC, and a philosophy shaped more by rice terraces and bamboo than by tech roadmaps.
The conversation covers the gap between board-approved strategy and the people who have to deliver it, why most nonprofits are nowhere near ready for AI and what to do first, the spaghetti problem hiding in almost every nonprofit back office, and the pizza framework for thinking about digital architecture. Laz also shares the "black Toyota Corolla" approach to choosing tools, a story about donor lifetime value that stopped a 15-year-old nonprofit in its tracks, and why boring, reliable systems beat shiny ones every time.
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