Roadzen CEO Rohan Malhotra on AI Auto Insurance: 2-Minute Claims, Fraud Detection, and Safer Fleets

During this interview learn how Rohan Malhotra, CEO and founder of Roadzen, a NASDAQ-traded enterprise AI company is serving insurers, fleets, and automakers across the US, UK, India, and Europe. Malhotra explains how Roadzen uses connected-car and smartphone data to personalize auto insurance pricing, detect accidents, and guide drivers through a fast claims process using a 360-degree vehicle video, real-time damage assessment, parts-and-labor pricing by zip code, and dozens of fraud checks — often enabling resolution within minutes. He describes fleet benefits such as quicker vehicle turnaround, lower premiums through driver scoring and coaching, and reduced liability via DriveBuddy AI, a dual-camera windshield device that records pre/post-incident video, alerts drowsy drivers, and helps adjudicate claims. Together, Dian & Rohan discuss industry adoption, privacy and consent, and how vertical AI models can achieve high accuracy in regulated industries.

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I’m Dian Griesel and in November of 2017 I began blogging as @SilverDisobedience on my website and @SilverDisobedience on ⁠Instagram⁠ ⁠Facebook⁠ and @DianGriesel ⁠X⁠ Career-wise, I am a perception analyst, counselor, hypnotherapist, author of 16 books and a Wilhelmina model. For 30 years, via owning an investor & public relations firm, while being in private practice, I have helped my clients to achieve greater understanding as to how perceptions impact everything we do whether personally or professionally. A couple of years ago I added a podcast. Episodes are unscripted, with plenty of no-holds-barred revelations from fascinating, accomplished guests living diverse lives. Intimate stories about work, play, psychology, relationships, pop culture, trends, B.S. + more are unpacked through thought-provoking questions that spark honest revelations, pivotal moments, and unguarded insights — stunning even the boldest guests with their own “aha” truths. ✨

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LinkedIn: ⁠https://www.linkedin.com/in/diangriesel/⁠ 

SHOW RUN: 

00:00 AI Where Mistakes Matter

00:34 Meet Roadzen CEO

01:51 Origin Story in Delhi

02:39 Connected Cars Vision

04:17 How Claims Get Automated

05:48 Behavioral Data and Pricing

08:23 Instant Claim From Video

11:07 Handling Multi Car Accidents

11:49 Why Fleets Need This

15:37 Drive Buddy Liability Camera

19:17 Insurance Costs and Inflation

20:21 Driverless Future and Retrofit

21:11 Fairness Incentives and Intent

23:16 Coaching Drivers Like Pedometer

24:37 Texting and Driving Fixes

25:26 Software Defined Vehicles

26:00 Two Minute Claims Future

27:22 Insurance Meets Ad Tech

29:18 Privacy and Data Control

31:28 Discounts and Driver Scores

32:51 Platform and Competitors

34:32 Who Adopts Fastest

36:53 OEM Profits and F&I

40:16 Roadzen Growth and Tailwinds

40:59 Vertical AI for Enterprise

43:07 Digital Police Reporting

45:42 Wrap Up and Thanks