The way that Casie Gilette understands more about her audience is to define an Ideal Customer Profile. Casie says: “Get hyper-specific about what your ICP (ideal customer profile) actually needs. The era of generic SEO content is over. AI overviews already own those answers. They already own those broad surface-level questions, and the only way to really stand out is to understand what your customers want. Who is your target audience? What do they want? What do they struggle with? What's missing from the AI summaries? What are the insights that they can't get anywhere else? I use the term ICP because I like the idea that you have an ideal customer: This is who they are. This is what they want. This is what they're asking. When you really break it down, that's who you want to be targeting, and that's who you're writing for. Understanding that is so important.”