Why Most SaaS Companies Get AI Wrong with Zach Garippa, CEO of Order.co

January 13
44 mins

Episode Description

Dan Balcauski hosts Zach Garippa, CEO and co-founder of order.co, an AI-powered procurement platform managing nearly half a billion in annualized spend. Zach shares insights on the importance of solving customer problems before building technology, emphasizing efficiency in decision-making, and embedding AI to enhance business processes. They discuss order.co's approach to integrating AI, decision-making strategies in a growing company, and the value of customer-centric technology. 

01:46 Order.co's Unique Business Model
03:37 The Role of AI in Order.co's Success
16:05 The Importance of Embedded AI
22:58 Enhancing Customer Experience with AI
25:17 Maintaining Decision-Making Speed
28:27 Empowering Decision Makers
40:29 Rapid Fire Closeout Questions

Guest Links

Connect with Zach on LinkedIn

Order.co

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