In this episode, Whitney Livingston, COO of ICSC, joins Colliers to discuss the evolving landscape of retail real estate and the role of ICSC in shaping industry dialogue and development. Whitney highlights the remarkable growth of ICSC’s NextGen membership—individuals aged 40 and under—which has increased from 9% pre-pandemic to over 30% today. This surge reflects a new generation of retail professionals entering the space, bringing fresh energy, innovation, and diverse perspectives.

The conversation explores current industry trends including experiential retail, the blending of digital and physical commerce, and the continued importance of networking and community in commercial real estate. Whitney emphasizes ICSC’s commitment to being a hub for connection, education, and advocacy, especially as the retail sector adapts to post-pandemic consumer behavior.