Adam sits down with Jacqui Fimister, a classroom teacher at Kananook Primary School, for a conversation that spans thirteen years of partnership between Jacqui and Real Schools. It's an easy, honest chat between two people who know each other well, Jacqui is candid about the "performative" teacher she used to be (pegs going up and down, "don't smile till Easter") and how a single piece of sharp, sensitively delivered feedback from Adam reshaped her entire approach to behaviour and relationships in the classroom. Along the way, they cover reflective practice, restorative language, trauma-informed teaching, and what it looks like when a whole school, leadership included, genuinely trusts its staff.