Navigated to The Cult of The Credo: How a Beloved Brand Betrayed Your Trust 7 | 36

The Cult of The Credo: How a Beloved Brand Betrayed Your Trust 7 | 36

September 10
1h 8m

View Transcript

Episode Description

When a company’s values don’t match its actions, the impact can be devastating. Kim and Amy speak with investigative journalist Gardiner Harris about his book, No More Tears: The Dark Secrets of Johnson & Johnson. Harris uncovers how a company once seen as the gold standard of integrity used its famous “Credo” to build emotional trust while covering up harmful practices—from baby powder linked to cancer to its role in the opioid crisis. The conversation goes beyond one company, raising bigger questions about accountability, transparency, and the systems meant to keep us safe. It’s a candid look at how misplaced trust can cause lasting damage—and what it really takes to create a culture where honesty and responsibility come first.


Get all of the show notes at ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠RadicalCandor.com/podcast⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠.


Episode Links:⁠⁠⁠⁠⁠⁠⁠⁠⁠


Connect:


Chapters:


(00:00:00) Introduction

Kim and Amy introduce Gardiner Harris, investigative journalist and author.


(00:01:01) No More Tears

Why Gardiner’s book hasn't been widely covered by the media.


(00:07:35) Hidden Dangers of Products

Overview of Johnson & Johnson’s vast range of dangerous products.


(00:15:13) Antipsychotics in Nursing Homes

How antipsychotics were pushed to sedate elderly patients.


(00:16:58) Opioids & Corporate Responsibility

The role Johnson & Johnson played in the opioid epidemic.


(00:24:04) The Power of Branding & Emotional Trust

The exploitation of emotional branding to avoid accountability.


(00:27:28) Incentives, Conflicts, & Complicity

How financial incentives corrupted doctors, researchers, and hospitals


(00:39:12) Breaking Points & Speaking Up

Stories about the individuals affected by Johnson & Johnson.


(00:47:27) The Cult of the Credo

How J&J weaponized its corporate credo to silence whistleblowers.


(00:52:19) How J&J Got Away With It

The ways J&J avoided accountability and hid decades of misconduct.


(00:57:36) Tylenol, Safety, & the Illusion of Trust

The FDA’s inability—or unwillingness—to enforce safety despite evidence.


(01:03:29) Hope, Oversight & Individual Action

How individual action and awareness can drive systemic change.


(01:08:10) Conclusion

Learn more about your ad choices. Visit megaphone.fm/adchoices

See all episodes

Never lose your place, on any device

Create a free account to sync, back up, and get personal recommendations.