Episode Description
You're not just licensing software. You're deciding what kind of relationship you'll have with the company behind it, and most procurement teams find that out too late.
This deep dive lays out seven dimensions that separate a real ProcureTech partner from a plain software provider, and makes the case that your expectations should rise, not relax, now that AI is in the stack:
Accountability: logins, or outcomes?
Roadmap: handed off at go-live, or co-owned?
Transparency: what's shipping, or what's demo-ware?
Data: locked in, or yours?
Access: a support ticket, or someone who can change something?
Incentives: your renewal, or your success?
Point of view: a feature list, or a challenge to your process?
It's also a first and a last: Matthew's final deep dive episode as co-host, and the introduction of the one taking over.
For procurement and finance leaders sizing up a new software vendor, renewing a contract, or being sold an AI roadmap they can't yet verify.
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