Episode Description
Eric Sarjeant, GM of a 300-400 car/month Toyota dealership, breaks down the weekly rhythm and manager-led training discipline that delivers a 10x ROI on the Dealership Playbook.
In this episode of Prepare to Win, David Lowe sits down with Eric Sarjeant (GM, Ed Martin Toyota Noblesville) to walk through the concrete practices that run a top-performing store:
• The Four Pillars of Leadership — implemented, not just taught
• A weekly operating rhythm that takes about 4 hours to run
• Saturday all-hands meetings driven from a single email on three 85-inch TVs
• Live AI roleplay in front of 30 people during Tuesday–Friday huddles
• The 10x ROI rule — and the math that clears it on PVR alone
• Why "the pace of the leader is the pace of the pack" changes everything
• How a manager-led culture beats the traditional "push it down to sales" model
If you're a GM, sales manager, or dealer principal looking for a reference implementation of what daily training discipline actually looks like in a high-volume store — this is it.
🔗 Resources:
- Book a Strategy Session: https://automotivesalescoach.com/lets-talk
- Visit: https://automotivesalescoach.com
📧 Questions? team@automotivesalescoach.com
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David Lowe is the founder of Automotive Sales Coach and creator of The Dealership Playbook — a daily training system used by dealerships to build consistent sales culture. With decades in automotive retail, David's approach focuses on implementation over information, helping dealerships generate meaningful, measurable growth in gross and culture.
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Call or Text David @ 765-560-7338