Prototyping Civic Futures with Legible AI | Steve Diasio on Trust, Service Design & Urban Innovation

April 23
5 mins

Episode Description

What happens when AI enters civic decision-making before trust has been designed into the process?In this video, Steve Diasio explores Prototyping Civic Futures with Legible AI, a powerful case study from St. Petersburg’s Historic Gas Plant District, where service design, community participation, and generative AI were brought together to reimagine urban redevelopment in a more transparent, accountable, and human-centered way. Drawing from a live civic design sprint with stakeholders across the public, private, and community sectors, this talk shows how AI can support public innovation without becoming a black box of authority.This video is for leaders, designers, policymakers, educators, technologists, and anyone interested in the future of cities, participatory governance, public trust, urban innovation, and ethical AI. Steve breaks down how communities can move from passive feedback to active co-authorship, how trust can be designed into systems, and why service design must evolve into civic infrastructure in the age of AI.In this video, you’ll learn about:Legible AI and why transparency matters in civic systemsService design as a tool for governance and accountabilityCommunity design sprints and public participationThe Historic Gas Plant District redevelopment contextHuman-centered AI in urban planning and civic innovationHow trust, traceability, and accountability can be designed upstreamIf you care about the future of AI in government, smart cities, community engagement, civic innovation, urban redevelopment, and public sector design, this conversation belongs on your radar.#SteveDiasio #LegibleAI #CivicInnovation #ServiceDesign #UrbanInnovation #HistoricGasPlantDistrict #StPetersburg #PublicTrust #ParticipatoryDesign #EthicalAI #CommunityEngagement #FutureOfCities

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