If you work in UX, you’ve probably heard the terms lean, Agile, and MVP more times than you can count. But knowing the terms doesn’t mean knowing how to make them work.

In this episode, Laura Klein, Principal Experience Specialist at NN/G, joins Therese Fessenden to talk about what Lean UX was really meant to accomplish — and how teams today can apply its principles without falling into common traps.

Listen as they discuss how Lean UX came about, the skill of zooming between product vision and interaction details, and why growing companies struggle to balance speed and consistency. Whether you’re working at a startup or inside a large enterprise, this episode offers a grounded look at how to design thoughtfully in fast-moving environments.

We’re also excited to have Laura join as the newest co-host of the NN/G UX Podcast. And many congratulations to the Fessenden family as they welcome a new addition to their family.

About Laura Klein | Bio | Linkedin | Bluesky | Usersknow.com

• What is Wrong With UX (Podcast)
• Build Better Products (Book)
• UX for Lean Startups (Book)

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NN/G Live Online Courses Taught by Laura

• Lean UX and Agile
• Product & UX: Building Partnerships for Better Outcomes
• All Our Live Courses

Free NN/G Articles & Videos

• Lean UX & Agile: Study Guide
• Lean UX & Agile Glossary
• What is Lean UX?
• Accounting for User Research in Agile
• Why Organizations Don’t Do User Research and How to Change That
• Why Most Product Teams Aren't Really Empowered

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📹 Post-production by

Tiago Pedro (Design Assistant)

Megan Brown (Social Media Lead)

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