Episode Description
If you sell supplements or natural products and you market online, you can’t assume you’re “too small” for regulators to notice. We sit down with compliance expert Asa Waldstein to map the real enforcement trends we’re seeing, from FDA warning letters to behind-the-scenes demand letters that can escalate into expensive litigation. We also dig into what happens after a warning letter, why the response matters, and how public enforcement can ripple into reputation damage and investor hesitation.
We get practical about the everyday situations that trip up independent retailers and brands: ingredient blogs that reference diseases, “educational” clinical study links that quietly turn into illegal disease claims, and the persistent myth that a couple clicks away from the shopping cart keeps you safe. Asa shares a simple way to sanity-check content through a reasonable-consumer lens, plus how old posts, inherited websites, and multi-year social content still count as active marketing in FDA’s eyes.
Then we tackle a major modern landmine: reviews and testimonials. Google Business Profile reviews, website review widgets, social comments, and even automated carousels can create compliance risk, especially when your team replies, likes, or reacts to disease-claim testimonials and accidentally “adopts” them as marketing. We also talk regulatory technology and how tools like Apex Compliance can flag trigger words, assign risk levels, and suggest safer wording so you can move faster with more confidence.
If you want to grow with better supplement marketing, smarter SEO, and fewer compliance headaches, listen through and share this with someone who touches your website or social media. Subscribe, leave a review, and tell us what claim or scenario you want us to unpack next.
Connect with us:
Email: info@naturalproductsmarketer.com
About Tina Maddock
Since 2014, Tina has worked with multiple natural products businesses, discovering how to market their CBD products online, without having their payment processor shut them down, to letting customers talk about their health issues those products have helped them solve. She knows first hand how experts like you offer the best products and a superior customer experience, that is why she is committed to helping you find an easy way to grow your natural product business.