Episode Description
Your AR report says hundreds of thousands of dollars are coming in. But if your team is making these four insurance posting mistakes, a significant portion of that AR is phantom money that was never going to be collected.
In this episode (Part 2 of our Payment Posting series) we walk through the four insurance-side mistakes that inflate AR and drain revenue:
- Ignoring contractual adjustments — the gap between billed and allowed sits in AR as uncollectible phantom money
- Accepting underpayments as paid in full — payer shorts you on a contracted rate, poster writes off the difference without flagging it
- Leaving zero-balance claims open — fully paid claims clogging your AR and inflating your workload
- Duplicate posting — same ERA payment posted twice, creating phantom credits and balance chaos
Each mistake has a fix you can implement this week.
📋 Free Payment Posting Audit Checklist — the same framework we use in real practice audits: https://eligibility.natrevmd.com/payment-posting-checklist
Resource 1: Payment Posting Audit Checklist — https://eligibility.natrevmd.com/payment-posting-checklist
Resource 2: Book a revenue review — https://calendly.com/heather-natrevmd/
Resource 3: All episodes — natrevmd.com/podcast
Resource 4: Subscribe on YouTube — youtube.com/@NatRevMD