NatRevMD

·E176

#176 The Insurance Payment Posting Mistakes Draining Your Revenue (Part 2 of 4)

May 8
16 mins

Episode Description

Your AR report says hundreds of thousands of dollars are coming in. But if your team is making these four insurance posting mistakes, a significant portion of that AR is phantom money that was never going to be collected. 

In this episode (Part 2 of our Payment Posting series) we walk through the four insurance-side mistakes that inflate AR and drain revenue: 

  • Ignoring contractual adjustments — the gap between billed and allowed sits in AR as uncollectible phantom money 
  • Accepting underpayments as paid in full — payer shorts you on a contracted rate, poster writes off the difference without flagging it 
  • Leaving zero-balance claims open — fully paid claims clogging your AR and inflating your workload 
  • Duplicate posting — same ERA payment posted twice, creating phantom credits and balance chaos 

Each mistake has a fix you can implement this week. 

📋 Free Payment Posting Audit Checklist — the same framework we use in real practice audits: https://eligibility.natrevmd.com/payment-posting-checklist

Resource 1: Payment Posting Audit Checklist — https://eligibility.natrevmd.com/payment-posting-checklist

Resource 2: Book a revenue review — https://calendly.com/heather-natrevmd/

Resource 3: All episodes — natrevmd.com/podcast 

Resource 4: Subscribe on YouTube — youtube.com/@NatRevMD

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